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“Loved it”
5 of 5 bubbles Review of Beach Rotana

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Beach Rotana
Ranked #32 of 129 Hotels in Abu Dhabi
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Loved it”
5 of 5 bubbles Reviewed 7 April 2013

What can I say, I loved all the experience but the only thing I did not like is the quality of breakfast food in room service.

My kids enjoyed the pool and the beach and we are definitely coming bk next year

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Hzcount
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fouadhamade, Manager at Beach Rotana, responded to this review, 8 April 2013
Dear Guest,

Thank you very much for posting this review and sharing your feedback regarding your recent experience at the Beach Rotana Abu Dhabi.

I have noted your comments related to the quality of breakfast food in room service, and have been addressed with the concerned Department Head for immediate action.

We certainly look forward to welcoming you back to Beach Rotana Abu Dhabi. once again

Regards,

Fouad Hamade
Executive Assistant Manager
I/C Hotel Apartments
Beach Rotana
P.O.Box 45200 Abu Dhabi U.A.E
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (441)
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london
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 6 April 2013

We correctly thought we would find the sun in Abu Dhabi and escaped the snow in the UK. This was our first holiday without any children in a number of years. We have been to Abu Dhabi 3 times previously and this was a first at the Beach Rotana. We took a fixed price cab from the airport which was AED 70 in a new BMW and sensible driver. On our return we took a taxi from outside for AED 65. The hotel concierge offers a car service but the cost for this was AED 140.

Firstly all of the positives. Although not a new hotel we found everything to be very clean and well maintained. We took a Club room as we like to use the club facilities which included room check in, a stress free breakfast with hot selections including turkey sausages and turkey bacon, eggs cooked to any specification and a very broad selection of cold meats, cheeses, fruits, cereals and pastries. Newspapers and magazines are available and endless fruit juices and teas/coffees. We found the staff in the club to be superb. They could not do enough for us, at times may have been over attentive and were a very happy bunch. Soft drinks and specialty coffees available all day as is fruit and biscuits. There is high tea served from 4-5 with sandwiches/rolls cream teas etc. Also a happy hour with full bar from 7-9 and again evening coffees and small bites until 1am. Free internet and pc usage in the club plus a small lending library. We used their pcs to check into our return flight and print the boarding passes and there was no charge.
The club rooms are on a number of floors. Ours was on the 19th the club is on the 18th. We had a large balcony with table and 2 chairs overlooking the Bay and beach area. Huge comfy bed, 2 armchairs, desk and working area, large flatscreen tv. Pull back screen into the bathroom so can chat to anyone in the bath. Bathroom was large and marble floors and walls. Bidet and enormous rain shower head with walk in double width shower. Television was piped into the bathroom which also had a phone. Bath was Jacuzzi.
We were spoilt with choices of restaurant. We stayed for 6 days and 5 nights and so were not able to try out all the restaurants. Our first night was in the Rodeo which is the wonderful steakhouse with meats imported from the US and Australia. Next night was Fresco the Italian. Ask for an outdoor table which is by a running stream and has a lovely atmosphere. Next door is Indigo the Indian but we tried there on the Sunday and they are closed on that day. They also have an outdoor section and although highly spoken of we did not get to try them. We ate at Finz which is the fish restaurant on the beach, again try for an outdoor table for atmosphere. Also at the Japanese restaurant where it is best to take a table on the inside to enjoy the antics of the at table chefs and finally we ate at Trader Vics which is a worldwide brand and could have been in any country in the world. They had a live band and really lively atmosphere. Lovely food and attentive service.
Also to be found in the hotel, although we did not eat there was a German restaurant, menu looked fabulous and again has outdoor tables, a late night coffee and chocolate café and a large buffet restaurant which also serves breakfast.
In the evening there was live music in the main reception/foyer area.
The hotels is connected via walkway and escalators to the Abu Dhabi Mall. Takes about 30 seconds to reach. On the third floor is a huge food court selling every fast food imaginable and an Italian with outside veranda.
There are very good children's facilities, undercover children's playground, a crèche which seemed to be very well used. Not sure of prices as we did not take children with us. Also a large shallow children's pools again with cover over. There were 3 lifeguards on duty around the pools. They were very vigilant, unfortunately there were a number of children who were intend on being a pain leaping in and throwing balls around despite the best efforts of the lifeguards.
Pool with swim up bar was lovely. Pool and surrounding area are not in new condition but was acceptable. Nice infinity section overlooking the bay.
We tended to get up early to ensure we could sit where we wanted. Generally there were beds available. We could not get any on our first day but then we did not go looking until lunchtime and we saw a few people trolling around looks for beds without success but that was more on the Saturday. They serve food at the sun beds from the poolside restaurant as well as drinks/coffees etc. Food was plentiful and a good selection. No restriction on the number of towels one could have and although they ask for a room number on collection no one checks them back in. There were pedalos and canoes available and boat trips - not sure if there was a cost.
The Downsides.
Only problem we had in our room is that the walls are very thin and we could clearly hear the people on both sides of us so can be a problem depending on who your neighbours are. The beach area is man made and although wide is quite small. The outlook is a bit grim. Looking straight at a new hospital being built, flyovers being completed to the right and cranes and diggers were in use from 7am until midnight on an opening into the bay which was about 1000 yards away. Unfortunately it was possible to hear the reversing of lorries (even from our bedroom) and a distant drone of diggers and machinery. We counted 30 cranes from our bedroom balcony. In general we were able to tune the noise out.
So there may be hotels with a prettier outlook but this hotel met all our objectives, clean, large, good staff, great food and of course wonderful weather.

Room Tip: Club room was well worth the extra
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  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank thinkgroup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fouadhamade, Manager at Beach Rotana, responded to this review, 7 April 2013
Dear Guest,

Thank you very much for posting this review and sharing your feedback regarding your recent experience at the Beach Rotana Abu Dhabi.

I am very glad to know that the level of our services and facilities exceeded your expectations, giving you an enjoyable stay all throughout.

Your compliments will definitely be shared with our team; as such flattering remarks continuously inspire us to do our utmost in everything that we do.

I have noted your comments related to our Pool side area, and have been addressed with the concerned Department Head for immediate action.
Regards,

We certainly look forward to welcoming you back to Beach Rotana Abu Dhabi. once again.

Regards,

Fouad Hamade
Executive Assistant Manager
I/C Hotel Apartments
Beach Rotana
P.O.Box 45200 Abu Dhabi U.A.E
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Burj Hammud, Mont-Liban, Lebanon
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 5 April 2013 via mobile

I stayed in Beach Rotana from the 28th till the 3rd of April, it was simply amazing, from the moment imarrived to the airport till i left! Great experience, did not have any sort of problems during my entire stay, the front desk staff were very welcoming and made the check-in check-out procedure very easy, the room was spacious and well designed with a lovely view, room amneties were always full, housekeeping visited the room 2 times per day and they did a great job in arranging the room every time they visited, the breakfast...... Wow... Cant find the words to describe how delicious was the breakfast!! And fancy breakfast!! From Salmon to th finest french chease..

Visited the pool area daily, they provide you with clean towels, very clean and big pool, with lots of long chairs to tan, it is a must to drink the special cocktails that the barman of bayview does!! They also have jaccuzi, sauna and steam room inside the changing rooms!

It's also a must to visit each and every single restaurant they have, each has its own theme and has the worlds top chefs !

Stayed April 2013, travelled as a couple
Helpful?
1 Thank Garo B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fouadhamade, Manager at Beach Rotana, responded to this review, 7 April 2013
Dear Garo,

Thank you very much for posting this review and sharing your feedback regarding your recent experience at the Beach Rotana Abu Dhabi.

I am very glad to know that the level of our services and facilities exceeded your expectations, giving you an enjoyable stay all throughout.

Your compliments will definitely be shared with our team; as such flattering remarks continuously inspire us to do our utmost in everything that we do.

We certainly look forward to welcoming you back to Beach Rotana Abu Dhabi. once again.

Regards,

Fouad Hamade
Executive Assistant Manager
I/C Hotel Apartments
Beach Rotana
P.O.Box 45200 Abu Dhabi U.A.E |
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kent
Level Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 5 April 2013

My wife & I stayed in the Beach Rotana on the second week in March for 3 days on the start of a trip round the UAE, and found the Hotel more than met our expectations. At check-in we were received by Christine, who welcomed us warmly, and was most pleasant and efficient. I upgraded to a premium room and was then given a further upgrade to a premium suite. The room was lovely, with a balcony with table and chairs overlooking the creek and the hotel pool and grounds. The rooms are large, very well equipped with everything you could possibly require. I particularly liked the “monsoon” shower , and my wife liked the designer gels and toiletries. The bed was very comfortable, the room was quiet and we slept very well. Breakfast was superb, with a large buffet choice and excellent food. The staff was attentive, and it was a great way to kick off the day. We ate in 3 of the restaurants in the evening, Trader Vic’s, Finz and Essence. In each of them the service was very good and the food was superb. The evening buffet in Essence was terrific and we were absolutely spoiled for choice. My favorite meal was in “Finz”, where the service was excellent and the fish was delicious. This has to be one of the best fish restaurants I have ever eaten in.
We spent a couple of afternoons by the pool, which has comfortable loungers, and good pool service by the staff. There are building works ongoing across the creek from the pool area, but within 10 minutes you just blank out the noise and relax and chill out.
The Brauhaus bar served a good choice of beers and food throughout the day, and my wife was particularly taken with the Goulash soup and apple strudel.
I used the business service centre for some last minute work, and found the lady receptionist to be friendly and efficient and the prices for using the internet and printing were very reasonable for a top class Hotel.
The Hotel is linked to the Abu Dhabi Mall, so a shopping trip is a must. Air conditioned hotel, straight into an air conditioned mall. Great for mid day shopping. It’s a very nice mall, with a good range of shops.
Throughout our stay he staff were very polite, professional and attentive. We really liked this Hotel and the staff. At the end of our 10 day Trip to the UAE which included a visit to Dubai, we returned to this Hotel for our last night before my wife flew home from Abu Dhabi. I booked a Hotel Limo to take my wife to the airport in the morning, and the concierge staff and driver took very good care of her.
Overall an excellent stay: very relaxing and comfortable, and I would definitely recommend this Hotel to any of my friends. My wife will be joining me in AD again later in the year, and we will certainly stay in the Beach Rotana again.

Room Tip: Definitely upgrade to a premium room
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  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravelTrollKent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fouadhamade, Manager at Beach Rotana, responded to this review, 7 April 2013
Dear Guest,

Thank you very much for posting this review and sharing your feedback regarding your recent experience at the Beach Rotana Abu Dhabi.

I am very glad to know that the level of our services and facilities exceeded your expectations, giving you an enjoyable stay all throughout.

Your compliments will definitely be shared with our team; as such flattering remarks continuously inspire us to do our utmost in everything that we do.

We certainly look forward to welcoming you back to Beach Rotana Abu Dhabi. once again.

Regards,

Fouad Hamade
Executive Assistant Manager
I/C Hotel Apartments
Beach Rotana
P.O.Box 45200 Abu Dhabi U.A.E
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 5 April 2013

My stay at the Beach Rotana was generally a very positive experience - the staff went well out of their way to accommodate our family (even after we requested multiple room changes for various reasons) and were always very helpful. The beach was beautiful and there were lots of chairs so it never felt overcrowded.

The only downsides were firstly that there was no free wifi (not even in the lobby areas, which you would expect!) and the organisation of the Easter activities for children was poor (the timing kept being pushed back later and later with no explanation or announcement, so in the end most people seemed to just leave because the kids were getting agitated).

In terms of food, the breakfast selection was excellent, as was brunch at the weekend. Trader Vics had lovely staff and the food was delicious - top marks!

  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 721177
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fouadhamade, Manager at Beach Rotana, responded to this review, 7 April 2013
Dear Guest

Thank you very much for posting this review and sharing your feedback regarding your recent experience at the Beach Rotana Abu Dhabi.

I am very glad to know that the level of our services and facilities exceeded your expectations, giving you an enjoyable stay all throughout.

I have noted your comments regarding the Eastern Activities, and rest assured that necessary action has been taken by our Director of Food & beverage..

We certainly look forward to welcoming you back to Beach Rotana Abu Dhabi. once again.

Regards,

Fouad Hamade
Executive Assistant Manager
I/C Hotel Apartments
Beach Rotana
P.O.Box 45200 Abu Dhabi U.A.E
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 4 April 2013

I have stayed at this fine Hotel several times and certainly I will come again.
The Hotel is superb from all aspects it is a true resort facilties, every thing for your comfort is available.
The location; staff and rooms are excellent. Especialy the front desk Manager Mr. Ramzi who made my stay a true pleasure.
The only thing is bad in this hotel is ,NO INTERNET, this is the only thing bad, most of hotels allover the world makes Internet available and free of charge.

Room Tip: Tower rooms are better than main building rooms.
See more room tips
  • Stayed April 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Qadim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fouadhamade, Manager at Beach Rotana, responded to this review, 7 April 2013
Dear Guest

Thank you for your loyalty and continuous support to Beach Rotana Abu Dhabi, your recent post on trip Advisor is a cherished reply to our colleagues hard work and dedication towards excellent customer service and satisfaction

Ramzy has been complimented & recognized for going the extra mile to wow you,

We certainly look forward to welcoming you back to Beach Rotana Abu Dhabi. once

Regards,

Fouad Hamade
Executive Assistant Manager
I/C Hotel Apartments
Beach Rotana
P.O.Box 45200 Abu Dhabi U.A.E
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
4 reviews
5 of 5 bubbles Reviewed 3 April 2013

The hotel was amazing! The staff are very friendly and helped us with all our enquiries on arrival. The spa treatments were amazing I typically only go for one treatment on holiday but this time I went for 3 as the service was really good. Products are a little expensive to purchase. Both the Indian and Italian restaurants are very nice . The rooms are very clean. I will defiantly be returning already looking at flights. We were upgraded as well, which was great.

  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MV576
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fouadhamade, Manager at Beach Rotana, responded to this review, 4 April 2013
Dear Guest,

Thank you very much for posting this review and sharing your feedback regarding your recent experience at the Beach Rotana Abu Dhabi.

I am very glad to know that the level of our services and facilities exceeded your expectations, giving you an enjoyable stay all throughout.

Your compliments will definitely be shared with our team; as such flattering remarks continuously inspire us to do our utmost in everything that we do.

We certainly look forward to welcoming you back and please do let us know once you planned your trip
.
Regards,

Fouad Hamade
Executive Assistant Manager
I/C Hotel Apartments
Beach Rotana
P.O.Box 45200 Abu Dhabi U.A.E
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Beach Rotana

Property: Beach Rotana
Address: Beach Rotana Hotel 2 St | Connected to Abu Dhabi Mall, Abu Dhabi 45200, United Arab Emirates
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#16 On the Beach Hotel in Abu Dhabi
#17 Family Hotel in Abu Dhabi
#19 Spa Hotel in Abu Dhabi
#26 Romantic Hotel in Abu Dhabi
#31 Business Hotel in Abu Dhabi
#32 Luxury Hotel in Abu Dhabi
Price Range (Based on Average Rates): £
Hotel Class:5 star — Beach Rotana 5*
Number of rooms: 565
Official Description (provided by the hotel):
Just 30 minutes away from the Abu Dhabi International Airport and 90 minutes from Dubai International Airport. Home to the prestigious Abu Dhabi Trade Centre complex, our Abu Dhabi Beach Hotel is directly linked by an exclusive passageway to the over one million square feet Abu Dhabi Mall - the capital's most renowned shopping mall, which houses international brands, a 6-screen Cineplex and entertainment venues. ... more   less 
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Also Known As:
Beach Rotana - Abu Dhabi Hotel Abu Dhabi
Beach Rotana Hotel Abu Dhabi

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