I stayed two nights in this hotel recently, the location was perfect for business travelers like me. I have got no idea whether its the lack of training for the staff or may be the staff just don't care about guests. I have experienced this in couple of brand new hotels in the past too. The reception staff did a great job in terms of welcoming or greeting, Check In was perfect as per my expectations. However the rooms were a bit noisy. I went to the coffee lounge and ordered a tea. It took almost twenty minutes to reach my table. And the person who took my order couldn't able to speak good English, I have asked one of the Filipino staff where does that lady from, and she said from Myanmar. Trust me the English was terrible for the 5 star hotel like this on front line wearing a Jacket. The quality of the product was just okay. And more importantly the service at the breakfast restaurant was highly disappointing in every bit of sense. Well I think this is pretty common in newly opened hotels like this. The fitness center was great, with sophisticated equipment. The pool was not bad too, the life guards were friendly.
- Official Description (provided by the hotel):
- Dusit Thani Abu Dhabi brings Thai-inspired design and hospitality to the heart of the United Arab Emirates' capital city. This 5-star luxury hotel is centrally located in Abu Dhabi's new business and government district, within easy reach of the Eastern Mangroves, the city's lush natural habitat the Corniche, the city's iconic seaside promenade and the Abu Dhabi National Exhibition Centre. With its prominent glass tower, Dusit Thani Abu Dhabi presents a fresh and innovative architectural design. Inside, guest rooms and fully furnished extended stay executive apartments are infused with Thai elegance and modern conveniences. An array of exquisite restaurants serve delicacies to satisfy any palate and a host of facilities and services, including Namm Spa and DFiT Fitness Centre, allow guests to nurture their minds and bodies. ... more less
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