This is the 4th time that I have stayed at this hotel and this time i was disappointed.
As usual the staff and Club room were excellent.However I was disappointed in the Club room as the Wi Fi access was chargeable, unusual in a 5* hotel.
Also on half board basis, there is a supplement on the Thursday buffet , the set menu option is terrible and of the standard of a 3* restaurant.I was not warned about this additional charge at booking so beware when you book half board option.
Also, there is now a surcharge each time you order drinks and you are unable to keep your tab open, therefore the hotel is constantly charging you for the waiter service, poolside.
No fresh fruits provided in the room regularly, so far only twice in 10 days.
The Club concierge desk is useless and can not answer the most basic enquiries, so you have to go down to the Concierge in the main lobby.Rather defeats the object of having a Club Concierge.
The hotel is really no longer of a 4* quality it is more for the hotel to maximise profit margins at the expense of their clientele.
Unsure if I would return a 5th time.
- Official Description (provided by the hotel):
- Just 30 minutes away from the Abu Dhabi International Airport and 90 minutes from Dubai International Airport. Home to the prestigious Abu Dhabi Trade Centre complex, our Abu Dhabi Beach Hotel is directly linked by an exclusive passageway to the over one million square feet Abu Dhabi Mall - the capital's most renowned shopping mall, which houses international brands, a 6-screen Cineplex and entertainment venues. ... more less
- Reservation Options:
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- Also Known As:
- Beach Rotana - Abu Dhabi Hotel Abu Dhabi
- Beach Rotana Hotel Abu Dhabi