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Al Maha Arjaan by Rotana Abu Dhabi
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Reviews (564)
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All reviewswalking distancedry hotelgreat hotelground floorhotel is locatedlong staylocation is excellentswimming poolwashing machinerecommend this hotelcomfortable stayconvenient locationamazing servicehouse keepingspacious roomroom servicevalet parking
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425 - 430 of 564 reviews
Reviewed 27 August 2012

it took us only 10 minutes to check in. The staff in the lobby was very friendly, so was the concierge staff. They provided us with information of whereabouts in Abu Dhabi. The room is spacious with clean toilets. The breakfast was great, there were wide selection of food. Restaurant and al mariah mall is located nearby this hotel, 5 minutes taxi ride to Madinat zayed (shopping complex). overall we had a great time staying there.

  • Stayed: August 2012, travelled with family
    • Value
    • Location
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1  Thank Vini_D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlMahaArjaan, General Manager at Al Maha Arjaan by Rotana Abu Dhabi, responded to this reviewResponded 29 August 2012

Dear Vini,

We truly appreciate your positive feedback. The motivational message will be shared with our Concierge, Housekeeping and Food and Beverage team members.

We look to your next visit in Al Maha Arjaan Abu Dhabi!

Sincerely,
Mostafa Tantawi
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 August 2012

I stayed in a service apartment for three months that is very well equipped with cooking utensils and small pot and pans. The room is spacious and the bed comfortable. The cleaning staff are very efficient and the concierge and front desk personnel are excellent. The valet parking is an absolute necessity. The hotel location is great for business and in easy walking distance to many restaurants - you need them. I tried room service and the restaurant a couple of times and I was not impressed. The salads were limp and the food disappointing. Plus as it is a "dry" hotel it can be boring as there is no where to go to meet other hotel guests - for example a hotel bar. The pool and gym are very good, however the cardio machines go into cool down mode after 25 mins so if you want to exercise for longer you have to stop the machine and restart it. A minor point but very frustrating when it is easy to use that as an excuse to stop !!!

Stayed: August 2012, travelled on business
Thank TinyTimandBing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlMahaArjaan, General Manager at Al Maha Arjaan by Rotana Abu Dhabi, responded to this reviewResponded 13 August 2012

Dear Mr. Tim,

We truly appreciate your positive and constructive feedback.

Your kind and motivating words will be shared with our Housekeeping Team, Concierge and Reception Teams.

We also thank you for sharing with our F&B Manager your comments on Room Service which will assist us in improving our products and services.

With regards to the cardio machine at the Bodylines gym, we are pleased to inform you that we have adjusted one machine to suit your requirements during the rest of your stay. Please feel free to approach the Bodylines Reception Desk and they will assist you which machine to use.

Once again, thank you for the feedback and please do not hesitate to contact us directly for any further assistance during your stay.

Sincerely,
Mostafa Tantawi

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Reviewed 19 July 2012

i checked in for 1 night when i recently visited the capital city for business. i was given prompt valet service parking having driven into from Dubai. ( Parking slots publicly were not available in the tiny slot just outside the hotel and valet services are thus crucial for a drive -in customer). I was met by enthusiastic luggage personnel who were keen on assisting though i only had a tiny 1 night travel bag. I spent less than 6 minutes getting checked into my room and the lady at the counter was pleasant .

Room Tip: i stayed at 1516 which simply overlooks a busy street. The upper floors are preferable where the noise of busy traffic at ground floor would be silenced.
  • Stayed: July 2012, travelled on business
    • Value
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Thank Yha C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlMahaArjaan, General Manager at Al Maha Arjaan by Rotana Abu Dhabi, responded to this reviewResponded 21 July 2012

Dear Awori,

We are pleased to learn that you enjoyed your stay with us. Thank you for sharing your positive feedback which will definitely be shared with all of our team members especially with the Concierge and Front Desk Team.

Once again, thank you for the comments and we look forward to welcome you back in Al Maha Arjaan, Abu Dhabi!

Sincerely,
Mostafa Tantawi
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 June 2012

Good Hotel - nice and peaceful. good quality in return for the money.

The front desk are very helpful - especially Mr Mina and Miss Journey

Thanks

Room Tip: Ensure you take the view closer to corniche corner
  • Stayed: March 2012, travelled on business
    • Value
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Thank H-nation
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlMahaArjaan, General Manager at Al Maha Arjaan by Rotana Abu Dhabi, responded to this reviewResponded 6 June 2012

Dear Guest,

We truly appreciate your feedback and we are pleased to learn you enjoyed your stay with us.

The positive comments you mentioned about our Front Office Team and special mention of Mina (Front Desk Manager) and Journey (Guest Service Agent) were already shared with our colleagues as motivation and recognition of their customer care.

Once again, thank you for sharing your feedback and we look forward to welcome you again in Al Maha Arjaan, Abu Dhabi!

Sincerely,
Mostafa Tantawi
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 May 2012

I stayed several time at Al Maha Arjaan hotel for business travels; however, i got the chances to stay at the hotel for afternoons, so i guess that my review will be a credible one:
The staff are wonderful, and even this word could not be enough, from outside door until your departure, i can say that i feel at home there, with very worm smiley, kind and cooperative staff.
From Thei and Mina and their other nice colleagues at the help desk, to Anna and Mouhsen and other restaurant staff, not to forget Shreif and Asmaa at the swimming pool and health club. Trust me these people will make you feel special and VIP guest, however, they are able to do so for each client and this why they are wonderful.
Just one small comment that I disliked, the internet services; you need to buy a voucher of half or one hour each time you want to check your e-mail, even for two minutes, other than that I found everything I expected to found there!!!
I was there several times, last visit was two days ago, for long stays, and I will be there again, because I feel at home… when I’m far from my home.

  • Stayed: May 2012, travelled on business
    • Value
    • Location
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Thank Ayman A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlMahaArjaan, General Manager at Al Maha Arjaan by Rotana Abu Dhabi, responded to this reviewResponded 26 May 2012

Dear Ayman,

Thank you for sharing the positive feedback and we are very pleased to learn that our team members: Thei & Mena (Front Office Dept.), Anna & Mohsen (F&B Dept.), and Sherif & Asmae (Recreation Dept.), have exceeded your expectations during your recent stay. Rest assured, your inspirational message will be shared with the entire team.

We have also noted the constructive feedback related to internet usage and kindly note that internet packages are also offered in other Rotana properties. Nevertheless, thank you for sharing your concerns for our future references.

Once again, we truly appreciate your loyalty with Rotana and Al Maha Arjaan and we look forward to welcome you again!

Sincerely,
Mostafa Tantawi
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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