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“5 stars if wifi were free...”

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JW Marriott Hotel Bogota
Ranked #1 of 268 Hotels in Bogota
Reviewed 22 November 2013

A first rate hotel, with excellent room, facilities, location and food choices, but let down by charging for wifi still, when leading hotels have moved on from fleecing customers in this way. Great breakfasts and I ate well in the fish restaurant too. The concierge was a real help, setting me up with a driver to tour the city.

  • Stayed: November 2013, travelled on business
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Thank Ben K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miguel_Belloni, General Manager at JW Marriott Hotel Bogota, responded to this reviewResponded 25 November 2013

Dear guest,
Thank you for taking the time to tell us about your JW experience. We appreciate your feedback and will certainly take it into consideration. It is great to know you enjoyed the food as well as the service provided by our concierge. We hope to have you once again on your next trip to Bogota.

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846 - 852 of 2,045 reviews

Reviewed 20 November 2013

Could not stay with family and decided this was the most convenient hotel to stay at in Bogota. Sometimes things work out for the best. This also happened to be the best place to stay in Bogota. No it is not the north end but a cab ride gets you there. More banking and insurance companies are moving to this area so things are quite busy during the day and very quite at night. My wife and I were able to get a day pass to BodyTech. Why are American gyms not like this? This is the hotel that others should learn from. Every employee knows what they are doing and goes out of their way to not only help but please you. Next time in Bogota maybe we just might not stay with family again.

  • Stayed: November 2013, travelled as a couple
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1  Thank Cozysdad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miguel_Belloni, Director General at JW Marriott Hotel Bogota, responded to this reviewResponded 22 November 2013

Dear guest,
First of all you must know that it is our pleasure making you feel right at home. We are glad things worked out for the best and you got the chance to enjoy the JW Marriott experience along with your wife. Its great that the location was also convenient for your visit and that the service provided was just the way you expected. We certainly hope to host you again on your next visit to Bogota and thank you for choosing the JW Marriott Bogota as your second choice right after family.

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Reviewed 19 November 2013 via mobile

The hotel is located in business area which is safe during the day but it is completely deserted at night. When it comes to hotel service they are making exceptional effort to make your stay pleasant. When it comes to food ... It was some times a matter of taste but 60% it wasn't just prepared properly, so good luck trying chef creations. Spa is clean, staff is very friendly overall it was very pleasant stay.

Stayed: November 2013, travelled with friends
Thank leramd30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miguel_Belloni, General Manager at JW Marriott Hotel Bogota, responded to this reviewResponded 20 November 2013

Dear guest,
Thank you for visiting the JW Marriott. We strive to make you feel more than welcome during your stay with us and this is why we thank you for your feedback regarding the preparations of our plates as this tells us how we can make your stay better than ever. We hope to have you back on your next visit to Bogota.

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Reviewed 13 November 2013

The hotel was as expected for the category. Spa service was remarkable, they have professional people to offer you a wonderful massage. La Mina restaurant has impeccable decoration and service. Steak was delicious!
Their breakfast menu is one of the best in town.
Eventhough the staff is friendly and well trained they forgot 2 details: they forgot to complete the turn down service in our room, we were 2 and they did it as if the room was occupied by 1 person.
The spa had no food service but still they offered me the choice of a cappuchino I was dreaming of...unfortunately the cappuchino never came.
THis are tiny details, but given the category of this hotel...this shouldn't happen.
Still I could go back.

  • Stayed: October 2013, travelled as a couple
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Thank Kandrasmart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miguel_Belloni, General Manager at JW Marriott Hotel Bogota, responded to this reviewResponded 14 November 2013

Dear guest,
Let me begin by thanking you for telling us about these minor mishaps as your feedback is what helps us close any gaps in our service to you. Please accept our apologies and we will look into the areas involved to follow up on the matter and make sure that everything will be spotless on your next visit. On the other hand, we are glad that you enjoyed your time at the spa and the quality of service, decoration and food La Mina Steak & Lobster offered you. We look forward to hosting you again and thank you for choosing the JW Marriott Bogota.

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Reviewed 12 November 2013

Stayed there for 1 night about a month ago.

First off, I was impressed by the friendly staff. Every single person that crosses your path will say hello and smile.

Then, I was upgraded to the Concierge floor, which has its own private dining room only for the guests staying on that floor.

Room was huge, well-appointed, spotless, and best of all, QUIET.

Breakfast was delicious and well assorted. Visited the spa in the morning and it was heaven.

I know it's pricey, but if you ever want to indulge in a peaceful, relaxing weekend, this is the right place.

  • Stayed: October 2013, travelled solo
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Thank Travel E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miguel_Belloni, General Manager at JW Marriott Hotel Bogota, responded to this reviewResponded 14 November 2013

Dear guest,
Thank you for your wonderful comments. We are glad you got to experience the friendliness and warmth of the Colombian people and that you enjoyed every bit of the services provided in the executive lounge and spa alike. Thank you for choosing the JW Marriott Bogota and we hope to have you on your future visit to Bogota.

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Reviewed 2 November 2013

Thank you to all JW Marriott staff in Bogota. I have spent in your hotel a week a month during the last five years and the time has come to recognize your service and to say I'm absolutely happy with the experience I've had staying with you. You make me feel as if I were at home. The Executive lounge is excellent and a great place to unwind after a busy day. The gym is also wonderful. I recommend your hotel to all businesspersons visiting Bogota!

  • Stayed: October 2013, travelled on business
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Thank GGrandolini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miguel_Belloni, Director General at JW Marriott Hotel Bogota, responded to this reviewResponded 5 November 2013

Dear guest,
It is so great to know you find exactly what you need for your business travels in Bogota. Thank you for your loyalty and please know that it is our pleasure to offer you the best experiences that make you feel right at home.
We hope to have you with us soon and thank you for your recommendations.

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Reviewed 30 October 2013

I was in Bogota on business and my stay here was wonderful. The staff went out of their way to be helpful. The room was well-appointed and remarkably quiet. There is a decent sized gym and a pool and spa. The pool is just a lap pool in the basement, but very well done. There is a great breakfast buffet with fresh fruit and juices. As someone from the US it was hard for me not to want to add my own milk to my coffee, but you cannot do that in Bogota. The hotel has a ready supply of taxis you can charge to your room which makes that biz travel expenditure accounting much easier as Bogota taxis do not take credit cards and do not give receipts! Truly a great place to stay.

Room Tip: Upper floors are nice.
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  • Stayed: October 2013, travelled on business
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Thank Meg M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miguel_Belloni, General Manager at JW Marriott Hotel Bogota, responded to this reviewResponded 31 October 2013

Dear guest, we are glad you had a smooth stay during your stay with us and that all we provide for you was suitable for your busy schedule. It is nice to know you enjoyed our health club and hope you might have had the chance to try one of the many massages we have for you. Thank you for your comment and we hope to host you again on your next trip to Bogota.

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Additional Information about JW Marriott Hotel Bogota

Address: Calle 73 8-60, Bogota 110221, Colombia
Region: Colombia > Bogota
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 268 Hotels in Bogota
Price Range: £126 - £357 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — JW Marriott Hotel Bogota 4.5*
Number of rooms: 264
Official Description (provided by the hotel):
JW Marriott Bogota Hotel is located at the heart of Bogota's financial and entertainment district. Our 5-star luxury hotel's location is ideal, close to corporate offices of major companies, the finest restaurants and bars of Zona G, Zona T, and 93rd St Park. Within our hotel, you will find an array of gastronomic and entertainment options. Get creative at The Market, a casual restaurant where you can choose from a variety of fresh ingredients to build you own pizzas, burgers, salads, and more. Indulge yourself at Tamarine, a chic restaurant that offers Asian fusion cuisine. Enjoy an authentic Japanese gastronomic experience at Nau Sushi Lounge, and try a variety of Sake based cocktails in a trendy and warm ambience. Relax and have fun at Circo, the spotlight where Bogota's upcoming music artists showcase their talents every night. Our hotel features a fully equipped fitness center, an indoor lap pool, an indoor Jacuzzi, a full service Spa with steam rooms, saunas, and six massage rooms. At the executive lounge on the 9th floor guests can have a complimentary breakfast, and in the evenings they can enjoy hors d'oeuvres and cocktails. All guest rooms at JW Marriott Bogota feature streaming speed Internet access, soundproof windows, and 300-thread count Egyptian cotton linen sheets to offer maximum comfort. Next time you visit Bogota on business or leisure, stay with us. ... more   less 
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