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“Good stay”

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Royal Suite Hotel Apartments
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Good stay”
5 of 5 bubbles Reviewed 16 April 2014 via mobile

Worth the money.nice location near alwahda mall and bus station . comfortable stay. All staffs are cooperative. Clean and rice rooms.parking always available. Not too expensive rooms and cafe menu . interiors are nice with . Good place to stay for families and proffesionals.

Stayed April 2014, travelled with friends
Helpful?
1 Thank Ashyek A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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4 reviews from our community

Traveller rating
    3
    0
    0
    0
    1
See reviews for
1
1
Solo
0
1
Rating summary
  • Rooms
    3 of 5 bubbles
  • Location
    1 of 5 bubbles
  • Sleep Quality
    1 of 5 bubbles
  • Service
    1 of 5 bubbles
  • Value
    1 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Date | Rating
  • English first
  • Any
English first
london
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
1 of 5 bubbles Reviewed 23 November 2012

Starting from Check-in at the reception the staff have no courtesy to welcome the guest and they were so rude while talking to us.
As we informed them before that we are celebrating our anniversary, it should have been more comfortable rather than disaster.
when we went to the room, it was mentioned in our confirmation that our Suite will be having a balcony, but there was no balcony at all, No microwave was there in the room when its mentioned in the website.
There was not a single amenity in the room like sleepers, dental kit, bathrobe etc. which was mentioned in the website of the hotel.
It was very disappointing stay for us specially because it was our anniversary but it was disaster,from the point of check in to check out.
the manager Mr. ashiq was very rude and no courtesy while talking, it was mention on our booking that oven was included when we asked the receptionist he told us that they don't have in any rooms. in rooms guest directory was placed it was clearly mention that the laptop is rental since i forgot to carry mine we asked the receptionist he refused that they don't have it and when we told about it to mr. ashiq he said its a printing mistake.my question is if its a printing mistake why they placed it in the room and since he is manager he never checked this directory its impossible.

in the morning at 8.45 am when we asked for breakfast timing they informed us that from 6 am until its available i don't understand the logic behind running this stupid hotel.
we asked the menu for breakfast they told us only croissants and u can choose between tea and coffee , we are pure vegetarians how come we can eat croissants where in it contains egg, this is the first hotel we came across that there is no choice for vegetarian guest, after 1 hr when we called them to order veg. sandwich from the room service menu from the room they refused and told us call operator ans ask for near coffee shop number it was really disappointing to us we didn't eat that morning and we had to check out where in we were thinking of extending , Mr. Ashiq should learn how to speak to a guest in house rather than just saying defending himself and being rude.
they spoiled our day and our anniversary in the end.

  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LondonSnowWhite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Royal Suite Hotel Apartments

Property: Royal Suite Hotel Apartments
Address: Al Nahyan Area, Abu Dhabi, United Arab Emirates
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Hotel Style:
Ranked #7 of 31 Speciality Lodging in Abu Dhabi
Hotel Class:3 star — Royal Suite Hotel Apartments 3*
Number of rooms: 47
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