... but I wanted to try anyway. Emirates Palace is advertised as one of the leading hotels of the world, but in fact I am so disappointed being a guest here.
My travel agent told me in advance not to expect an exceptional hospitality and recommend other hotels in Abu Dhabi. But since its my first time in Abu Dhabi I felt it should be the Palace.
My husband and I just arrived yesterday after two beautiful weeks in Thailand. Check In, our room, service in general doesn't live up to the legend in the least. Food is okay, but all in all that's just not enough for a 6 star rating. Although staff is plenty that does not seem to work out in favor of the customer.
This is my first 3 star rating on Tripadvisor ever and I'm wondering where all those exceptional reports come from. It feels like a huge business hotel and guests are just a number.
Since the layout and luxury of the Palace is something of an attraction when visiting Abu Dhabi I'd recommend to visit for a tea time or a dinner or maybe on one of the many group tours that come here every day for sightseeing and lunch.
With this said I'll try to make the best out of our remaining time in this hotel and not to think about the money we pay for this average experience.More
- Free Wifi
- Free Parking