This hotel is actually extremely nice and upon arrival I have never been so thrilled with a room. We were placed in a massive two bedroom apartment size suite for only $130 for one night. About 7 AM in the morning is when the troubles began.
First we heard a banging on our door at 7 AM while sleeping that we ignored. We then received multiple calls at 7 AM before eventually answering. the operator asked us to open the door. I refused, stating that I was sleeping and asked not to be disturbed again. A few minutes later came some more banging on the door and my friend eventually opened the door.
The staff at this time explained that we would be forcibly moved to another room due to ¨construction.¨ When I asked them to elaborate, they explained that they were working on ¨the water.¨
A few hours later, we walked in front of the hotel, only to see that in fact a commercial was being filmed in our room. We were woken up multiple times at 7 AM, forcibly moved to another room, and blatantly lied to about the reason.
The hotel did agree to provide a free nights stay as compensation for the lies and poor service. I in fact never confronted them about the fact that they had blatantly lied to me.
This review could have easily been 5 stars. The hotel is great. However, I do not appreciate being lied to, nor do I appreciate being woke up multiple times at 7 AM and forced to move to another much smaller room so that they can film a commercial.
Honesty goes a long way. Perhaps next time that would be the best policy, rather than lying.
- Official Description (provided by the hotel):
- Enjoy the impeccable hospitality and spacious, apartment-style accommodation of the newly renovated Hotel Continental Bogota. As might be expected of a hotel in the heart of Colombia’s cosmopolitan capital, this modern boutique is as versatile and sophisticated as the city it serves – a refined choice for executives seeking an unparalleled meeting experience or leisure travelers escaping on a luxury holiday in Bogota. Perfectly located in Bogota’s historic city centre, just steps from the Famous Museo del Oro and minutes from the picturesque La Candelaria district, the Hotel Continental is also convenient to the University of the Andes, Monserrate, and Plaza de Bolivar, yet quiet and intimate enough to ensure an eminently relaxing experience. ... more less
- Reservation Options:
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- Also Known As:
- Continental All Hotel Bogota