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“Not close to 5 star American hotels”

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Sisai Hotel Boutique
Ranked #9 of 65 Hotels in Punta del Este
Certificate of Excellence
Reviewed 28 January 2013 via mobile

We booked this hotel based on its high ranking on trip advisor and the lack of "brand name" hotels in the area. I did not see any American reviewers which worried me from the beginning. I have to say....the hotel is clean... It actually smells like lemon pine sol so strong it's a little overbearing. We paid over $500 a night very last minute. For that I would expect a washcloth, iron and bottle/wine opener in the room. We ordered 4 beers from room service and they arrived without an opener. We asked th to bring...they never did. The next day, I wanted a wine opener to bring a bottle of wine to the beach...they wanted $20 to open the bottle....really??? For a boutique hotel for this price I was disappointed. Very small room with very few amenities. The location is odd. I was suprised to aee very few hotels are on the beach. This is about a 1/2 mile away. Not a taxi town...you need a car. No views. Tonight we move to a suite in the Conrad. I hope that's more in line of what we like. We just left the W in santiago which was awesome. It looks like they are building a Hyatt and trump tower here....I'm not surprised. Great place!! Malibu meets Miami!

  • Stayed: January 2013
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Thank java23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barbara J, Director de Relaciones Públicas at Sisai Hotel Boutique, responded to this reviewResponded 31 January 2013
Google Translation

Estimada,
Gracias por dejarnos su crítica. Si bien son opiniones de punta del este en general, lo que respecta a nosotros es valioso para mejorar. En primer lugar, debería aclarar que somos un hotel de 4 estrellas no 5, aunque intentemos llegar a ello a través de nuestra calidad de servicios. Respecto a las habitaciones, tienen una media de 32m2 y la suite 46m2, una medida amplia pero entiendo que no todos lo lleguen a considerar amplio y menos a comparación de hoteles de cinco estrellas del primer mundo. Es una tristeza que nuestro bello balneario no haya colmado sus expectativas, espero que algun día lo pueda conocer mejor y estoy segura que se irá con una sonrisa en su rostro. Sin más, espero que haya tenido un sereno regreso a EEUU. Saludos de todo el equipo de Sisai.

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35 - 41 of 980 reviews

Reviewed 31 December 2012

very nice hotel located 4 blocks from the beach. Close to shopping mall. Great location if you have a car. the staff was very helpful. the rooms were bright and clean. great breakfast. nice pool and spa.

  • Stayed: December 2012, travelled as a couple
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Thank co18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barbara J, Director de Relaciones Públicas at Sisai Hotel Boutique, responded to this reviewResponded 14 January 2013

Thank you for choosing Sisai Hotel Boutique for your stay in Punta del Este.
Its was a pleasure to hear you had an enjoyable time at our hotel. We hope to see you again soon.

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Reviewed 5 November 2012

Good location and great service. We didn't have a flight home as we live in Uruguay and the staff allowed us to checkout at 5pm!

Room was a nice size and very clean, probably not quite worth what we paid but I'm sure you can get better deals if you book early!

Breakfast had a good selection of breaks, pastries, fruit and cereals!

Restaurant was quite expensive but the food was of top quality!

Room Tip: If possible go for a room facing the back of the hotel. Neither view is fantastic but it's bett...
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  • Stayed: November 2012, travelled as a couple
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Thank Tom C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barbara J, Director de Relaciones Públicas at Sisai Hotel Boutique, responded to this reviewResponded 26 November 2012
Google Translation

Tom,
Gracias por tomarte tu tiempo de opinar sobre nuestras instalaciones. Tal como aclaras, si reservas con antelación de seguro conseguirás mejor precio. Espero que ya guardes nuestro contacto para que no vuelva a suceder. Los demás halagos engrandecen nuestro autestima, muchas gracias!

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Reviewed 13 August 2012

Hotel muito bom, serviço de primeira qualidade, boa localização perto do shopping. Os quartos e o resto do hotel são novos e modernos e bem cuidados. O elevador estava com pequenos problemas mas me disseram que a manutenção ja tinha sido chamada. Unico ponto fraco de verdade é que falta um boxe na banheira, apos o banho o chão do banheiro fica muito molhado. Ja estou na lista de espera por um quarto no reveillon, quero voltar a me hospedar neste hotel.

Very nice Hotel, welcoming staff, good location near the mall. The rooms and the rest of the hotel are new and modern and also well maintained. The elevator had small problems but I was told that maintenance had already been called. The only real weak point is that the bathroom floor gets soaked after a shower. I'm already on the waiting list for a room in the New Year, really wants to stay there again.

  • Stayed: August 2012, travelled on business
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1  Thank CauanZM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barbara J, Director de Relaciones Públicas at Sisai Hotel Boutique, responded to this reviewResponded 5 November 2012
Google Translation

Muito obrigada pelo facto de ter eleito o Sisai Hotel Boutique para a sua recente estadia em Punta del Este, bem como pelo facto de ter partilhado a sua experiência.
Alegra-me dar-lhe a notícia de que pusemos boxes na bañera.
Esperamos poder recebe-lo em breve novamente no Sisai Hotel Boutique.

Melhores cumprimentos.

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Reviewed 20 July 2012

good location, about 800 mts from Cassino Conrad, 02 blocks from shoping, at the Design District large rooms,(the premium has 32 square meters, and suite 46 sq mts ) super clean and nice; a gastro restaurant, a nice spa, etc...everything super new, clean and soft colors!!
I do recomend it !!

  • Stayed: July 2012, travelled with friends
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4  Thank sandramarcarian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barbara J, Director de Relaciones Públicas at Sisai Hotel Boutique, responded to this reviewResponded 30 July 2012

Dear Madam,

Thank you for choosing Sisai Hotel Boutique for your stay in Punta del Este. I was delighted to hear you had an enjoyable time at our hotel.
Its was a pleasure to have you as our guest. We hope to see you again soon.

Kind regards.

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Reviewed 6 days ago
Google Translation

Stayed: September 2017, travelled with family
Review collected in partnership with this hotel
Thank eguarino78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 days ago
Google Translation

Room Tip: se ponen a reparar una habitacion pegada a la mia el sabado a las 9 de la mañana!! mucho ruido!!
See more room tips
Stayed: October 2017, travelled as a couple
Review collected in partnership with this hotel
Thank Idan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sisai Hotel Boutique

Address: Av. Pedragosa Sierra y Av. Roosevelt, Punta del Este 20100, Uruguay
Phone Number:
Region: Uruguay > Maldonado Department > Punta del Este
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 65 Hotels in Punta del Este
Price Range: £74 - £545 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sisai Hotel Boutique 4*
Number of rooms: 48
Official Description (provided by the hotel):
SISAI Boutique Hotel is located on Pedragosa Sierra Avenue, just steps away from Roosevelt Avenue and in the heart of Punta del Este's Design District, an area with design boutiques, decoration shops and restaurants known for their author's cuisine.This spot connects you to everything Punta del Este has to offer: the rough sea of the Brava beach (0.7 Km), the calm waters of the Mansa beach (1.1 Km), and the many downtown attractions like Gorlero Avenue (1.9 Km ), including the Conrad Casino (1km) and Punta Shopping Mall (0.2 Km).Spacious lobby - Library and reading lounge - Business Center - Wi-Fi Internet access - Brio Wellness Area: outdoor pool and solarium, indoor pool with hydromassage, Scotch hose, relaxation area, massage room and gym - Indoor parking with valet service - ... more   less 
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