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“My stay in Abu Dhabi Sheraton Hotel”

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Sheraton Khalidiya Hotel
Ranked #84 of 128 Hotels in Abu Dhabi
Wayne, New Jersey
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“My stay in Abu Dhabi Sheraton Hotel”
Reviewed 10 April 2011

All and all this hotel is excellent hotel with wonderful staff, great food, and beautiful view. I have stayed at this hotel many times; never have been disappointed.

  • Stayed April 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Izadmehr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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352 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (77)
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English first
Abu Dhabi, United Arab Emirates
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 April 2011

I am SPG platinum member and I find Sheraton Khalidiya a Wonderful hotel with friendly & welcoming staff, huge rooms with nice view ,great location in the city center close to everything, great food and good restaurants ,nice rooftop spa & swimming pool ,providing free parking service and free internet in the business center for 24 hours , amazing palce to stay

  • Stayed April 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Firaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abulela, Manager at Sheraton Khalidiya Hotel, responded to this review, 16 April 2011
Dear Mr. Firaz,
Thank you for time posting your review,
It is our pleasure to know that we managed to meet the expectations of our valued guests & we will keep doing our maximum to fulfill your needs
Best Regards,

Mohammed Aboelela
Front Office Manager
t — 9712.6666.220 m — 97150.905.9027 f — 9712.6666.291
SHERATON KHALIDIYA HOTEL, ABU DHABI
PO Box 6727, Abu Dhabi, United Arab Emirates
sheraton.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atyrau, Kazakhstan
1 review
Reviewed 5 April 2011

This was our first trip to Abu Dhabi so we wanted to stay with a hotel brand we knew and trusted. According to Google there are two Sheraton's in Abu Dhabi: the Sheraton Abu Dhabi Beach Resort and the Sheraton Khalidiya. We chose the Khalidiya because of the price difference (which was substantial) and (according to Google Maps) reasonable walking distance to some specific shopping malls such as the Madinat Zayed gold souk. We like to walk and the weather was great (March). Google Maps does not have the correct location for the Khalidiya. It turns out that it is actually located at corner of Zayed the 1st St (aka 7th St) and King Khalid Bin Abdel Aziz St (aka 26th St.). The Family Park is located between the beach and the Hotel. It was still within walking distance of the Gold Souk but much closer to the beach than we anticipated. We stayed 4 nights. Excellent check-in service, concierge service (when asked about a good seafood restaurant, they recommended and made reservations for us at the Fish Market behind the Intercontinental Hotel on the water. For us that place was perfect . The Sheraton rooms are the good quality you would expect, well maintained and serviced. The gym is well outfitted with 3 or 4 treadmills, 2 bikes, steppers, lots of free weights and other weight machines and enough room for multiple guests. Pool on top floor is more of wading pool, but adequate. Room service was also very good. We ate breakfast only once in the lobby restaurant, the cost was not included in the room rate, we did not choose that option. They had good selection to satisfy both eastern and western tastes. Internet connection was very good, but did not use it much as again did not opt for it in the booking. You can log in for as little as 20 Dhs ($5 to $6) per hour.
Given the great room rate we had, I was surprised by the excellent service. My wife needed a tourist visa which Sheraton was able to facilitate for us, with a person to meet us at the airport gate and ushered us very quickly thru to the front of a very long que. We went from the gate thru immigration to the taxi curb in about 5 minutes. We had the hotel arrange transport from the airport and it was also high quality.
All in all a great trip. We are planning another week there in October and booking at Sheraton again.

Room Tip: best prices I found on Sheraton Khalidiya website
See more room tips
  • Stayed March 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank xpatshawn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abulela, Manager at Sheraton Khalidiya Hotel, responded to this review, 16 April 2011
Dear Mr. Xpatshawn,
Thank you for your precious time posting your review,
we are so happy to know that everything went well with your wife’s visa & that you enjoyed our hotel facilities.
Once more, thank & hope to see you soon.

Mohammed Aboelela
Front Office Manager
t — 9712.6666.220 m — 97150.905.9027 f — 9712.6666.291
SHERATON KHALIDIYA HOTEL, ABU DHABI
PO Box 6727, Abu Dhabi, United Arab Emirates

sheraton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Paris, France
Level 5 Contributor
82 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 10 March 2011

Sheraton has 2 hotels in Abu Dhabi : you better go to the Corniche one.
This Khalidja branch is old, old design, the swimming pool is like a foot bath.
The service is ok, could be best for such a normally ranked hotel.
Food is not that good.
Rooms are big enough, but bathroom was like on in the 70's, shower difficult to use : you get burn or you are freezing.
They are air-con crazy, putting it maximum.
The view is not that good and windows small : you have a feeling of darkness.
The access with luggage is not easy as the reception is on the first floor and on ground floor you have five steps to access the elevator !!! stupid.

  • Stayed March 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mac_elina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abulela, Manager at Sheraton Khalidiya Hotel, responded to this review, 14 March 2011
Dear mac_elina,


We would like to thank you for the valuable time you spent to post your experience at our hotel. We will review seriously and in order to improve our services as much as we can.

Please free to contact us any time for any further inquires and feedback.


Best personal regards,

Tannous Kayal

Deputy General Manager
t — 971.2.6666220 m — 971.50.2246888 f — 971.2.6666291
SHERATON KHALIDIYA HOTEL, ABU DHABI
PO Box 6727, Abu Dhabi, UAE
sheraton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Abu Dhabi hotels

Milan, Italy
Level 3 Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 30 December 2010

When we booked our 2 nights in this Sheraton Hotel we were expecting a luxury 5 star quality and comfort that a normal Sheraton Hotel would offer. On the day of our arrival, the hotel staff couldn't find the reservation and let us wait in the lobby for a half hour or so until it was sorted out. After finally checking us in, we went upstairs to our assigned room to put our luggage... just to find out that the reservation manager had given us the key for a room which was already occupied by someone else. It took them good 10 minutes before it came to their mind that maybe they should first apologize.

We requested a non-smoking room but the bed sheets were stinking like tobacco, the door was supposed to be auto-lock but it was broken, the wireless internet was down for the whole evening in our rooms and also in the business center... and to make it worse the unfriendly staff showed absolutely no interest in helping us to make the situation better and they had a very arrogant attitude.

The worst part was on the last day when we went away from the hotel to the western desert we hired a car service at the concierge.
We agreed on a price prior to our departure and the concierge gave us a receipt for the agreed amount.
Half way to the destination the driver stopped the car suddenly to demand us to pay extra 100 AED with lame excuses that made absolutely no sense and threatened that he will return back to the hotel if we refused to pay this extra money!

I just cannot believe that this hotel is allowed to carry the brand name SHERATON with its such cheap and worthless qualities and staff

  • Stayed December 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank prutte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Halifax
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 November 2010

Beautiful hotel, beautiful rooms. Kitchen with washer / dryer, microwave and cooking area. Large closets, pants press, large drawers. Modern decor. Excellent for long stays, and fairly near to Abu Dhabi's beautiful Corniche. Rooftop pool with beautiful view of Gulf and Abu Dhabi marina area.

  • Stayed December 2009, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AnnMacD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abu Dhabi, United Arab Emirates
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 July 2010

am aregular guest to sheraton khalidiya hotel, love staying there beacuse of the wonderful hospility, hotel location and facilities, as well the friendly staff, speacially front office staff, wish to visist sheraton khalidiya very soon.

  • Stayed July 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ashrfaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sheraton Khalidiya Hotel

Property: Sheraton Khalidiya Hotel
Address: Khalidiya Zayed The First St, Abu Dhabi 6727, United Arab Emirates
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#69 Luxury Hotel in Abu Dhabi
Price Range (Based on Average Rates): £
Hotel Class:4 star — Sheraton Khalidiya Hotel 4*
Number of rooms: 285
Reservation Options:
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Also Known As:
Sheraton Abu Dhabi
Abu Dhabi Sheraton

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