I travelled to the Emirates Palace in June 2010. I went with my husband and my mother-in-law. It was my mother-in-laws 60th birthday and our 6th wedding anniversary.
We were surprised to be greeted literally as we got off of the plane by the hotel's representative who then took care of all our luggage and transfer to the hotel.
As soon as we got to the hotel we were greeted by large numbers of staff. As already mentioned, we were provided with flowers and cold towels.
We were taken to our room and given a tour of the hotel. Within minutes of arriving in our room, the butler team arived with cakes and flowers and a banner to celebrate our annversary/birthday. Photos were taken and given to us the next day as a momento!!
It was extremely hot in June so the hotel was very quiet - just how we like it.
The facilities were outstanding - the kids pool with tubes were great fun. There was even a man on the beach with camels to ride at any time.
Golf buggies whizzed around the resort taking you anywhere you wanted to go to.
We were on half board and the food in the main restaurant was always fresh and different each day. The deserts in particular were amazing! I recommend the palace cake.
If you do not want to eat in the Vendome every night then you can have a credit against meals in the other restaurants or can use your half board option for lunch. Beware this does not apply to all of the restaurants so I'd advise you to check before dining!
The service was fantastic - nothing was too much and the staff were all friendly and keen to please.
The rooms are larger than average. We were upgraded to a pearl room which had stunning views of the sea. The rooms were serviced regularly. The butler would contact housekeeping and services as soon as we left the room so that it was replenished by the time we got back. We did not have to wait for or ask for anything.
The hotel is absolutely huge and there are tours given to the public/guests of other hotels and so there is a lot of security however I did not find this intrusive and given that David Cameron and other Sheikhs were present during our stay, the security did not bother us at all.
It is easy to get around from the hotel and there are a number of shops and a mall very close by. The doormen are happy to arrange taxis which are actually on standby outside the hotel.
The Thai restaurant in the Hilton was lovely. Just a five minute taxi ride and very good value for money.
This hotel is simply stunning and I cannot recommend it highly enough. It is important to note that in my opinion you cannot get a true feel for the hotel unless you stay there. I stayed for 14 nights and cannot find any fault except that of course it is expensive. However I expected it to be. It is no more expensive than a 5 star hotel in London or Dubai and as long as you know this before you go, it won't come as a shock.
There are lots of added extras, for example a free mini bar in the room (soft drinks and water), fruit and sorbets offered around the pool, chocolates and water at night time. If you ordered a wake up call then you could have this with complimentary tea or coffee. Bikes were provided free of charge to travel around the resort, flip flops provided for around the pool. Use of the gym and bathrooms around the pool. This was particularly useful as we had a night flight. We were able to stay at the hotel all day and use the bathrooms at night to shower and change for dinner.
I have stayed at the Burj al Arab on three occasions and would honestly say that the Emirates Palace is much more relaxed and understated but every bit as good.
I hope to go back very very soon.
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- Also Known As:
- Hotel Emirates Palace
- Emirates Palace Abu Dhabi
- Emirates Palace Hotel Abu Dhabi