Stayed one night on 22nd Sept. Good Location for business and a striking building. Rooms spacious and well laid out. Some staff indifferent but some go the Extra mile like Mohammad the Duty Manager on the night of the 22nd. I had a number issues when at the hotel. I changed rooms after checkin due to the poor housekeeping.
1. Room one dirty bath no cleaned well
2. Room 2 large orange stain on bedding and long hairs in the sink.
3. Wirless poor on 9th and 20th floors very weak with the signal dropping alot. This was solved with a cable connection but the tablet could not be used
4. Mini bar not filled in room 1
5. Not so much a complaint but would of liked to see a Thai dish on room service as Dusit is a Thai brand. I did ask bur room service hotline told me they do not have as the chef was not Thai.
6. I mentioned this to the reception staff who was Thai and he just said '' so.. what is your point''
this is the indifference i mentioned before. some staff great some just are poorly trained.
Overall I would stay again as its location and some staff are great but housdekeeping has a long way to go to meet Dusit worldwide standards
- Official Description (provided by the hotel):
- Dusit Thani Abu Dhabi brings Thai-inspired design and hospitality to the heart of the United Arab Emirates' capital city. This 5-star luxury hotel is centrally located in Abu Dhabi's new business and government district, within easy reach of the Eastern Mangroves, the city's lush natural habitat the Corniche, the city's iconic seaside promenade and the Abu Dhabi National Exhibition Centre. With its prominent glass tower, Dusit Thani Abu Dhabi presents a fresh and innovative architectural design. Inside, guest rooms and fully furnished extended stay executive apartments are infused with Thai elegance and modern conveniences. An array of exquisite restaurants serve delicacies to satisfy any palate and a host of facilities and services, including Namm Spa and DFiT Fitness Centre, allow guests to nurture their minds and bodies. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, LoveHolidays, Hotels.com, Booking.com, Southall Travel, Odigeo, Ebookers, Traveltool, S.L.U., TripOnline SA and HotelQuickly so you can book your Dusit Thani Abu Dhabi reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.