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“Super staff and fantastic service”

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Al Maha Arjaan by Rotana Abu Dhabi
Ranked #45 of 127 Hotels in Abu Dhabi
Certificate of Excellence
New York
Level Contributor
3 reviews
3 hotel reviews
“Super staff and fantastic service”
Reviewed 15 November 2013

I have stayed at the Al Maha for two long period over 2 months for the last couple of years. I have to say that the staff at the hotel are truly exceptional and really make the guests feel very at ease and taken care of. Although I wouldn't say it is a luxury hotel the real value is measured in how well it is situated in the city and how perfect in terms of facilities and customer service. I would recommend the Al Maha Arjaan to any traveler spending time in Abu Dhabi.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bennyfilm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Al Maha A, General Manager at Al Maha Arjaan by Rotana Abu Dhabi, responded to this review, 16 November 2013
Dear Trip Advisor Member,

I am pleased to learn that you have always enjoyed your stay with us. The positive comments you shared about our colleagues' exceptional service and the compliments on our facilities are truly motivating and inspiring. Rest assured, your feedback will be shared with our team and we will ensure your every stay will be comfortable and memorable.

Meantime, we look forward to welcome you back in Al Maha Arjaan!

Sincerely,

Sherif Madkour
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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368 reviews from our community

Traveller rating
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    33
    7
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (46)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Grimsby, England, United Kingdom
Level Contributor
86 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 11 October 2013 via mobile

I have reviewed the hotel every month I have stayed here to update fellow trip advisors on the hotel.

As always I can't fault the service and highly recommend. I had the opportunity to stay in the 5 star Al Ain Rotana and expected the same high level of service. Unfortunately not, the stay highlighted to me the exceptional level of service I have got used to at Al Maha.

So if you want exceptional service, stay at the Al Maha.

Stayed October 2013, travelled on business
Helpful?
2 Thank Tim D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Al Maha A, General Manager at Al Maha Arjaan by Rotana Abu Dhabi, responded to this review, 13 October 2013
Dear Tim,

We truly appreciate your recommendations and positive reviews on our services and facilities. Thank you for the continuous support and patronage towards Al Maha Arjaan, Abu Dhabi.

Sincerely,

Sherif Madkour
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sale, England, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 7 October 2013

I have been staying at the hotel for extended periods with work since September last year.
All staff are extremely helpful with a genuine focus on customer service. It does make a difference to be called by my name from the minute the taxi drops me off from the airport on arrival to the minute I leave.
The location is excellent with extensive dining options within a few minutes walk from curries for 30 AED to South East Asian for 200 AED via the usual fast food outlets!
I would warmly recommend the hotel.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Andrew S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Al Maha A, General Manager at Al Maha Arjaan by Rotana Abu Dhabi, responded to this review, 8 October 2013
Dear Andrew,

We always look forward to provide you with an unforgettable experience in Al Maha Arjaan!

Your positive feedback will surely motivate our team to continuously provide excellent service for our guests. Rest assured, we will share your comments with the team as recognition of their genuine customer service and lasting impression during your stay.

Once again, thank you for sharing your positive review and we look forward to welcome you again in Al Maha Arjaan! Please do not hesitate to contact us directly for your future booking requirements.

Sincerely,

Sherif Madkour
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
George Town, Malaysia
Level Contributor
27 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 6 October 2013

This hotel is suitable for long stay and short vacation as well.

It is located near to the commercial center and various shops are available are around the hotel.

The breakfast is great and the food is delicious.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank karlwang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Al Maha A, General Manager at Al Maha Arjaan by Rotana Abu Dhabi, responded to this review, 7 October 2013
Dear Trip Advisor Member,

Thank you for sharing your positive review on our facilities and services. We will definitely share your feedback with the team and we look forward to welcome you again in Al Maha Arjaan, Abu Dhabi!

Best Regards,

Sherif Madkour
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Grimsby, England, United Kingdom
Level Contributor
86 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 2 September 2013 via mobile

I stay here a lot and I am never disappointed. The service is great and I am always made welcome. This is my second home and the staff make it really feel like home! I am well known at the hotel now and always receive a warm welcome by name. Every day at least one member of staff says hello to me personally and asks how I am. This isn't just a script, the staff truly mean it and know my name.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tim D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlMahaArjaan, General Manager at Al Maha Arjaan by Rotana Abu Dhabi, responded to this review, 3 September 2013
Dear Tim,

We truly appreciate your compliments and positive comments. Please always remember it is our team's privilege to be of service to you and your guests whenever you stay in Al Maha Arjaan, your second home in Abu Dhabi!

Best Regards,

Sherif Madkour
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Karachi, Pakistan
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 15 August 2013

Great Service,,,,,,double thumbs up...
Firstly.......I stayed exactly a year ago with my Family,, My husband and son.....at the same place and a year later...........being greeted by Solomon at the Concierge " WELCOME BACK" was just the start of a good stay.......

the hospitality showed by the staff is just PERFECT........
.SHERIYAR of ROOM SERVICE.....was SPOT ON Again...!!!!
the lovely House Keeping Lady.........very apt.........(sorry i forgot your name).
nice and pleasant stay...
the best part about this was the Pool...i truly enjoyed it........even my son.......
the breakfast was lovely.........nice selection for buffet..........
i havent had a chance to use the spa....but im sure it will be great too...
great location....all the stores are at walking distance.......everythin is about 10- 15 mins....
this Hotel has my vote........and for sure if i visit again....its goin to be ARJAAN ROTANA for me....
im looking forward to try your sister hotels in Dubai in December.....

thank you once again.........

Room Tip: Never Disappoint.....
See more room tips
  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Gizelle C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlMahaArjaan, General Manager at Al Maha Arjaan by Rotana Abu Dhabi, responded to this review, 18 August 2013
Dear Gizelle,

We always look forward to provide you and your family with an unforgettable experience in Al Maha Arjaan!

Your positive feedback and compliments are truly rewarding and will definitely motivate our team to continuously provide the best quality of service for our guests. Rest assured, we will share your comments with the team and recognize our colleagues: Solomon from Conceirge and Shahariar from F&B Room Service for their great service and for leaving a lasting impression during your stay.

Once again, thank you for sharing your feedback and we look forward to welcome you again in Al Maha Arjaan! Please do not hesitate to contact us directly for your future booking requirements.

Sincerely,

Sherif Madkour
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 July 2013 via mobile

I took a room with a small kitchen. They have 1 restaurant for breakfast. Food is good and room service was average. Location is in the middle of the centre a busy district in Abu dhabi and around the property lots of free standing restaurants "mainly fast food".

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Firasluxury
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlMahaArjaan, General Manager at Al Maha Arjaan by Rotana Abu Dhabi, responded to this review, 4 July 2013
Dear TripAdvisor Member,

Thank you for sharing your review on our services, facilities and excellent location. We definitely look forward to welcome you back in Al Maha Arjaan, Abu Dhabi!

Please do not hesitate to contact us directly for your future booking requirements.

Sincerely,

Sherif Madkour
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Al Maha Arjaan by Rotana Abu Dhabi

Property: Al Maha Arjaan by Rotana Abu Dhabi
Address: Hamdan Bin Mohamed St, Abu Dhabi 5946, United Arab Emirates
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#28 Spa Hotel in Abu Dhabi
#31 Business Hotel in Abu Dhabi
#41 Luxury Hotel in Abu Dhabi
Price Range (Based on Average Rates): £
Hotel Class:4 star — Al Maha Arjaan by Rotana Abu Dhabi 4*
Number of rooms: 288
Official Description (provided by the hotel):
Al Maha Arjaan by Rotana is one of Rotana’s deluxe hotel apartments in Abu Dhabi. Ideally situated on the busy Hamdan Street, the hotel has 288 rooms offering its guests a comfortable and spacious accommodation. The hotel, makes itself ideal for business travellers, residents, families and holiday makers alike providing the cosiness and warmth of home. Rooms provide guests exclusive privileges and kitchenettes (in suites). Home to one of the most trendy dining in town, Café 302, is a haven of earthy colours set amidst a chic ambience. Café 302 is the perfect place to relax and chat whilst enjoying a delicious selection of food and beverages. An unescapable display counter showcases fresh and appealing savouries that attracts each passer-by. Guests can enjoy an array of delicious food from an exclusive menu additional to the 24 hour in room services. The recreation facility, Bodylines Fitness and Wellness club boasts a fully equipped gymnasium along with temperature controlled swimming pool with an attached Jacuzzi. There are four massage treatment rooms that enable every guests to indulge in choices of massage offerings. Separate sauna and steam rooms for men and women makes it an ideal destination for relaxation. Al Maha Arjaan by Rotana also offers two banqueting rooms for personal events along with two meeting board room for MICE events catering to each sector of the requirements. Al Maha Arjaan by Rotana is indeed a home away from home for the expats living in Abu Dhabi. The hotel is 30 minutes away from Abu Dhabi Airport and offers free private parking that is available on site. ... more   less 
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Also Known As:
Al Maha Arjaan Abu Dhabi Hotel Abu Dhabi

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