My Name is Ahmed I have reservation on May 5, First of all they did`nt find my reservation then i told to my colleague to send my reservation through e-mail by there given addresse on the site but the receptionist says that this addresse belong to our sales, Anyhow than I contact Booking.com to help at 01:00 am they did somehow but again the lady receptionist as well as the duty manager refused to check me in because there CID department is no more working on the seat.
This is not my problem that this department is not working on that time i buying to hotel to relax my time do some bussiness meeting but all of this make me so upset.
I SUGGEST TO ALL TRAVELLER NOT TO VISIT SUCH A IRRESPOSIBLE HOTEL WHO HAS NO VALUE OF THERE GUEST. SUCH A BAD NIGHTMARE. SHAME ON THEM TO BE A PART OF HOSPITALITY.
- Free Wifi
- Free Parking