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“Excellent service and hotel! ” 4 of 5 bubbles
Review of Beach Rotana

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Beach Rotana
Ranked #30 of 130 Hotels in Abu Dhabi
Certificate of Excellence
Bristol
Level Contributor
60 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Excellent service and hotel! ”
4 of 5 bubbles Reviewed 18 February 2014 via mobile

Sat by pool to review hotel! Excellent staff, all very friendly and helpful. Food fantastic especially the Rodeo Grill. Steak was amazing!! Food prices quite steep but seem to be in all hotels. Bedroom overlooking a building site but was offered an exchange which we decided not to take. Only issue is cost of wifi! Ridiculous prices so down by pool you can pick up Rotana Beach Club for a short time for free! Excellent location for visiting the city. Red bus tour really worth doing - go up sky tower and etihad viewing platform on level 74 fantastic views!! Will return when we can.

Stayed February 2014, travelled as a couple
Helpful?
Thank ShazWSM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fouadhamade, Manager at Beach Rotana, responded to this review, 20 February 2014
Dear Guest,

Thank you very much for posting this review and sharing your feedback regarding your recent experience at the Beach Rotana Abu Dhabi.

I am very glad to know that the level of our services and facilities exceeded your expectations, giving you an enjoyable stay all throughout.

In behalf of the team at Beach Rotana Abu Dhabi, I look forward to welcoming you back the next time you are in Abu Dhabi!

Regards,

Fouad Hamade
Executive Assistant Manager
I/C Hotel Apartments
Beach Rotana
P.O.Box 45200 Abu Dhabi U.A.E
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,535 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (437)
Date | Rating
  • Arabic first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Hungarian first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Lisbon, Portugal
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 14 February 2014

The Hotel is excellent, really enjoyed my experience there. Everything is really clean and the breakfast is really nice with an huge variaty and an amazing Chef. It has a nice private disco that I really recommend.

  • Stayed March 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank taniaserrano1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fouadhamade, Manager at Beach Rotana, responded to this review, 17 February 2014
Dear Guest,

Thank you very much for posting this review and sharing your feedback regarding your recent experience at the Beach Rotana Abu Dhabi.

I am very glad to know that the level of our services and facilities exceeded your expectations, giving you an enjoyable stay all throughout.

Your compliments will definitely be shared with our team; as such flattering remarks continuously inspire us to do our utmost in everything that we do.

In behalf of the team at Beach Rotana Abu Dhabi, I look forward to welcoming you back the next time you are in Abu Dhabi!

Regards,

Fouad Hamade
Executive Assistant Manager
I/C Hotel Apartments
Beach Rotana
P.O.Box 45200 Abu Dhabi U.A.E
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Milton Keynes, England, United Kingdom
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 12 February 2014

The name of this hotel, while technically accurate (it is next to the sea), is a little misleading in my opinion. Due to the multiple islands in this area, the "sea" appears more like a wideish river and on the other side is Reem Island - a major built up region of Abu Dhabi with tower blocks etc.
The hotel was very clean and of a good standard, but I would personally say it was ideal for a "beach" holiday.
It is ideally located for business trips as it is located in easy reach of the city centre and right on a busy 6 lane road at the front. If you miss the turning into the hotel first time around, you will find yourself having to go around the dual carrigeway system again.
The staff were reasonably helpful and were attentive if asked. Food was good (although I only tried the Brauhouse and breakfast).
Rooms were well appointed, felt fresh and well maintained and were cleaned well daily.
All in all, this was an excellent choice for a business trip to Abu Dhabi, but while it wouldn't be a problem taking my family there, I would probably head for somewhere a little further away from the bustle of the city for a longer holiday.

Room Tip: There is a construction site on one side of the hotel currently (next to the bridge to Reem Island...
See more room tips
  • Stayed February 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Mike W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fouadhamade, Manager at Beach Rotana, responded to this review, 17 February 2014
Dear Mike,

Thank you very much for posting this review and sharing your feedback regarding your recent experience at the Beach Rotana Abu Dhabi.

I am very glad to know that the level of our services and facilities exceeded your expectations, giving you an enjoyable stay all throughout.

Your compliments will definitely be shared with our team; as such flattering remarks continuously inspire us to do our utmost in everything that we do.

In behalf of the team at Beach Rotana Abu Dhabi, I look forward to welcoming you back the next time you are in Abu Dhabi!

Regards,

Fouad Hamade
Executive Assistant Manager
I/C Hotel Apartments
Beach Rotana
P.O.Box 45200 Abu Dhabi U.A.E
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
York, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 11 February 2014

Had 6 nights in a standard twin room...plenty of space in the room. Facilities were top class...everything we needed for our stay. The army of staff work very hard to keep the place gleaming. They can't do enough for you no matter what time of day you need something. The WiFi costs were prohibitive though but you can get free access in the Abu Dhabi Mall which you can get to direct from the hotel. Would recommend this hotel and will definitely be going back!!

  • Stayed February 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Debbie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fouadhamade, Manager at Beach Rotana, responded to this review, 17 February 2014
Dear Debbie,

Thank you very much for posting this review and sharing your feedback regarding your recent experience at the Beach Rotana Abu Dhabi.

I am very glad to know that the level of our services and facilities exceeded your expectations, giving you an enjoyable stay all throughout.

Your compliments will definitely be shared with our team; as such flattering remarks continuously inspire us to do our utmost in everything that we do.

In behalf of the team at Beach Rotana Abu Dhabi, I look forward to welcoming you back the next time you are in Abu Dhabi!

Regards,

Fouad Hamade
Executive Assistant Manager
I/C Hotel Apartments
Beach Rotana
P.O.Box 45200 Abu Dhabi U.A.E
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level Contributor
46 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 7 February 2014

My four-night stay at the Beach Rotana Hotel was a very pleasant experience. The hotel is in a very convenient location, connected to the Abu Dhabi Mall and relatively close to the Galleria Mall. It is an ideal hotel for those who are on a shopping spree for designer goods such as handbags and accessories. The only complaint I have is that my room rate, which was not that low, did not include free internet access.

Room Tip: Get a room with a view of the river.
See more room tips
  • Stayed January 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Ko948
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fouadhamade, Manager at Beach Rotana, responded to this review, 8 February 2014
Dear Guest,

Thank you very much for posting this review and sharing your feedback regarding your recent experience at the Beach Rotana Abu Dhabi.

I am very glad to know that the level of our services and facilities exceeded your expectations, giving you an enjoyable stay all throughout.

In behalf of the team at Beach Rotana Abu Dhabi, I look forward to welcoming you back the next time you are in Abu Dhabi!

Regards,

Fouad Hamade
Executive Assistant Manager
I/C Hotel Apartments
Beach Rotana
P.O.Box 45200 Abu Dhabi U.A.E
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gloucester, United Kingdom
Level Contributor
36 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 bubbles Reviewed 7 February 2014

Stayed for 4 nights on a business trip. Check in was very lengthy and due to language barriers very confusing. Finally got to my room after 40 minutes to find the noise was far too much due to construction outside. When I complained I was told it 'wasn't their fault and it's ok because the noise finished at midnight! promised a callback which didn't happen and after 2 further calls I insisted I was moved to the front of the hotel.

Room were dimly lit along with the rest of the hotel which became a problem after a day or so! Ate in Pregos and although the food was good it was expensive.

Overall I would not stay here again as the check out was just as bad and I was glad to leave.

  • Stayed February 2014, travelled on business
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Liz G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fouadhamade, Manager at Beach Rotana, responded to this review, 8 February 2014
Dear Liz,

Thank you for your recent review on Trip Advisor.

I would like to apologize for the fact that we failed to live up to your expectations on this occasion.

You have raised a number of points in your review all of which have been cascaded to the respective Department heads for their follow up.

In behalf of the team at Beach Rotana Abu Dhabi, I look forward to welcoming you back the next time you are in Abu Dhabi!

Regards,

Fouad Hamade
Executive Assistant Manager
I/C Hotel Apartments
Beach Rotana
P.O.Box 45200 Abu Dhabi U.A.E
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
338 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
3 of 5 bubbles Reviewed 7 February 2014 via mobile

The room is good and the food outlets are great. Unfortunately, the service level isn't quite to the normal rotana standard. I booked a room online and it turned out to be in a separate building near by, toiletries weren't stocked in the room and check-in took ages!

Make sure that you get a room in the main building

Stayed February 2014, travelled solo
Helpful?
Thank Rocknrollah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fouadhamade, Manager at Beach Rotana, responded to this review, 8 February 2014
Dear Guest,

Thank you for your recent review on Trip Advisor.

I would like to apologize for the inconvenience caused to you while checking i.

Your feedback has been shared with our Director ofFront Office for immediate investigation and action

In behalf of the team at Beach Rotana Abu Dhabi, I look forward to welcoming you back the next time you are in Abu Dhabi!

Regards,

Fouad Hamade
Executive Assistant Manager
I/C Hotel Apartments
Beach Rotana
P.O.Box 45200 Abu Dhabi U.A.E
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Beach Rotana

Property: Beach Rotana
Address: Beach Rotana Hotel 2 St | Connected to Abu Dhabi Mall, Abu Dhabi 45200, United Arab Emirates
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#16 On the Beach Hotel in Abu Dhabi
#17 Family Hotel in Abu Dhabi
#18 Spa Hotel in Abu Dhabi
#26 Romantic Hotel in Abu Dhabi
#29 Luxury Hotel in Abu Dhabi
#31 Business Hotel in Abu Dhabi
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Beach Rotana 5*
Number of rooms: 565
Official Description (provided by the hotel):
Just 30 minutes away from the Abu Dhabi International Airport and 90 minutes from Dubai International Airport. Home to the prestigious Abu Dhabi Trade Centre complex, our Abu Dhabi Beach Hotel is directly linked by an exclusive passageway to the over one million square feet Abu Dhabi Mall - the capital's most renowned shopping mall, which houses international brands, a 6-screen Cineplex and entertainment venues. ... more   less 
Reservation Options:
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Also Known As:
Beach Rotana - Abu Dhabi Hotel Abu Dhabi
Beach Rotana Hotel Abu Dhabi

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