Negative points: Valet service was a bit slow where staff were being selective in welcoming the guests. Also, my wife didnt have a good sleep as the pillows were not comfy. Third and last point, there were 2-3 incidents where I called the operator and the telephone kept on ringing with no answer.
Positive points: Hotel room was fairly designed and spacious. The offer to get tickets to the concert was also good. Last and most important is the extremely positive attitude of Mr. Mustafa, Lobby Manager of Beach Rotana Suites who was very supportive, pleasant, and helpful in sorting out the tickets to the concert in Du Arena. I truely wish him progress in his career with Rotana.More