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“A winter getaway”

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Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi
Ranked #13 of 128 Hotels in Abu Dhabi
Certificate of Excellence
Reviewed 16 February 2014

Six days of luxury in lovely surroundings, will excellent food (but cold at times) and wide choices, worth upgrading to executive but times of access to the lounge were very restricted e.g. 'Happy hour' when alcoholic drinks were included was only 6pm-8pm different to other upgrades we have had in other hotels. However, the food they served was good but had to be transported from the downstairs kitchens causing delays. Staff were brilliant in the exec lounge.

Room Tip: You need a front facing room
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  • Stayed: December 2013, travelled as a couple
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1  Thank Maureen013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArbindKS, General Manager at Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi, responded to this reviewResponded 10 March 2014

Dear Maureen013, we are delighted to learn that you have enjoyed your winter getaway with us. Thank you for your choosing to spend your vacation with us and for your kind compliments on our food and services. We look forward to welcoming you back soon. Best regards,

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1,420 - 1,426 of 2,436 reviews

Reviewed 15 February 2014

It must first be said that we were not originally booked at The Shangri La but, luckily for us, we were moved from Traders along with our travelling companions.
We had purchased an upgrade at the Traders and this was also honoured on our move to The Shangri La which was itself, in any case, an upgrade.
The hotel, services, facilities and staff were nothing short of excellent. The room and it’s fixtures were excellent with tremendous attention to detail; the cleaner even arranged all our toiletries, every day, on a separate towel – very tidy. The only difficulty was with the light switches and even with a degree in electrical engineering I never did figure out the different combinations!
The Breakfast which we took in the Club where we were welcomed by name every day was superb. We began to note the names of exceptional staff but the list got too long.
The view from all areas is fantastic and the photographs are treasures.
A slight query with the credit card details, which seemed to be from IKEA, was quickly investigated and when we lost a gold ring (since found) the whole of the management and security department got involved with fingertip searches. On the beach underused staff were employed to deliver complimentary cold juices and even a glasses cleaning service, with a smile.
Having said all that it was supremely relaxing and at no time did we feel staff were over-bearing.

  • Stayed: January 2014, travelled as a couple
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Thank Michael W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 February 2014

Stayed for four nights on the last leg of our silver wedding anniversary tour. The lobby is very impressive and very traditional. Initially when we arrived at 2am we were disappointed not to be given a room with a view of the Grand Mosque but we were able to change to Room 401 the next day. This was right at the end of the corridor and a long walk to the lift so we wouldn't recommend this room, despite the view. Then we had hot water coming out of the cold tap but this was dealt with promptly by hotel engineers. The room itself though was clean and spacious with a very nice tiled bathroom and good quality toiletries. There was also fruit and free water in the room.
We thought the buffet restaurant was brilliant. The choice was enormous and the desserts were a work of art. It would have been helpful though to have name tags in front of some of the dishes as there wasn't always someone to ask. We also ate in the Chinese restaurant attached to the hotel which again was excellent.
We joined the Horizon Club and had breakfast and afternoon tea on the 5th floor. We didn't manage to get there for free drinks and canapés.
The hotel itself is a 10 minute taxi ride to the Grand Mosque which is so impressive, its a must visit. The Corniche and beaches are ca. 20/30 minutes away. Everything is quite spread out.
We would like to thank the management for the lovely flowers and cake given to us for our anniversary - a very nice touch and very much appreciated.
We would definitely stay here again and highly recommend this hotel.

  • Stayed: January 2014, travelled as a couple
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Thank TaraCologne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 February 2014

My parents came to visit my brother and I in Qatar and we all went away for the weekend to Abu Dhabi for a 'change of wind', a gourmet dinner and some fun family time. What a pleasant surprise to end up at the ShangriLa with its impeccable service and attention to detail. Our weekend was fantastic -- so fantastic that we only left the hotel to attend our AbuDhabi Gourmet dinner at the Ritz (across the creek) and then when we departed on the final day -- we would have stayed longer if we could have. Amazing! We thoroughly enjoyed ourselves with the staff at ShangriLa. Thank you!

  • Stayed: February 2014, travelled with family
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Review collected in partnership with shangri-la.com
Thank teacherandrea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 February 2014

We stayed here for 4 nights, after spending 4 nights at Sofitel The Palm Dubai. We paid £1,018 for 4 nights in a Horizon Club level room.

Arrival 5/5 - our bags were whisked away from us before we even stepped out of the car. Very impressive lobby area. The hotel is 5 years old and has a traditional Arabic feel. We were quickly taken to the 5th floor to the Horizon Club check in. As it was only 11.00, we had to wait a short while for a room, which we accepted, but we were given tea/coffee in the Horizon Lounge.

Room 5/5 - we stayed in room 536, overlooking one of the pools, with fine views across the creek to the mosque. A pot of hot tea and chocolates were in the room for our arrival. A large room with a large flat tv with good choice of channels including both SKY News, BBC news and film and sports channels. You can also check your ongoing bill from the tv, which I always like. a very high quality king bed with lovely quality linen - we slept very well. Plenty of wardrobe and storage space. A digital safe, hair dryer and iron & board. Tea/coffee facilities. Good size fridge. Complimentary fruit and water. The water is provided daily.

Balcony 5/5 - large with 2 small sofas and a chair and table. Fine views across the creek to the mosque.

Bathroom 5/5 - very large with a huge bath and a large walk-in shower. Separate toilet room with bidet. Lovely tiles everywhere. High quality L'Occitane toiletries. Bathrobes and slippers.

Evening turndown service. Faultless housekeeping and room service.

Horizon Club Lounge 5/5 - open for breakfast, afternoon tea and early evening. The latter has free drinks from 6.00 to 8.00 pm, with hot & cold canapés. Superb food and service all of the time.

Beach 5/5 - nice fine white sand. Quality loungers and shades. Staff will make up your sun lounger for you and provide a cool box with bottled water. Sunglasses cleaned daily and fruit kebabs too.

Pools 5/5 - the hotel has a number of pools. The central one is an infinity pool. Lovely padded sun loungers. Service is immaculate.

Location 4/5 - perhaps a little bit out, but nowhere is very far away in Abu Dhabi, so it doesn't matter where you stay. The Grand Mosque is an AED 15 cab ride away. The Corniche and Emirates Palace hotel are only a short ride away. There can sometimes be noise from the nearby small airport, especially from helicopters.

There is a small mall attached to the hotel, with plenty of restaurants and shops and there is a small supermarket. You can walk to it directly from the hotel. We had a nice Indian meal here one night.

Breakfast 5/5 - everything you could ever want to eat including a chocolate fountain!! That's a first for us. A staggering choice of food and all good quality.

Restaurants - we did not have a meal in the hotel, but ate in the Horizon lounge and the Souk.

Staff 5/5 - superb in every way. There were staff everywhere and all were polite and helpful in every way. Faultless. they even waved us off as we left.

Overall 5/5 - this is a very high quality deluxe hotel that caters for your every need. Lovely architecture everywhere. We could not fault our stay any way and would highly recommend it for either business or leisure.

  • Stayed: February 2014, travelled on business
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2  Thank NeilandBarbara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 February 2014

Excellent service.Brilliant management, amazing team work.effective communication. Friendly approach.reflective feedback.the manager was very prompt to respond and was aprochable.communication was very effective that the delivery was perfect as the way I wanted.

  • Stayed: February 2014
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Thank ajrani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 February 2014

I stayed for 3 nights at this lovely hotel that I chose because of the beautiful Arabian architecture. Check-in was smooth with a very short delay and we got a free upgrade ! I loved our room #143 which opened out right in front of the kids swimming pool. The service and the staff were brilliant, so helpful, courteous and efficient. I had a problem with my door not opening and it was dealt with in short time. The buffet and Thai food was excellent. Cannot reccommend this hotel enough. You will see my family next year !

Room Tip: I loved my room 143, situated right in front of the kids pool.
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  • Stayed: January 2014, travelled with friends
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1  Thank Victoriah311
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi

Address: Qaryat Al Beri Complex | Khor Al Maqta, Abu Dhabi, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Abu Dhabi
#2 Romantic Hotel in Abu Dhabi
#6 On the Beach Hotel in Abu Dhabi
#8 Business Hotel in Abu Dhabi
#9 Spa Hotel in Abu Dhabi
#13 Luxury Hotel in Abu Dhabi
Price Range: £159 - £477 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi 5*
Number of rooms: 213
Official Description (provided by the hotel):
Located on a one-kilometre stretch of private beach overlooking the strait that separates Abu Dhabi Island from the mainland, the hotel is situated ten minutes drive from the city's international airport, five minutes from the golf course and the new Convention Centre and 15 minutes from the Corniche and the city centre. Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi, features 213 luxurious rooms and suites, all furnished to the highest standards in a modern Arabic style. Each room also has a balcony or a terrace providing an ideal setting for viewing striking ocean sunsets and traditional Arabic domes and minarets. Accommodation choices also include six spectacular villas comprising four bedrooms and a private swimming pool. Regarded as an ideal hotel in Abu Dhabi for longer stays, the Shangri-La Residences include 161 spacious serviced apartments ranging from studios to four-bedroom units.The 8.5 Hectare hotel complex provides a wide range of facilities and services for the discerning traveller. These include the signature CHI, The Spa at Shangri-La, and a dedicated well-being zone comprising two gymnasiums, a swimming pool and a yoga room. In addition, there are four swimming pools within the grounds. The Souk traditional Arabian market built in a modern setting offers a variety of shops under one roof which are connected by a waterway featuring Arabic gondolas, or abras, which slowly meander through this unique architecture lush garden scenery. Supreme waterfront lifestyle enhanced with Shangri-La hospitality. Designed with luxury and comfort in mind, the Shangri-La Residences has all the features of the hotel at their doorstep. ... more   less 
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Also Known As:
Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi Hotel Abu Dhabi

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