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“Hilton Abu Dhabi”
4 of 5 bubbles Review of Hilton Abu Dhabi

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Hilton Abu Dhabi
Ranked #40 of 129 Hotels in Abu Dhabi
Certificate of Excellence
Abu Dhabi, United Arab Emirates
1 review
“Hilton Abu Dhabi”
4 of 5 bubbles Reviewed 7 December 2013

Not a bad place at all. Nice facilities especially the Hiltonia over the road which is free to use as a guest. Interesting history (look at the pictures in the lobby) and well kept for its age. Excellent menus and range of foods albeit a little pricey. Plenty of parking out the back and close to Marina Mall (10-15 minutes walk). Only downer is - room internet is expensive and nowadays it should be a given por libre for business use and an extended stay. Also, only two PCs in the biz centre if you don't want to pay the internet fee. Cost is in line with other business formula 5* hotels.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank George A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonAbuDhabiDO, Director of Operations at Hilton Abu Dhabi, responded to this review, 11 December 2013
Dear George A
Thank you for taking the time to post your review about your stay on Trip Advisor
We are glad to know you had an enjoyable stay. Thank you for your positive comments about our service, menus, and Hiltonia Beach Club which is one of the best in town.
It has been our pleasure to serve you and we want you to know that we truly value your continued relationship with Hilton Abu Dhabi.
We look forward to welcome you again during your future travels to Abu Dhabi.
Yours sincerely
Gregory Thierion
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Amsterdam
Level Contributor
46 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 6 December 2013

The service was great, as expected from a Hilton hotel, but the rooms were slightly outdated although comfortable. The bath products seemed to be just refilled bottles and looked a bit old. The air conditioner was a bit noisy and although worked well on auto, seemed to stay on the entire night. The pool side and beach though really make this hotel worthwhile as its positioned very well, close to the marina mall and the Palace.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank rowdy77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonAbuDhabiDO, Director of Operations at Hilton Abu Dhabi, responded to this review, 11 December 2013
Dear Mr. Rowdy77
Thank you for taking the time to post your review on trip advisor.
We are pleased to know you had a wonderful stay and were satisfied with the accommodation as well as the location. Thank you for your appreciative comments about our Hiltonia Beach Club.
We are committed to providing you with the best services at all times. It has been our pleasure to serve you and we want you to know that we truly value your continued relationship with Hilton Abu Dhabi. We look forward to welcome you again during your future travels to Abu Dhabi.
Yours sincerely
Gregory Thierion
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
KL
Level Contributor
48 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed 4 December 2013

Second time to this hotel. Wonderful beach, restaurants and bars.
Stayed for 5 nights, and it was overall a good stay, with a minor glitch on my room door and during checking out.

My room on the 7th floor was a little small and cramp, but the toileteries were amazing. :)

Fantastic ladies night at the Jazz bar. The band performing was one of the best I've ever witnessed.

The Hilton private beach is located across the main road, with an underground direct access to the beach. The bars serve a good pint of Foster beer at a reasonable price.

Would definitely return.

  • Stayed November 2013, travelled on business
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank joandee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonAbuDhabiDO, Director of Operations at Hilton Abu Dhabi, responded to this review, 16 December 2013
Dear Ms Joandee

Thank you for taking the time to share your review about your stay on Trip Advisor.

We are thankful for your continued loyalty towards the Hilton Abu Dhabi and for complimenting our services.
We are happy to learn that you had a wonderful stay and enjoyed the ladies’ night at Jazz Bar. Thank you for your appreciative comments about our team members, same has been conveyed to them personally.
We are committed to providing you with the best services at all times. It has been our pleasure to serve you and we want you to know that we truly value your continued relationship with Hilton Abu Dhabi.

We look forward to welcome you again during your future travels to Abu Dhabi.

Yours Sincerely

Gregory Thierion
Director of Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Clayton, NJ
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 1 December 2013

Great hotel right on the Corniche with access to private beach and fantastic meal choices on the property. Service is always attentive and staff is very friendly, helpful, and professional. If you ever need a good men's haircut...see Jihad at the Spa's Mens Barber.

Room Tip: Rooms away from the Corniche tend to be quiet but lack a water view. I use a hotel to sleep and can...
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  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank David R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonAbuDhabiDO, Director of Operations at Hilton Abu Dhabi, responded to this review, 16 December 2013
Dear Mr. David R

Thank you for sharing your review about your stay on Trip Advisor.
I am pleased to know that you had a wonderful stay and were satisfied with our location and facilities of Hiltonia Beach Club. Thank you for complementing our team members.
It has been our pleasure to serve you and we want you to know that we truly value your continued relationship with Hilton Abu Dhabi.

We look forward to welcome you again during your future travels to Abu Dhabi.

Yours Sincerely

Gregory Thierion
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
263 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
5 of 5 bubbles Reviewed 27 November 2013 via mobile

We had a fantastic week at the Abu Dhabi Hilton. The hotel over looks the sea and is one of the few hotels in central A/D that has its own beach - just across the street from the hotel via an underpass.
The staff were excellent and could not do enough for us. The front desk team, the concierge staff, the breakfast room servers - all were very happy to welcome and serve us. It is worth noting that this is one of the few hotels we have stayed in where the room attendants actually asked us if everything was alright with our rooms. Our room was always well cleaned and presented, so well done to the chaps doing house services.
The hotel was built in the early 1970's when there was nothing else around it except local houses and sand. The photos in the lobby are great.
This is a lovely hotel that on the face of it seems a bit out of date now amongst the glass high rises all around but it is one of the earliest hotels to be built in A/D so that alone makes it noteworthy. Go and enjoy it and have a relaxing holiday; we did.

Stayed November 2013, travelled as a couple
Helpful?
3 Thank Martin W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonAbuDhabiDO, Director of Operations at Hilton Abu Dhabi, responded to this review, 16 December 2013
Dear Mr. Martin W

We are truly honoured that you have taken time to share your experiences on Trip Advisor

Thank you for your appreciative comments about our team members which i have shared with them immediately. We are indeed one of the first five star hotels in the city and part of the history of Abu Dhabi. We also thank you for your personal recommendation.

It has been our pleasure to serve you and we want you to know that we truly value your continued relationship with Hilton Abu Dhabi. We look forward to welcome you again should your future travel brings you back to the capital.

Yours sincerely

Gregory Thierion
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
England
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed 25 November 2013 via mobile

Stayed here for the Grand Prix with a friend of mine. We flew into Dubai and paid extra for the hotel to pick us up, although I believe they use a 3rd party for this service.

On arrival mid-morning we were pleasantly surprised to find our room was ready for us earlier than the normal check in time. However, on getting to the room we found it was a double rather than the twin we'd booked. This eventually got sorted by the hotel upgrading us to an executive level twin room. But the room appeared to be identical to the original room except for the two single beds and free wifi. We were told we weren't allowed to use the executive lounge, which was a shame.

The room itself was standard mid range Hilton and starting to look a bit tired. It was also on the cramped side and our 'Garden View' room was more a 'Neighbouring Buildings Roofs View'.

This hotel is one of the oldest in Abu Dhabi - there were some interesting pictures in the lobby showing the hotel being built many years ago. Clearly it's had many modifications and refurbishments since then but there are much more modern hotels in Abu Dhabi.

Staff at the hotel were polite and answered queries, although I wouldn't describe them as overly helpful. We raised several queries with the concierge service during our stay and they always seemed a bit distracted. They also decided when the conversation had ended and they'd carry on with some other task even if we had further queries. The doormen were also not very efficient. Several times we would have to get their attention to get us a cab rather than the other way around, which is the usual service in other hotels I've stayed in. I normally leave the biggest tips for the door staff and concierge as I normally find they are typically the most helpful people in a hotel. I didn't feel that was the case here.

We ate twice in the hotel, both times in the Chinese restaurant. Expensive but nice food and I tried a couple of new dishes which I liked (but have forgotten the name if already). Service was good but they could do with another couple of waiters as the ones there seemed to be really rushing around and we couldn't always get their attention.

We used the excellent Beach Club and gym facilities on several occasions. These are located across the busy road but it's easy enough to get there using the tunnel, just a few minutes walk. Again the service was patchy on the beach - one day there was an attendant to help put up the large sun umbrella next to every sun lounger but the next day there wasn't. We waited around 20 minutes before it got too hot and had to do it ourselves - these are heavy duty items and it was a potentially finger damaging exercise.

We booked a car back to Dubai Airport through the hotel. For some reason this was more expensive than our original journey to the hotel. No one could give us a reason why and it was a discrepancy we never got to the bottom of.

Overall this Hilton isn't a bad hotel, it's just variable in the facilities and services it provides. So although this is one of the oldest hotels in the area and part of the history of Abu Dhabi, it could just do with some tweaks to bring it to the higher standards people now expect of hotels here.

Earlier this year I stayed just a short distance away at the Etihad Towers. Although more expensive I would say the price difference was worth it. But if you're looking for a reasonable place to stay at less cost, then this Hilton will fit the bill, although in my view that's not what a place like Abu Dhabi is all about.

  • Stayed October 2013
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank T_Ishtiaq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonAbuDhabiDO, Director of Operations at Hilton Abu Dhabi, responded to this review, 15 December 2013
Dear T_Isgtiaq

Thank you for sharing your feedback on Trip Advisor.
I am pleased to read your positive comment about Hiltonia Beach Club which is one of the best in town.
We are indeed one of the first five star hotels in Abu Dhabi but are constantly in the process of refurbishment and update.
We are committed to providing you with the best services at all times. It has been our pleasure to serve you and we want you to know that we truly value your continued relationship with Hilton Abu Dhabi.
We hope to have another opportunity to welcome you in the hotel. In order to serve you our best I would appreciate if you could contact me directly at gregory.thierion@hilton.com for any future reservation at Hilton Abu Dhabi.

Yours sincerely

Gregory Thierion
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cincinnati, Ohio
Level Contributor
207 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 bubbles Reviewed 24 November 2013

The staff, regardless of the department in which they worked, never failed to make me feel welcomed at the Hilton Abu Dhabi. While the photos in the lobby will show you the original hotel building surrounded by nothing but sand, you'll feel quite comfortable in a well-maintained property with modern appointments. The property is right across the street from its own beach club, connected by underground passageway, where you can enjoy the pool, beach, or a drink at the beach bar. The restaurant offers a wonderful international breakfast buffet to cater to many different palates. The helpfulness and pro-active suggestions of the hotel staff (such as ensuring that cash is on hand for taxis which typically don't take cards) is invaluable and very much appreciated.

Room Tip: Ask for a room that overlooks the beach.
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  • Stayed April 2013, travelled solo
    • Value
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    • Cleanliness
    • Service
Helpful?
3 Thank CVGJetGuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonAbuDhabiDO, Director of Operations at Hilton Abu Dhabi, responded to this review, 15 December 2013
DearCVGJetGuy

Thank you for taking the time to post your review on Trip Advisor.
We are delighted to read that you had an enjoyable stay at our hotel. Thank you for emphasizing the customer service rendered by our team members which I gladly shared with them.
We are indeed one of the first five star hotels in the city however we continue to strive for refurbishment and update.

We hope to welcome you again should your future travels bring you back to Abu Dhabi.

Yours sincerely

Gregory Thierion
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Abu Dhabi

Property: Hilton Abu Dhabi
Address: Corniche Rd | PO Box 877, Abu Dhabi 877, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#17 On the Beach Hotel in Abu Dhabi
#20 Romantic Hotel in Abu Dhabi
#24 Spa Hotel in Abu Dhabi
#27 Family Hotel in Abu Dhabi
#28 Business Hotel in Abu Dhabi
#37 Luxury Hotel in Abu Dhabi
Price Range (Based on Average Rates): £
Hotel Class:5 star — Hilton Abu Dhabi 5*
Number of rooms: 326
Official Description (provided by the hotel):
Set on the vibrant Corniche, Abu Dhabi's prime beach location, the stylish Hilton Abu Dhabi hotel places you at the heart of the capital. Hiltonia, our beach club, fitness center and spa offers a spectacular beach, featuring 11,000 square meters of pristine white sand, three swimming pools, water slides, a relaxing spa, an indoor and outdoor whirlpool, a sauna, steam room, modern fitness center and a variety of water activities ranging from paddle boarding to power boat trips. The relaxing guest rooms at Hilton Abu Dhabi feature air conditioning, satellite TV, a seating area, work desk, mini-bar and tea- and coffee-making facilities. Select a Guest Room Sea View for spectacular views of the Arabian Gulf. Stay in an Executive Room for access to the Executive Lounge, which provides an exclusive check-in desk, complimentary in-room internet, breakfast and refreshments. Discover a selection of award-winning restaurants, lounges and bars at Hilton Abu Dhabi. Experience Italian dining at Bocca, international flavors at Vasco's, authentic Japanese cuisine at Toki, and soulful jazz at Jazz Bar and Dining. Hilton Abu Dhabi is a 10-minute drive from the city centre, 5-minute drive from Marina Mall, 7-minute drive from the Heritage Village and 20-minute drive from Sheikh Zayed Mosque. The hotel offers 24-hour room service, front desk service and complimentary on-site private parking. Complimentary WiFi is available in public areas. ... more   less 
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Also Known As:
Hilton International Abu Dhabi
Abu Dhabi Hilton
Hilton Hotel Abu Dhabi

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