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“nice hotel, great staff”

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Al Maha Arjaan by Rotana Abu Dhabi
Ranked #24 of 128 Hotels in Abu Dhabi
Certificate of Excellence
Reviewed 27 August 2012

it took us only 10 minutes to check in. The staff in the lobby was very friendly, so was the concierge staff. They provided us with information of whereabouts in Abu Dhabi. The room is spacious with clean toilets. The breakfast was great, there were wide selection of food. Restaurant and al mariah mall is located nearby this hotel, 5 minutes taxi ride to Madinat zayed (shopping complex). overall we had a great time staying there.

  • Stayed: August 2012, travelled with family
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1  Thank Vini_D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlMahaArjaan, General Manager at Al Maha Arjaan by Rotana Abu Dhabi, responded to this reviewResponded 29 August 2012

Dear Vini,

We truly appreciate your positive feedback. The motivational message will be shared with our Concierge, Housekeeping and Food and Beverage team members.

We look to your next visit in Al Maha Arjaan Abu Dhabi!

Sincerely,
Mostafa Tantawi
General Manager

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330 - 336 of 447 reviews

Reviewed 7 August 2012

I stayed in a service apartment for three months that is very well equipped with cooking utensils and small pot and pans. The room is spacious and the bed comfortable. The cleaning staff are very efficient and the concierge and front desk personnel are excellent. The valet parking is an absolute necessity. The hotel location is great for business and in easy walking distance to many restaurants - you need them. I tried room service and the restaurant a couple of times and I was not impressed. The salads were limp and the food disappointing. Plus as it is a "dry" hotel it can be boring as there is no where to go to meet other hotel guests - for example a hotel bar. The pool and gym are very good, however the cardio machines go into cool down mode after 25 mins so if you want to exercise for longer you have to stop the machine and restart it. A minor point but very frustrating when it is easy to use that as an excuse to stop !!!

Stayed: August 2012, travelled on business
Thank TinyTimandBing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlMahaArjaan, General Manager at Al Maha Arjaan by Rotana Abu Dhabi, responded to this reviewResponded 13 August 2012

Dear Mr. Tim,

We truly appreciate your positive and constructive feedback.

Your kind and motivating words will be shared with our Housekeeping Team, Concierge and Reception Teams.

We also thank you for sharing with our F&B Manager your comments on Room Service which will assist us in improving our products and services.

With regards to the cardio machine at the Bodylines gym, we are pleased to inform you that we have adjusted one machine to suit your requirements during the rest of your stay. Please feel free to approach the Bodylines Reception Desk and they will assist you which machine to use.

Once again, thank you for the feedback and please do not hesitate to contact us directly for any further assistance during your stay.

Sincerely,
Mostafa Tantawi

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Reviewed 19 July 2012

i checked in for 1 night when i recently visited the capital city for business. i was given prompt valet service parking having driven into from Dubai. ( Parking slots publicly were not available in the tiny slot just outside the hotel and valet services are thus crucial for a drive -in customer). I was met by enthusiastic luggage personnel who were keen on assisting though i only had a tiny 1 night travel bag. I spent less than 6 minutes getting checked into my room and the lady at the counter was pleasant .

Room Tip: i stayed at 1516 which simply overlooks a busy street. The upper floors are preferable where the noi...
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  • Stayed: July 2012, travelled on business
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Thank Yha C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlMahaArjaan, General Manager at Al Maha Arjaan by Rotana Abu Dhabi, responded to this reviewResponded 21 July 2012

Dear Awori,

We are pleased to learn that you enjoyed your stay with us. Thank you for sharing your positive feedback which will definitely be shared with all of our team members especially with the Concierge and Front Desk Team.

Once again, thank you for the comments and we look forward to welcome you back in Al Maha Arjaan, Abu Dhabi!

Sincerely,
Mostafa Tantawi
General Manager

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Reviewed 3 June 2012

Good Hotel - nice and peaceful. good quality in return for the money.

The front desk are very helpful - especially Mr Mina and Miss Journey

Thanks

Room Tip: Ensure you take the view closer to corniche corner
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  • Stayed: March 2012, travelled on business
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Thank H-nation
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlMahaArjaan, General Manager at Al Maha Arjaan by Rotana Abu Dhabi, responded to this reviewResponded 6 June 2012

Dear Guest,

We truly appreciate your feedback and we are pleased to learn you enjoyed your stay with us.

The positive comments you mentioned about our Front Office Team and special mention of Mina (Front Desk Manager) and Journey (Guest Service Agent) were already shared with our colleagues as motivation and recognition of their customer care.

Once again, thank you for sharing your feedback and we look forward to welcome you again in Al Maha Arjaan, Abu Dhabi!

Sincerely,
Mostafa Tantawi
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 May 2012

I stayed several time at Al Maha Arjaan hotel for business travels; however, i got the chances to stay at the hotel for afternoons, so i guess that my review will be a credible one:
The staff are wonderful, and even this word could not be enough, from outside door until your departure, i can say that i feel at home there, with very worm smiley, kind and cooperative staff.
From Thei and Mina and their other nice colleagues at the help desk, to Anna and Mouhsen and other restaurant staff, not to forget Shreif and Asmaa at the swimming pool and health club. Trust me these people will make you feel special and VIP guest, however, they are able to do so for each client and this why they are wonderful.
Just one small comment that I disliked, the internet services; you need to buy a voucher of half or one hour each time you want to check your e-mail, even for two minutes, other than that I found everything I expected to found there!!!
I was there several times, last visit was two days ago, for long stays, and I will be there again, because I feel at home… when I’m far from my home.

  • Stayed: May 2012, travelled on business
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Thank Ayman A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlMahaArjaan, General Manager at Al Maha Arjaan by Rotana Abu Dhabi, responded to this reviewResponded 26 May 2012

Dear Ayman,

Thank you for sharing the positive feedback and we are very pleased to learn that our team members: Thei & Mena (Front Office Dept.), Anna & Mohsen (F&B Dept.), and Sherif & Asmae (Recreation Dept.), have exceeded your expectations during your recent stay. Rest assured, your inspirational message will be shared with the entire team.

We have also noted the constructive feedback related to internet usage and kindly note that internet packages are also offered in other Rotana properties. Nevertheless, thank you for sharing your concerns for our future references.

Once again, we truly appreciate your loyalty with Rotana and Al Maha Arjaan and we look forward to welcome you again!

Sincerely,
Mostafa Tantawi
General Manager

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Reviewed 26 April 2012

We have stayed in this hotel on several occasions, including one stay of several weeks.

The rooms are very comfortable and spacious, particularly the mini-suites which come with a small kitchen area containing all basics for a longer-term stay. We appreciated the service and general attitude of the staff. The hotel is very well located in Abu Dhabi.

The restaurant is acceptable, but isn't the strong point of the hotel. If you like a glass of wine or beer with your meal beware that the hotel is "dry" and doesn't serve alcohol. We generally ate outside the hotel, and this is one of the reasons.

Room Tip: Try to get one of the mini-suites - they are great value
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  • Stayed: August 2011, travelled on business
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Thank TheGumnuts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlMahaArjaan, General Manager at Al Maha Arjaan by Rotana Abu Dhabi, responded to this reviewResponded 29 April 2012

Dear Guest,

Thank you for the positive comments about our room facilities and satisfaction towards services provided during your stay. Your motivating message was also shared with our team members.

We also acknowledge the constructive feedback and appreciate your loyalty towards Al Maha Arjaan despite being a "dry" property. Guests like you has proven us that if we maintain good service, we will continue to please our guests in our own special way.

Once again, thank you for the feedback and we look forward to welcome you back in Al Maha Arjaan, Abu Dhabi!

Sincerely,
Mostafa Tantawi
General Manager

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Reviewed 16 April 2012

Very centrally located in the middle I downtown. Walking to many areas in Abu Dhabi. Staff is helpful. We stayed there for 9 months in their services suites. We had a very good and relaxing time. We would stay again, their in-house restaurant is ok. They have a different cuisine everyday.

  • Stayed: May 2011
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1  Thank Ahmad A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlMahaArjaan, General Manager at Al Maha Arjaan by Rotana Abu Dhabi, responded to this reviewResponded 17 April 2012

Dear Ahmad,

I am pleased to learn you enjoyed your stay with us. The positive comments you shared were really inspiring and motivating, rest assured, these will be shared with our team members.

Thank you for the feedback and we look forward to welcome you back in Al Maha Arjaan, Abu Dhabi!

Sincerely,
Mostafa Tantawi
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Al Maha Arjaan by Rotana Abu Dhabi

Address: Fatima bint Mubarak Street, Abu Dhabi 5946, United Arab Emirates
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Best Value Hotel in Abu Dhabi
#13 Spa Hotel in Abu Dhabi
#24 Luxury Hotel in Abu Dhabi
#32 Business Hotel in Abu Dhabi
Price Range: £56 - £156 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Al Maha Arjaan by Rotana Abu Dhabi 4*
Number of rooms: 288
Official Description (provided by the hotel):
Al Maha Arjaan by Rotana is one of Rotana’s deluxe hotel apartments in Abu Dhabi. Ideally situated on the busy Hamdan Street, the hotel has 288 rooms offering its guests a comfortable and spacious accommodation. The hotel, makes itself ideal for business travellers, residents, families and holiday makers alike providing the cosiness and warmth of home. Rooms provide guests exclusive privileges and kitchenettes (in suites). Home to Cafe 302, one of the most trendy dining in town, Al Maha Arjaan's outlet is a haven of earthy colours set amidst a chic ambience. Café 302 is the perfect place to relax and chat whilst enjoying a delicious selection of food and beverages. An unescapable display counter showcases fresh and appealing savouries that attracts each passer-by. Guests can enjoy an array of delicious food from an exclusive menu additional to the 24 hour in room services. The recreation facility, Bodylines Fitness and Wellness club boasts a fully equipped gymnasium along with temperature controlled swimming pool with an attached Jacuzzi. There are four massage treatment rooms that enable every guests to indulge in choices of massage offerings. Separate sauna and steam rooms for men and women makes it an ideal destination for relaxation. Al Maha Arjaan by Rotana also offers two banqueting rooms for personal events along with two meeting board room for MICE events catering to each sector of the requirements. Al Maha Arjaan by Rotana is indeed a home away from home for the expats living in Abu Dhabi. The hotel is 30 minutes away from Abu Dhabi Airport and offers free private parking that is available on site. ... more   less 
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Also Known As:
Al Maha Arjaan Abu Dhabi Hotel Abu Dhabi

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