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“sudanese doctor”
Review of Hilton Abu Dhabi

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Hilton Abu Dhabi
Ranked #41 of 128 Hotels in Abu Dhabi
Certificate of Excellence
Abu Dhabi, United Arab Emirates
1 review
“sudanese doctor”
Reviewed 18 July 2014

The hotel is not directly on the beach as one may thought from the photos but you have to cross undergroud to reach the beach no free wi fi the prces are very expensive you have to pay 10% sevice fee + 6% city tax for every thing even you took even aglass of water

  • Stayed July 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Mahmoud Daood M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AUHHIDO, Director of Operations at Hilton Abu Dhabi, responded to this review, 20 July 2014
Dear Mahmoud Daood M

Thank you for staying at Hilton Abu Dhabi and for taking the time to post your review.

I regret to learn that your overall experience was not to your expectation. Rest assured that your feedback has been shared with the Head of Department and that we are looking at all possibilities to meet the requirements of all our guests.

I would like you to know that we place great value on your continued relationship with us and it has been our pleasure to serve you. I hope that we will have another opportunity to welcome you again in the hotel. In order to serve you best I would appreciate if you could contact me directly on my email gregory.thierion@hilton.com for any future reservations you might have.

Yours Sincerely

Gregory Thierion
Director of Operations
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English first
Dublin, Ireland
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 16 July 2014 via mobile

I stayed at the Hilton Abu Dhabi for 6nights recently from July 5th 2014! From the moment I arrived , had requested and was given an early check in, to when I checked out in mid afternoon, again given late checkout on request, I felt as if I had found my perfect retreat and Oasis on this Earth! I cannot express in words the sheer hospitality, friendliness and sincere welcome of each and every member of staff, directed towards me throughout my most memorable stay! The upgraded room afforded me on Executive floor with Exec Club access was a dream of space and a welcome retreat from the harsh July heat outside! Every amenity conceivable was available in room, which was immaculately serviced each and every day by the most attentive of household staff! Impeccably clean and comfortable, I truly did not want to leave! Hilton Abu Dhabi has the most Wonderful Restaurants my favourites being La Terraza and Golden Orchid , the latter providing the best Thai food I have had in a lifetime! Only a short walk to the most amazing and stunning pools and private beach nearby is a pleasure one cannot forego! All staff went above and beyond I believe the call of their duties, especially the most helpful and efficient front desk agents and also my personal favourites, the wonderful and so pleasant service staff at The Executive Lounge! The greeting and welcome afforded to all each day on entering the Lounge has to be truly seen to be believed! The service within , again impeccable and so amazingly attentive! Even though I ventured out very little into the searing July heat, I was never as happy as I have been on my July vacation at The Hilton Abu Dhabi! I sincerely cannot wait to return ! It has to be a flagship service and a true standout amongst the Hilton Worldwide portfolio, actually literally leaving most others 'in the shade'! To one and all staff, my heartfelt gratitude! So can't wait to see you all again very, very soon!

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RobertPat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AUHHIDO, Director of Operations at Hilton Abu Dhabi, responded to this review, 20 July 2014
Dear RobertPat

Thank you for choosing to stay at Hilton Abu Dhabi and for taking the time to share your experience. We are glad to learn that we were able to take good care of your requirements and meet your expectation of a Hilton hospitality. We are indeed grateful for your review and for emphasizing the services rendered by our team members, with special mention of Front Desk and Executive Lounge team. It is our brand promise to ensure that every guest feels cared for, valued, and respected. Your compliments have been shared to the entire team and they are happy to know that their hard work is recognized.

We truly value your continued relationship with us and it has been our pleasure to serve you. We look forward to welcome you again in the hotel for another memorable experience.

Yours Sincerely

Gregory Thierion
Director of Operations
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Nantucket, Massachusetts
Level 6 Contributor
141 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
Reviewed 16 July 2014

The Hilton Abu Dhabi could almost be anywhere. It's a good representation of the Hilton brand, which means its fine but rather generic. It has a great location, and the beach club across the street is a nice amenity. The breakfast is first rate, although a little pricey. Rooms are a decent size, clean, and quiet. Ask for a view of the water.

  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Service
Helpful?
Thank NantucketJoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AUHHIDO, Director of Operations at Hilton Abu Dhabi, responded to this review, 20 July 2014
Dear NantucketJoe

Thank you for taking the time to share your experience about your recent stay on Trip Advisor.

We are delighted to read that you were satisfied with your room accommodation, facilities of Hiltonia Beach Club, and our location which is indeed convenient to major points of interest. We are committed to provide the highest level of service to all our guests and it has been our pleasure to serve you.

We would like you to know that we place great value on your continued relationship with us. We look forward to welcome yo again in the hotel should your future travel brings you back to Abu Dhabi.

Yours Sincerely

Gregory Thierion
Director of Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Abu Dhabi, United Arab Emirates
1 review
Reviewed 16 July 2014

The hotel amenities and rooms are very good and clean. The staff are so welcoming and always smiling ready to serve whenever you need them. The dishes are so delicious that you'll never stop ordering. And the price are very affordable. A place you'll never regret staying in. This is one hotel I'll always keep first on my list.

Room Tip: go for any room that faces the sea view.
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  • Stayed July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Ali_Cruje
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AUHHIDO, Director of Operations at Hilton Abu Dhabi, responded to this review, 20 July 2014
Dear Ali_Cruje

Thank you for staying at Hilton Abu Dhabi and for taking the time to share your experience.

We are very pleased to learn that you were satisfied with your room accommodation, our facilities, and variety of menu served in our restaurant. Thank you for complimenting the services rendered by our team members which has been shared to them immediately.

We would like you to know that we place great value on your continued relationship with us and it has been our pleasure to serve you. We look forward to welcome you again in the hotel soon.

Yours Sincerely

Gregory Thierion
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Abu Dhabi, United Arab Emirates
1 review
Reviewed 16 July 2014

Stayed here for 1 night last week and the hotel kept very clean and tidy, the room were comfy also. The hotel is very outstanding compared to the other hotels, the staffs was so helpful and they always greeted you with a smile they are very friendly and and very efficient especially Ms. Shahana and Jackylyn Sante.

So, I must say that our stay was extremely amazing !!

Room Tip: Executive suite is perfect.
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  • Stayed July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Lers A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AUHHIDO, Director of Operations at Hilton Abu Dhabi, responded to this review, 20 July 2014
Dear Lers A

Thank you for staying at Hilton Abu Dhabi and for your five star rating.

We are happy to read that your overall experience was to your satisfaction. Thank you for your appreciative comment about the services rendered by our team members with special mention of Shahana and Jackylyn which has been shared to them immidiately.

It has been our pleasure to serve you and we look forward to welcome you again in the hotel soon.

Yours Sincerely

Gregory Thierion
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Abu Dhabi, United Arab Emirates
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 15 July 2014

We took my mother who is visiting from South Africa to the Terrassa restaurant at the Hilton, Corniche in Abu Dhabi for an Iftar meal last night. She immediately commented on the warm welcome and friendliness of the staff. The buffet was great. A good variety of foods to choose from. Vera, the supervisor was attentive and friendly and checked on us throughout the evening. We loved the Ramadan juices and Arabic coffee. A god evening, good atmosphere and attentive staff. Well done to your team, Vera!
Marlene van der Wath

Room Tip: Ask for a sea view
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  • Stayed July 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
Thank Marlene693
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AUHHIDO, Director of Operations at Hilton Abu Dhabi, responded to this review, 17 July 2014
Dear Marlene693

We are delighted to know that you were satisfied with the Iftar prepared at La Terrazza. Thank you for your appreciative comment about the services rendered by our team members with special mention of Vera. Your feedback has been shared immediately to them and they are glad to know that their effort is recognized.

It has been our pleasure to serve you. We hope that you could also visit our Ramadan tent for sohour which will bring you another memorable experience.

Yours Sincerely

Gregory Thierion
Director of Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Riyadh, Saudi Arabia
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 July 2014

Excellent facilities, perfect professional behavior of the staff, the spacious and very well equipped room and bathroom with beautiful view, the fantastic sea and pool facilities.Excellent idea the exclusive lounge! I really enjoyed a lot staying in the hotel, which was much better than my expectations and I will visit it again!
Congrats to the whole staff!!!!!

Room Tip: Sea view in front side and high floor
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  • Stayed July 2014, travelled solo
    • Location
    • Rooms
    • Service
Helpful?
Thank ApostolosF53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AUHHIDO, Director of Operations at Hilton Abu Dhabi, responded to this review, 14 July 2014
Dear ApostolosF53

Thank you for staying at Hilton Abu Dhabi and for taking the time to share your experience.

We are more than happy to know that you were satisfied with our facilities, your room accommodation, Executive Lounge, and Hiltonia Beach Club. Thank you for your appreciative comment about the services rendered by our team members which has been passed on to them. It is a delight to read that we were able to exceed your expectation. We are committed to provide the highest level of service to all our guests and it has been our pleasure to serve you.

We look forward to welcome you again in the hotel should your future travel brings you back to the capital.

Yours Sincerely

Gregory Thierion
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Abu Dhabi

Property: Hilton Abu Dhabi
Address: Corniche Rd | PO Box 877, Abu Dhabi 877, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#17 On the Beach Hotel in Abu Dhabi
#20 Romantic Hotel in Abu Dhabi
#25 Spa Hotel in Abu Dhabi
#27 Family Hotel in Abu Dhabi
#28 Business Hotel in Abu Dhabi
#38 Luxury Hotel in Abu Dhabi
Price Range (Based on Average Rates): £
Hotel Class:5 star — Hilton Abu Dhabi 5*
Number of rooms: 326
Official Description (provided by the hotel):
Set on the vibrant Corniche, Abu Dhabi's prime beach location, the stylish Hilton Abu Dhabi hotel places you at the heart of the capital. Hiltonia, our beach club, fitness center and spa offers a spectacular beach, featuring 11,000 square meters of pristine white sand, three swimming pools, water slides, a relaxing spa, an indoor and outdoor whirlpool, a sauna, steam room, modern fitness center and a variety of water activities ranging from paddle boarding to power boat trips. The relaxing guest rooms at Hilton Abu Dhabi feature air conditioning, satellite TV, a seating area, work desk, mini-bar and tea- and coffee-making facilities. Select a Guest Room Sea View for spectacular views of the Arabian Gulf. Stay in an Executive Room for access to the Executive Lounge, which provides an exclusive check-in desk, complimentary in-room internet, breakfast and refreshments. Discover a selection of award-winning restaurants, lounges and bars at Hilton Abu Dhabi. Experience Italian dining at Bocca, international flavors at Vasco's, authentic Japanese cuisine at Toki, and soulful jazz at Jazz Bar and Dining. Hilton Abu Dhabi is a 10-minute drive from the city centre, 5-minute drive from Marina Mall, 7-minute drive from the Heritage Village and 20-minute drive from Sheikh Zayed Mosque. The hotel offers 24-hour room service, front desk service and complimentary on-site private parking. Complimentary WiFi is available in public areas. ... more   less 
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Also Known As:
Hilton International Abu Dhabi
Abu Dhabi Hilton
Hilton Hotel Abu Dhabi

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