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“Manage your expectations”
3 of 5 bubbles Review of Burj al Salam

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Burj al Salam
Ranked #9 of 12 Hotels in Sanaa
Australia
Level Contributor
89 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
“Manage your expectations”
3 of 5 bubbles Reviewed 7 February 2010

I didnt test out other hotels, but apparently there is not a lot on offer if you want to stay in old Sanaa. It is worth staying in the old town because you get a much better feel for the city.
No matter where you stay in the old town you will be woken by the call for prayer - very early in the morning.
The manager of the hotel, Soraya, is excellent.
The hotel is charming and in a very special location.
But keep your expectations in check, this is not a small luxury hotel. It is a converted Yemeni house. The restaurant staff are not very good at all. The hotel is clean, but only just and the towels are old and should be replaced. The regular sized rooms are fine but not spacious.
I dont think it is particularly good value having travelled in other places in the Middle East but I have the feeling that there is not a lot of competition in Yemen.
The tour operator recommended by the hotel, Nomadic , is excellent and far exceeded our expectations. Hamid - went way above and beyond to help us get to Yemen.

So as long as keep your expectations in check you will have a great time at this hotel. Just relax and enjoy the Sanaa it is a very special place

  • Stayed February 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank global_nomad_pacific
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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62 reviews from our community

Traveller rating
    33
    17
    7
    4
    1
See reviews for
7
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
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  • Any
English first
Kuwait
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 bubbles Reviewed 21 January 2010

Out of lack of choice, this hotel is the only choice if you want to stay in the Old City of Sana'a.

The Pros:
-Pleasant staff.
-Cool/Oriental looking rooms/building and nice roof top view.

The Cons:
-Smelly sheets, pillows, and towels. They smelled of a human who had not washed their hair for a while. The hotel could try using soap/detergent when washing their linens.
-The bathroom was not entirely clean. Toilet seat was the worse.
-The rooms are freezing. Blanket usless. I asked for a heater and that worked.
-Noisy. I heard furniture moving all night long, the reciption said it was a party, I doubt it.

Stayed January 2010, travelled solo
Helpful?
Thank AlmondWater
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
USA
Level Contributor
94 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
1 of 5 bubbles Reviewed 12 January 2010

We were on our Christmas holidays travelling over the Arabian Peninsula and had the worst nightmare arriving at this place(not a hotel at all) in Sanaa. The rooms were dirty the bathroom was filthy....no one can sleep in a place like that. Got a throat ache because the room was extremely cold.It was not we were expecting from a boutique hotel graded as the number 1 in Sanaa.The only thing to do was booking the next flight to a better place.Avoid it .

  • Stayed December 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank worldtravellerRC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tokyo
Level Contributor
550 reviews
100 hotel reviews
common_n_hotel_reviews_1bd8 298 helpful votes
5 of 5 bubbles Reviewed 22 December 2009

I could get a room on the 6th floor so the view from my room was already fantastic.
But the view from the room top is narurally much more splendid. So everybody can enjyo the view !
Room was also clean and comfortable. Shower room and toilet woks also well. Wifi is available.
Every staff is very helpful.
The area around the hotel is also very much charming. You see the very beutiful part of Sanaa.
Highly recommended.

  • Stayed December 2009, travelled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mitsuru
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Australia
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 29 November 2009

Great hotel in Sanaa, being in the old city it has so much more to offer than its 5 star counterparts in the soulless new town.

  • Stayed November 2009, travelled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ISAMASSIVE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
new york
Level Contributor
108 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
4 of 5 bubbles Reviewed 13 November 2009

This hotel is not easy to find in the old quarter and even taxi drivers have problems..but once you enter you are immediately in a different world. The bedrooms are charming and very comfortable and each room has a private shower. Breakfast is fine but the food in the restaurant at the top is excellent. Everyone is so helpful, from the daughter of the owner, Soraya, to the ever helpful receptionist, Khalid, nothing is too much trouble. Yes, the mosque is very close and one hears the Iman calling the faithful to prayer at 4.30am but one soon gets used to it! All is not perfect in paradise and misunderstanding do arise. One of our small group made a call to the UK and was told the cost was 33 riyals a minute..so he made a number of calls...when he went to pay he was told it was 330 riyals a minute ..a big difference. The souk is only a five minute walk away. If your travels take you to San'a I would definitely recommend this hotel.

  • Stayed November 2009
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank begley85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lower Mainland, BC
Level Contributor
169 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
5 of 5 bubbles Reviewed 5 November 2009

Stayed at this hotel for 4 days. Staff was very friendly and helpful. Room was clean with TV and fridge but the bathroom was very small. Hot water, hair dryer available in room. Located within the Old City and 5 mins. walk to the souk. Good rooftop restaurant with hotel prices. Hotel itself is quiet, but it is located between 2 mosques. Morning call to prayer can be loud and lengthy. Otherwise, highly recommend.

  • Stayed October 2009
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ShilohinBC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Burj al Salam

Property: Burj al Salam
Address: No 2898 P.O. | Old City, Sanaa, Yemen
Region: Yemen > Sanaa
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
Ranked #9 of 12 Hotels in Sanaa
Hotel Class:4 star — Burj al Salam 4*
Number of rooms: 47
Official Description (provided by the hotel):
Burj Al Salam has 47 rooms and suites carefully furnished with typical and hand-made furniture. The decor offers a taste of true Yemeni lifestyle to be experienced by the guests at the hotel. It is the one and only four-star hotel in the town, with coffee shop and regular restaurant. ... more   less 
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Also Known As:
Burj Al Salam Sanaa
Burj Al Salam Hotel Sanaa

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