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Hilton Capital Grand Abu Dhabi
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Reviews (1,691)
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All reviewsthe executive loungeblue baroceana restaurantnoche bardiamond memberzayed sportspool partyspecial thanksoutdoor poolfront officesheikh zayed mosqueexcellent hotelmodern hotelrooms are spaciouspool sidehouse keepingbusiness trip
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Reviewed 9 February 2014

My colleague and I had a fabulous 8 day break at the Hilton Capital Grand.We had a beautiful room on the 9th floor with pool view which is a bit quieter than facing the other way, i.e. the executive airport and eight lane main road.The room was very spacious and the bathroom was a dream. A massive bath tub, plus a huge glass walk in shower. The marble and mosaic tiles, the grouting and silicone edging were in top condition. No mouldy corners at all ! We booked half board and were very impressed with the breakfast and dinner buffet. From smoked salmon, fresh fruit, Arabic hot & cold specialities, pancakes to a variety of freshly cooked egg dishes at the newly introduced cooking station in the Oceana Grill made our breakfast a very enjoyable experience. The same can be said for dinner. A vast choice of salads, Arabic starters, main courses and puddings feature in the buffet ! I must not forget to mention the incredible variety of breads. All this plus the professional but very personal style of service delivered by Edgar, Sineia, Jennilyn and Jimmy made dining at the Oceana Grill an unforgettable experience. Also Chef Santos went out of his way to look after his breakfast guests.
The pool area was well stocked with towels, sun loungers and even comfi beds. The noise from arriving and departing executive jets and helicopters could hardly be heard. The hotel offers a complimentary shuttle service & entry to a beach Club on Yas island. A word of warning when it comes to spending a quiet day on Yas beach. No chance as Yas Beach Club is not far from the flightpath of Abu Dhabi International Airport, nor the Formula 1 race track. where training seems to go on till 11pm.
Our room package also included free access to the brilliant Spa within the hotel complex. Ms Charlotte at the Spa's reception area made our relaxation sessions a true joy.
Should you want to buy spices and Arabic delicacies a huge Carrefour Supermarket is in walking distance as is a Fast Food outlet.
We would be very happy to return any time !!!!

Room Tip: Pool facing rooms are a little quieter. The hotel has 10 floors. Floor ten is a smoking floor. We had a really nice & quiet room on the 9th floor !!
  • Stayed: January 2014, travelled with friends
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Thank JP J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yassin O, Director of Operations at Hilton Capital Grand Abu Dhabi, responded to this reviewResponded 11 February 2014

Dear JP J,

Greetings from Hilton Capital Grand Abu Dhabi.

Thank you very much indeed for taking the time to share your feedback on Trip Advisor following your recent stay at our hotel.

I am delighted that you found our service and facilities to your satisfaction, as this has been and always will remain our prevailing objective. It is always good to receive complimentary feedback and I shall be sure to share your opinions with the Team.

Please rest assured that I have relayed your kind comment to Edgar, Sineia, Jennilyn, Jimmy, Santosh, Charlotte with my personal gratitude.

Meanwhile, we look forward to the opportunity of being of service to you again, during your next trip to Abu Dhabi.

Sincerely,

Yassin Ouenniche

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 February 2014

We spent as a family three nights at the Hilton Capital Grand Abu Dhabi Hotel and we enjoyed our time there. The personal is very helpful and obliged to provide you a wonderful stay.
Especially I must point out the two receptionists from the executive lounge Miss Laura and Miss Ana.
We went to the Noche Bar / Restaurant were we enjoyed an excellent dinner. The chef Mr Sidarta created a delicious set menus for us. The bartender and waitress from Guatemala pampered us with their delicious cocktails.

I'm spending professionally about 50 Nights a year 5 Star Hotels, however this is my favorite!
The whole team is ex ordinary motivated! They really try harder!

Location wise for us it was great! Walking distance to sports city.

Over all it's a highly recommendable place!!!

Room Tip: The Suites are great!
  • Stayed: February 2014, travelled with family
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Thank Markus S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yassin O, Director of Operations at Hilton Capital Grand Abu Dhabi, responded to this reviewResponded 9 February 2014

Dear,

Greetings from Hilton Capital Grand Abu Dhabi.

Thank you very much indeed for taking the time to share your feedback on Trip Advisor following your recent stay at our hotel.

I am delighted that you found our service and facilities to your satisfaction, as this has been and always will remain our prevailing objective. It is always good to receive complimentary feedback and I shall be sure to share your opinions with the Team.

Please rest assured that I have relayed your kind comment to Laura and Ana, Sidarta and Catherine, with my personal gratitude.

Meanwhile, we look forward to the opportunity of being of service to you again, during your next trip to Abu Dhabi.

Sincerely,

Yassin Ouenniche

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 February 2014

Me and family arrived to your hotel at late evening, all the way from long journey and we were very tired but front desk staff treaded us very well, we felt like came to our home...special thanks to Ms. Christy and Mr. Salem for taking care us and their hospitality. We had wonderful stay with your hotel...will stay with you again

Audy
1004-1006

  • Stayed: February 2014
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Thank audyt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yassin O, Director of Operations at Hilton Capital Grand Abu Dhabi, responded to this reviewResponded 9 February 2014

Dear audyt,

Greetings from Hilton Capital Grand Abu Dhabi.

Thank you very much indeed for taking the time to share your feedback on Trip Advisor following your recent stay at our hotel.

I am delighted that you found our service and facilities to your satisfaction, as this has been and always will remain our prevailing objective. It is always good to receive complimentary feedback and I shall be sure to share your opinions with the Team.

Please rest assured that I have relayed your kind comment to Christy and Salem with my personal gratitude.

Meanwhile, we look forward to the opportunity of being of service to you again, during your next trip to Abu Dhabi.

Sincerely,

Yassin Ouenniche

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 February 2014

Excellent service, great rooms, great italian restaurant at a good price! The bar is beautiful and the overall attention to providing good service is second to none, plus you normally get exotic cars displayed at the lobby.

Room Tip: Rooms look to the pool or to a private airport, both are good.
  • Stayed: February 2014, travelled on business
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Thank Gilberto94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yassin O, Director of Operations at Hilton Capital Grand Abu Dhabi, responded to this reviewResponded 7 February 2014

Dear Gilberto94,

Greetings from Hilton Capital Grand Abu Dhabi.

Thank you very much indeed for taking the time to share your feedback on Trip Advisor following your recent stay at our hotel.

I am delighted that you found our service and facilities to your satisfaction, as this has been and always will remain our prevailing objective.

It is always good to receive complimentary feedback and I shall be sure to share your opinions with the Team.

Meanwhile, we look forward to the opportunity of being of service to you again, during your next trip to Abu Dhabi.

Sincerely,

Yassin Ouenniche

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 February 2014

Stayed here for 12 nights and wished it could have been more.From the minute you walk into reception you are blown away by the grandeur of the lobby area. The staff are of the highest standard and always very attentive and polite.The swimming pool must be the best city pool area in the UAE with the temperature exact and with all day sunshine.The highlight must be Friday brunch which was exceptional with an amazing wagyu beef roast. A lot is said about the location but it is only about 25 minutes to marina mall and dh35 by taxi .Every taxi we got knew the location after you said its near sports city.We have stayed in abu dhabi about 15 times and would return to HCG in an instant.

  • Stayed: February 2014, travelled as a couple
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Review collected in partnership with Hilton Hotels & Resorts
Thank helenayrscotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yassin O, Director of Operations at Hilton Capital Grand Abu Dhabi, responded to this reviewResponded 6 February 2014

Dear helenayrscotland,

Greetings from Hilton Capital Grand Abu Dhabi.

Thank you very much indeed for taking the time to share your feedback on Trip Advisor following your recent stay at our hotel.

I am delighted that you found our service and facilities to your satisfaction, as this has been and always will remain our prevailing objective. It is always good to receive complimentary feedback and I shall be sure to share your opinions with the Team.

Meanwhile, we look forward to the opportunity of being of service to you again, during your next trip to Abu Dhabi.

Sincerely,

Yassin Ouenniche

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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