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“What you expects of the Hilton standard”
Review of Hilton Abu Dhabi

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Hilton Abu Dhabi
Ranked #48 of 129 Hotels in Abu Dhabi
Certificate of Excellence
Reviewed 9 April 2014

I was not disappointed with the standard of this hotel. It may not be the glitzy uber modern hotel but the bed and room was comfortable. The staff at the Executive floor were proficient and excellent. If they run full you might find it difficult to extend your check-out time, although they did tried to accommodate me to check out at 4pm. Best to book ahead for a late checkout if your flight is going to leave at a late hour.

Room Tip: If you don't want to walk "miles" of corridor then ask the check-in staff for a room c...
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  • Stayed: April 2014, travelled on business
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Thank PerthVince_K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonAbuDhabiDO, Director of Operations at Hilton Abu Dhabi, responded to this reviewResponded 14 April 2014

Dear PerthVince_K

Thank you for staying with us and for taking the time to share your experience.

We are delighted to know that your overall experience was to your expectation. We are committed to deliver the Hilton brand promise – that is to ensure that every guest feels cared for, valued, and respected. Thank you for complementing the services rendered by our team at the Executive lounge, I am happy to pass on to them and they are pleased to know their efforts are recognized.

We would like to let you know that we value your continued relationship with us and it has been our pleasure to serve you. We look forward to welcome you again during should your future travel brings you back to the city.

Yours Sincerely

Gregory Thierion
Director of Operations

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1,589 - 1,595 of 3,253 reviews

Reviewed 8 April 2014

Rooms were smelling of smoke, even though it was a non smoking room. Because of wedding arrangements in the Hotel, we couldn't sleep because of the noise. This went on for 3 nights - 3 weddings. We reported it all three nights, but nothing was done to improve our stay.

  • Stayed: April 2014, travelled solo
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Review collected in partnership with Hilton Hotels & Resorts
Thank Mikkel B K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonAbuDhabiDO, Director of Operations at Hilton Abu Dhabi, responded to this reviewResponded 14 April 2014

Dear Mikkel B K

Thank you for staying with us and for taking the time to post your review.

I regret to learn about your neagtive experience please accept my sincerest apology. I fully understand your frustration. Rest assured that your feedback has been discussed with the concerned Heads of Department and necessary action took place to avoid re-occurrence.

We hope to have another opportunity to welcome you in the hotel to show you that we could perform at a higher level. In order to serve you best i would appreciate if you could contact me directly on my email address gregory.thierion@hilton.com for any future reservations you might have.

Yours Sincerely

Gregory Thierion
Director of Operations

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Reviewed 7 April 2014

The Hotel, Beach Club and the Service was amazing, Great location and also the people are extremely friendly and provided an amazing experience, Service was the number one thing I noticed in my stay at the hotel. Defiantly returning to this location.

Room Tip: Our Room overlooked the corniche and was very clean and comfortable. I am sure any room would be gre...
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  • Stayed: February 2014, travelled with family
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Thank TechMatt77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonAbuDhabiDO, Director of Operations at Hilton Abu Dhabi, responded to this reviewResponded 9 April 2014

Dear TechMatt77

Thank you for staying with us and for taking the time to share your experience.

We are pleased to read that our services and facilities were acceptable to you. Thank you for our appreciative comments. We are truly proud of our team members’ extraordinary professionalism and hard work which makes Hilton Abu Dhabi stand out.

It has been our pleasure to serve you and we are already looking forward to your next visit!

Yours Sincerely

Gregory Thierion
Director of Operations

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Reviewed 7 April 2014

You simply won't be disappointed, whether for business or pleasure. The quality of service was very high, rooms were comfortable, and the amenities were plentiful. You have direct access to pools, the beach, fitness center, and countless restaurants. Also, the hotel is located near the Marina Mall, palace, and the start of the Corniche.

  • Stayed: April 2014, travelled on business
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Review collected in partnership with Hilton Hotels & Resorts
Thank Brent M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonAbuDhabiDO, Director of Operations at Hilton Abu Dhabi, responded to this reviewResponded 9 April 2014

Dear Brent M

Thank you for taking the time to share your experience about your recent stay.

We are glad to know that you were satisfied with your overall experience. Thank you for your wonderful comment about our rooms, location, and facilities of Hiltonia Beach Club.

We would like you to know that we value your continued relationship with Hilton Abu Dhabi and it has been our pleasure to serve you. We look forward to welcome you again during your future travel in the capital.

Yours Sincerely

Gregory Thierion
Director of Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 April 2014

Excellent hotel, even though the oldest hotel in Abu Dhabi. Probabaly the not the Plushest in the City but great staff and how long do you want to stay in your room!!! Great location and superb Beach Club.

  • Stayed: April 2014, travelled as a couple
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Review collected in partnership with this hotel
Thank Chriswarrick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonAbuDhabiDO, Director of Operations at Hilton Abu Dhabi, responded to this reviewResponded 9 April 2014

Dear Chriswarrick

Thank you for staying with us and for taking the time to share your experience.

We are happy to learn that you were satisfied with your overall experience. Thank you for our appreciative comment about the facilities of Hiltonia Beach Club which is one of the best in town. Thank you also for your good comment about our location and services rendered by our team members, which I have shared with them immediately.

We are indeed one of the first five star hotels in the city however we continue to strive for refurbishment and update.

We would like to let you know that we place great value on your continued relationship with Hilton Abu Dhabi and it has been our pleasure to serve you. We look forward to welcome you again during your future travels in the capital.

Yours Sincerely

Gregory Thierion
Director of Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 April 2014

This hotel is in a prime location for people holidaying or going for business in Abu Dhabi. It's only 40mins from the airport, and it's located right on the beach (Corniche) with Abu Dhabi Marina Mall just minutes walk away.

The hotel staff are just super friendly, and the overhall hotel is very relaxed with some fantastic restraunts on site. There is also the Jazz Bar which i would recommend a visit too as the music is awesome, and the vibe electric.

  • Stayed: March 2014, travelled on business
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Review collected in partnership with this hotel
Thank Welshy1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonAbuDhabiDO, Director of Operations at Hilton Abu Dhabi, responded to this reviewResponded 8 April 2014

Dear Welshy1966

Thank you for saying with us and for taking the time to share your experience on Trip Advisor.

We are delighted to read your good comment about our location which is indeed convenient to major points of interest such as Emirates Palace and Marina Mall. Thank you for your appreciative comment about the services rendered by our team members, and our Restaurants. We are grateful for your recommendation about Jazz Bar.

We would like you to know that we value your continued relationship with Hilton Abu Dhabi and it has been our pleasure to serve you. We look forward to welcome you again in the near future.

Yours Sincerely

Gregory Thierion
Director of Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 April 2014

My stay was long term, about a month. I never missed home. The staff is friendly and very helpful. My breakfast staff personnel Elsa Manuel Caolie always had a smile and made start of day enjoyable. The pool and gym is excellent. The beach area has plenty of seats and nice view. I am sad to leave and hope to return to Hilton Abu Dhabi again. I will miss.
Phil McD.

  • Stayed: April 2014, travelled on business
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Thank Philip M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonAbuDhabiDO, Director of Operations at Hilton Abu Dhabi, responded to this reviewResponded 8 April 2014

Dear Philip M

We are sincerely grateful for choosing to stay with us for almost a month and for making us your home away from home. Thank you for complementing the facilities of Hiltonia Beach Club, and the services rendered by our team members, with special mention of Elsa. We are proud of them too because they always ensure that every guest feels cared for, valued, and respected – that is our brand promise.

We are already looking forward to your next visit and we would like you to know that we place great value on your continued relationship with Hilton Abu Dhabi. It has been our pleasure to serve you.

Yours Sincerely

Gregory Thierion
Director of Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Abu Dhabi

Address: Corniche Rd | PO Box 877, Abu Dhabi 877, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#20 On the Beach Hotel in Abu Dhabi
#20 Romantic Hotel in Abu Dhabi
#23 Family Hotel in Abu Dhabi
#28 Business Hotel in Abu Dhabi
#28 Spa Hotel in Abu Dhabi
#44 Luxury Hotel in Abu Dhabi
Price Range: £73 - £177 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Abu Dhabi 5*
Number of rooms: 326
Official Description (provided by the hotel):
Set on the vibrant Corniche, Abu Dhabi's prime beach location, the stylish Hilton Abu Dhabi hotel places you at the heart of the capital. Hiltonia, our beach club, fitness center and spa offers a spectacular beach, featuring 11,000 square meters of pristine white sand, three swimming pools, water slides, a relaxing spa, an indoor and outdoor whirlpool, a sauna, steam room, modern fitness center and a variety of water activities ranging from paddle boarding to power boat trips. The relaxing guest rooms at Hilton Abu Dhabi feature air conditioning, satellite TV, a seating area, work desk, mini-bar and tea- and coffee-making facilities. Select a Guest Room Sea View for spectacular views of the Arabian Gulf. Stay in an Executive Room for access to the Executive Lounge, which provides an exclusive check-in desk, complimentary in-room internet, breakfast and refreshments. Discover a selection of award-winning restaurants, lounges and bars at Hilton Abu Dhabi. Experience Italian dining at Bocca, international flavors at Vasco's, authentic Japanese cuisine at Toki, and soulful jazz at Jazz Bar and Dining. Hilton Abu Dhabi is a 10-minute drive from the city centre, 5-minute drive from Marina Mall, 7-minute drive from the Heritage Village and 20-minute drive from Sheikh Zayed Mosque. The hotel offers 24-hour room service, front desk service and complimentary on-site private parking. Complimentary WiFi is available in public areas. ... more   less 
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Also Known As:
Hilton International Abu Dhabi
Abu Dhabi Hilton
Hilton Hotel Abu Dhabi

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