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“Needs renovation and air conditioning”
Review of Presidente Hotel

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Presidente Hotel
Ranked #18 of 76 Hotels in La Paz
Berlin, Germany
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Needs renovation and air conditioning”
Reviewed 12 December 2012

This place was built in the early nineties and never renovated and that's too obvious. Everything about the rooms, common areas and the restaurant is old and while it's not falling apart just yet - it obviously was high quality stuff back in the day - it surely doesn't leave and impression of a five star hotel. Our room was big, had WiFi Internet, a huge bed, two bathrooms and magnificent views of St. Francisco. What it lacked was air conditioning - since the windows were facing south-west, the temperature in the room was around 35 degrees Celsius (that's 95F for you, US Americans). There is a tiny window which opens in the living room, but not in the bedroom, so the temperature dropped only marginally at night. The staff offered us a fan, but that that didn't help much. Apart from the unbearable heat, our sleep quality was further compromised by the bed - it was too soft, felt like a water bed. Any move would trigger a "tsunami wave" across the whole bed, so it was very difficult to turn at night without waking up my partner.
The cleanliness was a hit or miss. While I don't have complaints about the room, the restaurant was a different story. My first impression was that it's a school canteen - tablecloths were stained, full of breadcrumbs, windows to the outside were dirty and there was no restaurant atmosphere at all - just tables in a hall. The food, on the other hand was cheap and better than what you typically get in school canteens. I wasn't so much impressed by breakfast though - buffet was really poor and the same cleanliness issue made it an overall unpleasant experience.
The staff, despite their limited English skills, was generally very helpful and kind. We had some special requests, such as buying medicaments and the receptionists took care of everything for us.
Overall, my experience in this hotel was average, but when compared to real-world 5* hotel standards, Presidente Hotel can only be rated as poor. I would not recommend it to my friends.

  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Simas_Aleksiejunas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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243 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (16)
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canada
Level Contributor
103 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed 6 December 2012

great location, a bit dated so not really a 5 star . Best meal in BOlivia,
staff very helpful in arranging things
rooms clean, good selection on TV
pool crowded and seemed to be busy during day with kids events when i was there
a bit expensive

Room Tip: ask for high floor , great views of city
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  • Stayed December 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank restleswanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aalst, Belgium
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 30 November 2012

The hotel doesn't deserve the title of a five stars hotel... It's ridiculous. I've lived in La Paz, and when I came back to visit my friends, I stayed at the Presidente. Some of my friends came to visit me at the hotel, and stayed at my room to chat a while, and every single day they asked me if somebody had stayed at my room that night... After 4 days, I was called into the manager's office
because he said that if somebody had slept in my room, I should pay extra (although a single room in most hotels costs the same as a double). I was really offended...
Apart from that, the hotel is really outdated, 1980's furniture and the bathroom is even worse...
Breakfast not that special either...
Not worth paying these five stars!!

  • Stayed December 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank CarolineDT88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Berlin, Germany
Level Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 26 November 2012

This is supposed to be a 5 stars hotel and it is far from being it! Our room was big, yes, but it seemed to be in the 70's! It should really get renovated, it does not look nice and also a bit dirty. The bathrooms (we had two) were also old and not too clean. The awful part was that as we were on 12th floor, we could not open the windows, but as they were facing south-west, we had had sun ALL day in our room and the room was as hot as an oven! The horror part is that there was no air conditioning in the room! We seriously suffered!
The staff tries to be kind but they lack good communication, therefore one tells you "sure we can" and then you get a call from another receptionist saying "no, we do not have that service" and then they call you again to say "oh yes, sorry, we can do as agreed".

  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank swamikia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Carlos de Bariloche, Argentina
Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 22 November 2012

We stayed there for two night and expected the quality and service of a five star hotel - the room was OK - the restaurant on the top floor was below expectations as it seemed to be a cafetaria - service was very good with very nice staff - the quality of the food was mediocre - in short, the hotle was outdated, not really "fresh" or "clean" looking

  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Siegfried M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
new england
Level Contributor
40 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 21 November 2012 via mobile

This hotel is in need of an immediate facelift as it feels like one stepped in to a tired, outdated by gone 70's era. The interior of the hotel leaves much to be desired. The staff is friendly and eager to be accommodating. Both hotel restaurants need an overhaul - food quality is far from the advertised five star.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vmt123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York
Level Contributor
280 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
Reviewed 21 November 2012 via mobile

Hotel is in a prime tourist location. Staff helpful and speaks English. Rooms are very tired looking. No air conditioning and very very stuffy. Street noise is unbearable. Food just okay. Free Internet. Many tour groups in hotelL Would not stay here again.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Richard Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Presidente Hotel

Property: Presidente Hotel
Address: Potosi st. 920, La Paz, Bolivia
Phone Number:
Region: Bolivia > La Paz Department > La Paz
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#7 Spa Hotel in La Paz
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Presidente Hotel 3.5*
Number of rooms: 103
Official Description (provided by the hotel):
Attractive Hotel overlooking city center. ... more   less 
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Also Known As:
Presidente Hotel La Paz

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