This was our second stay at the Emirates Palace, with our first stay 2 years ago, staying 10 nights on this occasion for our wedding anniversary. Last time we stayed we had a few issues in regards to the half board option which spoilt aspects of our stay but this has now improved thankfully. We returned again due to the luxury standard of accommodation and the excellent pool facilities with adult only area.
Before our arrival we arranged transport direct with the hotel for 400dhs which included a BMW 7 series pick up; you are met at the gate when you get off the plane and then taken through VIP passport control and luggage pick up. This really helps speed up the process of getting to your hotel and is an excellent service. Our arrival at the hotel was nothing special, unlike last time we were greeted by a number of staff including a senior member when we got out of the car and taken through to the reception to check in. This time we were not even showed to the lobby so if we hadn't been before we would not have known where to go. Check in is completed in your room and you are met by your butler, showed around your room and issued with ice cold drinks. We had booked a coral room, but was upgraded to a diamond room like last time. As stated before the coral, pearl and diamond rooms are all the same, it's just the view that is different. The rooms are excellent, very big and also very quiet.
During our stay we arranged a spa treatment for our anniversary. Unfortunately the spa at the hotel was closed for refurbishment but they arranged for us to visit the sister spa at the Eastern Mangroves hotel with free transport. This experience was excellent and treatments were performed by very friendly and professional staff. The couples spa suite was of a high quality. We would definitely go here again. We also received a complimentary spa treatment to use during our stay, which we decided to use on our final day. As the spa was closed, they are using royal suites as spa rooms, which were great to see and were set up nicely for treatments. Once again the staff were great and the treatments of a high standard.
We had half board included in our stay, which was a lot better than during our stay last time in which we only had the buffet restaurant to dine at. On this occasion had the choice of 4 restaurants, these including an Emirati, Italian, seafood and buffet. I've done individual reviews for each. Briefly the food in the restaurants was excellent, but the variety of food in the buffet is limited, with no live cooking station. The best restaurant is the Italian. One negative regarding half board is the fact you choose from a half board menu so is a little limited in regards to choice and the menu does not change daily or even weekly so is the same throughout your stay.
On our anniversary we received a complimentary upgrade to a Khaleej suite for our remaining nights. These suites are amazing, very large with lounge and separate bedroom. Also when we got back to the room we had been left a happy anniversary banner, a cake and some grape juice. We were also able to use the Palace lounge, which we used for evening drinks in which they have a menu for. We also used if for breakfast on 3 occasions to avoid the very busy Le Vendome. In regards to the breakfast at Le Vendome, on most mornings it was over crowded with tables even set up in the lobby. Tables were also very close to one another so not very private at all. The variety of food was also limited and gets repetitive over the duration of your stay.
The best part of this hotel and what made us want to go back was its pool facilities. Both pools are amazing, one being for kids as it has slides and a lazy river and the other one quiet with hammocks in the pool and adult only area, which is what we like.
All in all a fab stay and would stay again.
- Reservation Options:
- TripAdvisor is proud to partner with Destinology, Booking.com, Expedia, Ebookers, Holiday Gems, Agoda, TravelUp, Southall Travel, Odigeo, Travelbag, Hotels.com, TripOnline SA, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Emirates Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Hotel Emirates Palace
- Emirates Palace Abu Dhabi
- Emirates Palace Hotel Abu Dhabi