I travel frequently for business and pleasure and am a loyal Starwood hotels customer; currently Gold level. That led me to the Sheraton Hoel & Resort Abu Dhabi. I was in residence there for nearly 3 weeks in February 2011. I would recommend the hotel but if you have a concern you may not get any response. One week into my stay I wrote to the hotel general manager, Mr. [-], requesting consideration for internet service and club access due to my extended stay. I checked out 2 weeks later having no response from him and having spent over $5,000 in his hotel. I followed this up with a note to the head of guest services when I returned home. I had received an email invitation t contact him as part of a hotel survey regarding my stay. I still have not heard anything form either gentleman. Apparently they only respond to good reviews from their guests.
- Official Description (provided by the hotel):
- Located in the heart of Abu Dhabi's shopping and business district, the Sheraton Abu Dhabi Hotel & Resort combines the best of business and leisure. Enjoy our private lagoon and resort on the Arabian gulf or try one of the 11 restaurants and bars to choose from. The Sheraton Abu Dhabi Hotel & Resort has everything needed for a perfect stay. ... more less
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- Also Known As:
- Sheraton Abu Dhabi Hotel Abu Dhabi
- Sheraton Abu Dhabi Hotel And Resort
- Abu Dhabi Sheraton