A great hotel experience can start long before you arrive, and that was the case for me with my stay here. Several days before I arrived an email arrived from Christy informing me that as an Hhonors gold member I was being upgraded to a suite. Arrival late evening, and it was Christy on the front desk who greeted me. A warm and friendly welcome, I mentioned the email, and how it had been a nice touch, and Christy said it was her who had sent it. I was whisked into the lift and up to the Executive Lounge for check in. Laura was on duty, was also really friendly and helpful. Check in was made all the better for a drink and some snacks in the lounge. The room was massive, a wonderful suite. Clean, well equipped, and really comfortable. Everything about this stay was great, just what I needed. There are better located hotels in Abu Dhabi, but this stay was so good I would always stay here again. The spa is also very good.
Throughout my stay all staff were great. Christy and Laura were unfailingly polite and helpful, always with a great sense of humour. In fact, if the manager of the hotel reads this, they both deserve a pay rise and promotion, they were the best ambassadors the hotel could ever wish for. Thanks for making my stay perfect.
- Official Description (provided by the hotel):
- Hilton Capital Grand Abu Dhabi hotel is close to the Abu Dhabi National Exhibition Center and Zayed Sport City and is only 20 minutes from Abu Dhabi International Airport. Other key attractions within easy reach of our welcoming hotel in Abu Dhabi include the Sheikh Zayed Mosque, Yas Island and The Corniche. Unwind in a modern, light-filled guest room at this Abu Dhabi hotel, all of which feature a variety of amenities, including a plush king-sized bed, WiFi, an espresso maker and a large bathroom with a walk-in shower and bathtub. ... more less
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