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Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi
Ranked #15 of 129 Hotels in Abu Dhabi
Certificate of Excellence
Ajman, United Arab Emirates
Level Contributor
4 reviews
“the best vacation”
5 of 5 bubbles Reviewed 29 June 2014

the hotel was great and the food too, the service was excellent. it was a hot weather but we did not feel it as the hotel is well equipped . we really like it and recommend it to every one back home..

Room Tip: very very good
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with shangri-la.com

Helpful?
Thank Ashraf H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,291 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (521)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
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English first
Dublin, Ireland
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 25 June 2014

My boyfriend and I are just back from a 3-night stay in Abu Dhabi (en route to the Maldives) and words cannot describe the Shangri-La. It needs ot be seen to be believed.

We were celebrating an anniversary while on holiday and I had E-mailed the hotel in advance tp explain this to them, thinking they would pay little attention to this - but I was very wrong. From the moment we drove up to the hotel entrance, I knew that this hotel would be different to others that I have stayed in.

Of course the door was held open for us as we entered the grandest of lobbies (there was no expense spared decorating this lobby!) We were greeted with a huge bunch of fresh roses to mark our annivarsary and once check in was complete, we were escrted to our room by a member of the friendly staff. The room itself was breathtaking, It was very, very spacious with an incredible view of the Grand Mosque from the window and adjoining balcony. They had decorated our room with rose petals and had left the odd rose scattered around the room while also leaving a lovely anniversary chocolate cake and a fresh fruit bowl for us to snack on.

I can honestly say that thes hotel bed in our room was one of the best of the best beds that I have ever slept in. So comfortable and large.

The bathroom is very large and it too was adorned with rose petals. It featured all of the mentities you oculd possibly need, from toothbrushes to hair bobbins!! There is a separate bath and shower and also a separate toilet room.
The outside seating area has a table and 2 chairs aswell as a couch seat however, we were not able to enjoy this much as the weather was very warm when we were there.

The air conditioning facilities are great in the hotel. In most hotels that I have stayed in, it either has had no effect, been too cold or been quite loud. However, the air con in our room was completely silent and was at a perfect temperature at all times without us having to change it at all.

On one evening, we availed of their DVD facility which would be ideal if travelling with children or even if you are too tired to go out. They have a large selection of DVD's for you to choose from and although we tried to collect the DVD from the lobby ourself - the staff insisted it be dropped to our door.

The breakfast in the hotel is expensive - by our European standards, but it is to die for. There is something for EVERYONE and you can eat as much as you like. They even have a sweet section. The friendly servers here wait on you hand and foot. The staff in general here are unbelievably friendly. Despite it being a very large hotel - they seem to remember everyone's face and are happy to help you with ANYTHING you need. We booked a few trips through them and they have an excellent standard of English.

As we arrived late on our first night, we deicded to eat in the hotel bar which serves a variety of food and it really is of top quality. Unfortunately we did not eat in any of the main restaurants but if the bar is anything to go by, then they must be out of this world.

On our last night, we got the boat to the Souk beside the hotel and that in itself was such a lovely boat ride around the various areas of the hotel and there is a great variety of placaes to eat in the Souk also. It was well worth the trip.

The pool and beach facilities are also excellent, and have spectacular views of the Grand Mosque. They are etremely clean and are monitored by a life guard. Y are provided with everything from your beach towel, to some complimentary iced-tea, fresh fruit and a cold face-towel to cool you down.

We both had a full body massage in the Hotel Spa which was extrememly enjoyable. Although the spa was within walking distance of the lobby, the staff insisted that we get a golf buggy there. The relaxation facilities at the spa are incredible and there is a rooftop pool and fully equipped gym which are excellent.

I could spend 2 weeks in this hotel and never venture outside the grounds. It is an incredible place to stay and I will definitely be back.

Room Tip: You could stay in any room here and you would not be disappointed.
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  • Stayed May 2014, travelled as a couple
    • Value
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Helpful?
2 Thank HanReynolds105
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johannesburg
Level Contributor
40 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 25 June 2014

We only stayed one night at the weekend and booked a Horizon Club Deluxe Room which was on an upper floor and had views of the Grand Mosque across the water. This was especially beautiful at sunset.
We were welcomed by Ramman and Koplia who took care of us and we were quite pleased that staff around knew us by our names.
The room is spacious and clean and we used the Club lounge facilities for evening drinks.
We had breakfast in the Sofra Bid restaurant as there was much better choice.
As smoking is allowed in the UAE, the inside of the hotel was quite musty smelling and this was quite annoying when walking around the open areas. However, the room was non-smoking and so, our only retreat.Having read reviews about the annoying jet skis, can confirm that there was one jet ski in the water while we were there. The more annoying noise was the music on Friday night which didn't appear to stop until I called Service at 1.45am!
The beach is tiny and due to the heat, there were hardly any guests outdoors.
The restaurants available are lovely. We had starters in Hio An and mains at Shang Palace. Delicious in both and service by Billy and Ernie great.
The Chi Spa is lovely but for the prices paid, would expect a much better massage. Not impressed.
We would definately go back to the hotel again.

Room Tip: Book a Horizon Club room.
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PratimaMahajan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArbindKS, General Manager at Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi, responded to this review, 5 July 2014
Dear PratimaJohannesburg, thank you very much for staying with us and taking the time to post your review. It is lovely to learn that you had an enjoyable stay with us, and I have communicated your positive remarks with my team – specially Raman, Kopila, Billy and Ernie. It is also a great learning experience to know that certain areas of our services and facilities did not live up to your expectation. Be assured we have taken good note of it, and is duly addressed to my team for continuous improvement. We look forward to the opportunity of welcoming you in future again. At your convenience, I am reachable via arbindk.shrestha@shangri-la.com. Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Titchfield, United Kingdom
Level Contributor
45 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 24 June 2014

We spent 5 nights at the Shangri-La in Abu Dhabi and we found the whole experience fantastic. We will return.
The staff throughout the hotel were friendly and polite and they all inquired if there was anyway that our stay could be improved. I cannot think of a single occasion when we did have a gripe or a concern.
One the potential issues was the dress code in Abu Dhabi as a whole but we found that the country had obviously become more accepting of their western visitors over time. Wearing shorts and flip flops was not an issue (within the hotel or outside) and the whole PDA piece is also blown out of proportion too (holding hands is completely acceptable, in fact there were locals doing this around the hotel).

Room Tip: We opted to upgrade to the Horizon room which had a large balcony (with sunbeds and a table/chairs...
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Adam B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alain
1 review
5 of 5 bubbles Reviewed 22 June 2014

clean
excellent service
good area rooms and nice resturants, , close facilities for shopping and dining...close to main roads but no noise, area is very safe..defenitly I recommend it unfortunately no water activities ..

Room Tip: nice balcony
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  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with shangri-la.com

Helpful?
Thank Mohammad H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salisbury, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 22 June 2014

I just spent another week at the Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi. I was in Abu Dhabi on business. I am pleased to say things are as good as ever. The staff were attentive and helpful and the facilities as comfortable as ever. The welcome in the Horizon Club is excellent. A continued well done to all at the hotel!

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with shangri-la.com

Helpful?
Thank Ian S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cincinnati, Ohio
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 21 June 2014 via mobile

I stayed in this hotel with my family (husband & 2 children).
The reception area was beautiful, the employees delightful, and it smelled heavenly (don't ask why I noticed that).
The Horizon Club check in was a nice added bonus.
Every employee was always concerned with our comfort and enjoyment of the property.
The room we chose was the Executive suite which was on floor 3 (332). Our children stayed in a nearby Deluxe room (331). Both rooms had a magnificent view of the Grand Mosque.

The infinity pool was amazing, the food quality in the restaurants and Horizon Club was great.

The concierge & bellman were excellent and brisk loading & unloading our rental car, which was no small feat, as we had 11 bags, 4 people, and1 car...

Overall, an excellent stay. Ranks up there with the best so far that I've experienced.

Stayed June 2014, travelled with family
Helpful?
Thank KarynFrost
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi

Property: Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi
Address: Qaryat Al Beri Complex | Khor Al Maqta, Abu Dhabi, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Abu Dhabi
#2 Romantic Hotel in Abu Dhabi
#7 On the Beach Hotel in Abu Dhabi
#8 Business Hotel in Abu Dhabi
#10 Spa Hotel in Abu Dhabi
#15 Luxury Hotel in Abu Dhabi
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi 5*
Number of rooms: 213
Official Description (provided by the hotel):
Located on a one-kilometre stretch of private beach overlooking the strait that separates Abu Dhabi Island from the mainland, the hotel is situated ten minutes drive from the city's international airport, five minutes from the golf course and the new Convention Centre and 15 minutes from the Corniche and the city centre. Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi, features 213 luxurious rooms and suites, all furnished to the highest standards in a modern Arabic style. Each room also has a balcony or a terrace providing an ideal setting for viewing striking ocean sunsets and traditional Arabic domes and minarets. Accommodation choices also include six spectacular villas comprising four bedrooms and a private swimming pool. Regarded as an ideal hotel in Abu Dhabi for longer stays, the Shangri-La Residences include 161 spacious serviced apartments ranging from studios to four-bedroom units.The 8.5 Hectare hotel complex provides a wide range of facilities and services for the discerning traveller. These include the signature CHI, The Spa at Shangri-La, and a dedicated well-being zone comprising two gymnasiums, a swimming pool and a yoga room. In addition, there are four swimming pools within the grounds. The Souk traditional Arabian market built in a modern setting offers a variety of shops under one roof which are connected by a waterway featuring Arabic gondolas, or abras, which slowly meander through this unique architecture lush garden scenery. Supreme waterfront lifestyle enhanced with Shangri-La hospitality. Designed with luxury and comfort in mind, the Shangri-La Residences has all the features of the hotel at their doorstep. ... more   less 
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Also Known As:
Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi Hotel Abu Dhabi

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