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“Great Christmas Holiday in Abu Dhabi”

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Jannah Eastern Mangroves Suites
Ranked #68 of 128 Hotels in Abu Dhabi
Certificate of Excellence
Reviewed 29 December 2013

Stayed for 6 nights. Had a great experience. Hotel is new and is still working out the kinks. However, the staff works very hard to make your stay enjoyable. A special thanks to Houssin El Quaroui for your help and always going the extra mile. His personal attentiveness and suggestions for things to do in the area were very helpful. We especially enjoyed the desert safari tour Houssin arranged for our family. It was an unforgettable Christmas Eve adventure.

  • Stayed: December 2013, travelled with family
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4  Thank S25313
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SocialJannah, Operation Commander Karim Services at Jannah Eastern Mangroves Suites, responded to this reviewResponded 3 January 2014

Dear Guest,

Thank you for a fantastic review, the team at Eastern Mangroves Suites by Jannah is really thankful for your contribution on Tripadvisor especially Houssine of Course,

Please feel free to let us know when you plan to visit us again and we will be more than happy to prepare a full program from our local knowledge of the area that will help you see UAE from a true local perspective,

The Team would like to wish you a Happy New Year and hopefully we will welcome you back soon,


Karim Ladil
Kladil@jannah.ae

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198 - 204 of 237 reviews

Reviewed 25 December 2013

Stayed for a 2 night weekend break. The hotel facilities are very good. Staff friendly and professional. Food of very high quality.

This hotel is ideal for a getaway break in relative luxury. Will definitely return.

Room Tip: Choose only rooms facing mangroves/sea as the alternate is street view. I followed previous reviews...
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  • Stayed: June 2013, travelled as a couple
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6  Thank Colin D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SocialJannah, Director of First Impression at Jannah Eastern Mangroves Suites, responded to this reviewResponded 3 January 2014

Dear Mr.Colin

we are always proud when we receive a comment form a senior reviewer,

i am writing to thank you for your review , to wish you a Happy New Year and to let you know that we are looking forward to welcome you again at Eastern Mangroves Suites By Jannah,

Have a wonderful Day,

Abdellatif Erraji

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Reviewed 20 December 2013 via mobile

The service, especially at the poolside is excellent. Sheikhan always offers help and makes people feel welcome. We regularly go to the pool to escape the hustle and bustle of Abu Dhabi. The pool is impeccably clean, as is the gym, with stunning views of the Mangroves.
The restaurants are opening soon so this will be a great alternative to restaurants nearby. I would highly recommend here for an alternative to typical hotel dining in Abu Dhabi,because the views are incredible.
Mrs.Lalic

  • Stayed: November 2013
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6  Thank Criticised
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 December 2013

We stayed in Eastern Mangrooves Suite for 2 nights and we are very happy with the service and accommodations. The Front desk gave us a warm welcome .We had booked a 2 bedroom apartment with balcony. We were total of 7, my family and our friends family.
The rooms were big and very well designed. It had a balcony with a beautiful view of the mangrooves. It's was just amazing to watch the view, sipping hot coffee siting in the balcony.
Beds were comfortable, master bedroom is with king size bed and bath with huge bathtub, the second bedroom is with twin beds with bath and 1 small guest toilet at the entrance of the suite. There is a dining table with 4 chairs, a sofa set and a flat screen TV.
The open kitchen included refrigerator, freezer, stove ,oven, dishwasher ,toaster, etc. We cooked our own breakfast and lunch. We had a supply of coffee, creamer and sugar everyday. The kitchen is also equipped with utensils from pans, plates, bowls, spoons, glass, etc
The apartment was cleaned everyday, beddings and towels were changed and amenities were replaced. Housekeepers were very helpful.
The hotel doesn't have any restaurants for now, but all are under process of opening soon.This is the only reason why I have given 4 stars to this suite. We had our dinner in the Eastern Mangrooves Hotel which was just two minutes walk from our suite building.
There is a swimming pool on the roof, I must say it was very clean.
We all enjoyed every moment spent there and would like to go back soon. I would surely recommend my friends.

  • Stayed: November 2013, travelled with friends
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5  Thank KSKDubai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SocialJannah, Director of Sales at Jannah Eastern Mangroves Suites, responded to this reviewResponded 3 January 2014

Dear Guest(KSKDubai)

it is really an honor to be reviewed by a senior contributor on tripadvisor,

I am writing to personally thank you for your excellent review and to let you know that the restaurants are open now and so is waitrose,

so we are looking forward to welcome you back and for the team here at Eastern Mangroves Suites by Jannah we wish you a Happy New Year,

Maher Karameh

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Reviewed 11 December 2013

The suites where spacious and very clean, the staff could not have been more helpful though out our visit, in reception, the pool and room service.

We would recommend these suites and will be visiting again

The only observation we had is that the kitchen equipment needs to be increased, the suites have only been open a short time and I have no doubt that additional equipment will soon be provided.

Well done to the eastern mangroves suites if you keep this standard up you will have a winner in this market, nothing was to much trouble.

Stayed: December 2013, travelled with friends
5  Thank Teapotsandy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SocialJannah, General Manager at Jannah Eastern Mangroves Suites, responded to this reviewResponded 3 January 2014

Dear Guest(Teapotsandy)

Thank you For sharing your experience with us and other guests on tripadvisor and i am glad that you enjoyed your stay,

i am writing to both thank you and to ask if possible that you share with us your recommendations on the missing items in the kitchen as we enter 2014 we would like as you mentioned to be a winner in the market and with your excellent feedback we know now that we are missing items in the kitchen,

if i may ask please fee free to assist us by writing to ndarwiche@jannah,ae the list of items you would like to see in the kitchen,

Thank again for superb feedback and we look forward to welcome you back to Eastern Mangroves Suites by Jannah.

Nehme Imad Darwiche

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Reviewed 10 December 2013

The cleanness and the neatness of the hotel was superb.............. most of the all staff are very friendly and helpful................I never expected such a kind of friendly staff before i reach there......karim service was good, house keeping staff shows a great kind of hard working to keep it clean,
i experienced what i heard from my friends those who visited there before me.

It is situated in a great place that produce finest scenery views, especially from the pool side.
i met a person at the pool side and also in the gym called shehan who has a great interesting personality and also working very hard on his profession........... shehan made my family's holiay enjoyable and memorable.............

i prefer to visit the hotel again................... hopefully would like to have spa and restaurant facilities in my next visit.........

Room Tip: higher floors give nice views
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  • Stayed: November 2013, travelled solo
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6  Thank danny g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SocialJannah, General Manager at Jannah Eastern Mangroves Suites, responded to this reviewResponded 3 January 2014

Dear Mr.Danny,

Thank you for your review on tripadvisor,

Shehan actually printed it and brought to me (this is how much he was proud) ,we would like to thank you sincerely for sharing your experience on tripadvisor helping other guests to decide on their next stay and thank you for mentioning Shehan as i believe this was a great motivational boost to him,

on a separate note , the restaurants are open now and so is Waitrose,please feel free to write to me on your next visit ndarwiche@jannah.ae

And from the Team here at Eastern Mangroves Suites by Jannah a very Happy New Year to you and your family,

Nehme Imad Darwiche

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Reviewed 7 December 2013

Stayed as a family for 6 nights in a 2 bed apartment. The property is new and the apartment reflected this - spacious, nicely decorated, well laid out & generally well equipped but missing a few crucial accessories (eg microwave, dustbin, dish cloths etc in the kitchen).
The location is good and the views & setting at the mangroves are lovely - nice walks along the Marina & by the Anantara Hotel next door (the properties are not commercially connected) - the pool has particularly stunning views and is a great place to hang out.
When we stayed there was no "hotel" type facilities available such as room service, laundry etc which was irritating for a property advertising as a 'hotel apartment' with all services & facilities available, and probably made worse by the fact that none of the on-site outlets had yet opened.
However, to be fair the manager did all he could to address our concerns and persuaded us to stay (they got a menu from the Anantara next door & arranged to pick up from there whatever we wanted & bring it up to us) and we ended up very happy overall with our stay - full credit to them as they acknowledged the shortcomings, did what they could to address them and cared that we had a good stay with them and left happy.
It was early days for this property when we stayed and there were some teething problems, but we would definitely return, as they have high quality apartments in a convenient location and beautiful setting on the mangroves - when all on-site outlets are open (Waitrose, Starbucks, a number of restaurants etc) it will be an excellent choice of a place to stay.

  • Stayed: November 2013, travelled with family
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6  Thank SCS123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SocialJannah, General Manager at Jannah Eastern Mangroves Suites, responded to this reviewResponded 10 December 2013

Dear SCS123

Thank you for a great review, i am writing to both thank you for posting your feedback on trip advisor and to let you know that we've just had or Laundry commissioned and it will be running 24hrs delivering the highest standards of Hotel Laundry.

Thank you as well for mentioning the efforts of our manager and we sincerly look forward to your next visit.

Within this month both Cafe Blanc and Flooka restaurants would be open followed shortly by Carluccios, Waitrose,Peppermil, Johnny Rockets, Starbucks and Boa

The Nail Spa is now open as well, so we would like to welcome you back again soon so we can step up our act and deliver to you the Jannah Experience,

First Class Company serving First Class Guest and Hiring only First Class Talents

We are all looking forward to welcome you back SCS123

Nehme Imad Darwiche
ndarwiche@jannah.ae

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Additional Information about Jannah Eastern Mangroves Suites

Address: Salama Bint Butti St, Abu Dhabi 129712, United Arab Emirates
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #68 of 128 Hotels in Abu Dhabi
Price Range: £104 - £143 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Jannah Eastern Mangroves Suites 4.5*
Number of rooms: 88
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