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“total relaxation”

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Mafraq Hotel Abu Dhabi
Ranked #73 of 128 Hotels in Abu Dhabi
Dubai, United Arab Emirates
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
“total relaxation”
Reviewed 25 January 2012

If you want a place to relax and still enjoy the facilities of a resort "away from a resort" then this is where you should go. Staffs go out of their way to provide excellent service and lasting impression. I will definitely come back and recommend this to friends.

  • Stayed January 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Aicka-Tin P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mafraq-Hotel, Front Office Manager at Mafraq Hotel Abu Dhabi, responded to this review, 17 March 2012
Greetings from Mafraq Hotel.
Thank you for taking the time to write your review on Tripadvisor.com. We are very happy to hear that you have enjoyed your stay with us and we are extremely pleased to find out that our team and our facilities have fulfilled your expectations.

We always look forward in welcoming you again at Mafraq Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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217 reviews from our community

Traveller rating
    60
    93
    40
    12
    12
See reviews for
59
31
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69
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (51)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Any
English first
DXB
Level Contributor
99 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 24 January 2012

Spent just a few hours there for an early morning event that started off at the hotel. Decent hotel, very clean and the rooms are good. Has fairly large grounds and tonnes of parking. Service wise may be a bit on and off - we had requested an extra bed and paid for the same, but had to remind them to get the extra bed for the kid. They came in late and took over 20 minutes to set up the exta bed - this was in the middle of the night, so it was very annoying. Food wise not very great even though they have a very nicely set up restaurant with plenty of natural light - there's a lot of variety but you cant say much about the quality of the food (taste, ie). Would be a decent hotel to stay in if you're travelling long distance through AD an do not want ot stop over in the city, or if you have an early morning flight to catch from ADIA - I guess thats their primary USP too.

  • Stayed January 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank sanmenon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mafraq-Hotel, Front Office Manager at Mafraq Hotel Abu Dhabi, responded to this review, 17 March 2012
Dear Valuable Guest.

Thank you for your comments that you found within your stay with us.We have taken notes of the issues you have pointed out and have taken corrective steps to improve our services.We encourage all our guests for their positive and negative comments to improve and stress in our standards. Last but not the least i would like to thank you once again for your comments and looking forward for your next visit in our property to make sure that this time its a positive comment.

Best Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jeddah, Saudi Arabia
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 3 January 2012

I enjoyed the spacious rooms and the view outside these rooms. We had a pool facing rooms, which at night looked wonderful. clean, friendly staff, no issues with the room cleanliness. Bar area is a very social place. Good food,

  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank Ali M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Al Ain, United Arab Emirates
1 review
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 2 January 2012

Honesty your Hotel worth to be a 5 star hotel.Hotel rooms are facility I really dont find it in 5 star hotel and you an excellent staff very polite and they strive to go out of the way and exceeding guest expectations I really emjoyed my stay and I shall come back with may family in the coming weeks wish all the best.

Room Tip: Free Internet Every where in the hotel
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  • Stayed December 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
12 Thank Naser A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mafraq-Hotel, Front Office Manager at Mafraq Hotel Abu Dhabi, responded to this review, 17 March 2012
Dear Valuable Guest,
On Behalf of Mafraq Hotel we would like to thank you for your comments and we are glad to know you had a great stay with us.
we look forward in welcoming you back to Mafraq Hotel and we assure our best services all the time.


Best Regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Merida, Mexico
1 review
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 27 December 2011

I felt welcomed during the whole stay. The staff were quite attentive and very keen to do their best. It was comfort & enjoyable stay I shall recommend your hotel to all I know and wish best of luck and see you in the nearest future.

Room Tip: Swimming Pool
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  • Stayed November 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
14 Thank Zhang H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 15 December 2011

Thanks for all management and staff the hotel worth to be 5 star hotel, I stayed in December and I been treated like a king everybody were excellent reception to waiters to housekeeping keep up the good work and all the best

Room Tip: Pool Side Rooms
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  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
14 Thank M T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mafraq-Hotel, Front Office Manager at Mafraq Hotel Abu Dhabi, responded to this review, 27 December 2011
Dear Valuable Guest,

Greetings from Mafraq Hotel.
Thank you for taking the time to write your review on Tripadvisor.com. We are very happy to hear that you have enjoyed your stay with us and we are extremely pleased to find out that our team and our facilities have fulfilled your expectations.

We always look forward to welcome you again at Mafraq Hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Abu Dhabi, United Arab Emirates
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 9 November 2011

Stayed here for 1 nite over the Eid-ul-Adha holidays. Was really nice and relaxing. Rooms were modern and nice. The weather was great, so the kids (and adults) enjoyed the pool and the kiddies play area. The recreational facilities like table tennis, pool, badmintion, squash also came in handy.

Breakfast was ok, not the widest variety but good enough. You need to ask the waiters to get an omellette,fried, scramble egg for you from the kitchen as there is no live cooking station

Other than that was a really nice relaxing holiday with friends ans family

Will definately return

  • Stayed November 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
11 Thank Exp_Traveller_83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mafraq Hotel Abu Dhabi

Property: Mafraq Hotel Abu Dhabi
Address: Abu Dhabi Rashid Bin Saeed Al Maktoum Rd, Abu Dhabi 6770, United Arab Emirates
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#42 Spa Hotel in Abu Dhabi
#62 Luxury Hotel in Abu Dhabi
Price Range (Based on Average Rates): £
Hotel Class:4 star — Mafraq Hotel Abu Dhabi 4*
Number of rooms: 250
Official Description (provided by the hotel):
Mafraq Hotel & Resort Abu Dhabi is locally own and managed 4star deluxe hotel, offers travelers the perfect balance of a culturally rich encounter with a modern twist. Conveniently located 10 minutes from AD International Airport, 20 minutes' drive to unique landmarks such are the Sheikh Zayed Grand Mosque & Heritage Village, Saadiyat Island's Cultural District & Abu Dhabi National Exhibition Centre. The property provides warm minimalist indulgence with well thought-out finishing's, facilities and food and beverages outlets.The subtle tones and simple lines of the hotel is mirrored by the humble approach the hotel takes to delivering a quality modern product built on strong customer service.Mafraq Hotel & Resort offers 250 modern deluxe rooms and suites boasting tranquil garden & pool views, and is well equipped with in-room amenities and facilities such as:•24 hours room service•IP telephones with bathroom extension•Wire/wireless with high speed internet access in guest rooms•Free complementary Tea & Coffee making facilities•Interactive 32" LCD Sony TVs with satellite channels, alarm clock, weather & news feed•Well-supplied mini bar•Iron & Ironing Board•Free in-room electronic safety box•Daily complimentary water•Laundry services•Swede Dreams 5 star mattresses•Pillow Menus ... more   less 
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Also Known As:
Ramada Abu Dhabi

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