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“JW Marriott Bogota'”

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JW Marriott Hotel Bogota
Ranked #1 of 268 Hotels in Bogota
Reviewed 3 June 2014

Hotel staff was EXCELLENT. The room was very nice and comfortable. The outdoor bar/restaurant was terrific with the weather in Bogota'. Definitely would stay there again. Concierge was helpful with details of local shopping and restaurants. Location is accessible via a short cab ride to museums and other attractions.

  • Stayed: May 2014, travelled as a couple
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1  Thank MarkPurdue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ramon_E_Diago, General Manager at JW Marriott Hotel Bogota, responded to this reviewResponded 11 June 2014

Dear guest,
Thank you for choosing the JW Marriott for your visit to Bogota. We are glad you enjoyed the establishments of the hotel and that the service provided by our concierge was prompt and helpful. We hope to have you with us again very soon and thank you for taking the time to tell us and other travelers about your experience with us.

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Reviews (1,944)
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749 - 755 of 1,944 reviews

Reviewed 31 May 2014

Very good service at check in and check out at the club floor, at the consierge desk especially Jonathan did a very good job and gave us very good advice for our tours.
At the clubfloor the breakfast has a large variety of fruits and bread and if you want an omelet in stead of scrambled eggs, no problem at all and in minutes the omelete will be served.
Rooms are very good and if you want your in-room dining just ask roomservice, excelent quality if the food.
Thank you all for this exclent stay Jonathan, Leonardo, Nestor and the whole team they all did an excelent job.

Room Tip: All romos are very quiet
  • Stayed: May 2014, travelled with family
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Thank MGA2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ramon_E_Diago, General Manager at JW Marriott Hotel Bogota, responded to this reviewResponded 11 June 2014

Dear guest,
It is our pleasure to offer you a flawless visit during your stay with us. We are glad that you enjoyed the breakfast service at the concierge lounge and that your room was suitable for you. We will pass your regards on to our associates and thank you for taking the time to tell us about your experience with us.

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Reviewed 29 May 2014

I recently stayed at the JW Marriott in Bogota, Colombia. It was my second time there. The first time I stayed I left as soon as the conference was over and went elsewhere -- this time was worse. The JW is touted as the top of the Marriott chain -- well, not in Bogota. Twice a day, at a minimum, my key did not work and I had to go back down to the front desk and the elevators were VERY slow. The expensive buffet had bad service -- getting milk for my hot tea was an act of congress -- and it never happened. Further, it was extremely slow service. My toilet lid slid, the hangars were sparse and when more were requested it took over 24 hours. And three requests! DO NOT PAY THE PRICE THERE! The "regular Marriott" by the airport is a much better value and the service is better.

Room Tip: Try another Marriott!
  • Stayed: May 2014, travelled on business
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Thank Frances R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ramon_E_Diago, General Manager at JW Marriott Hotel Bogota, responded to this reviewResponded 30 May 2014

Dear guest,
Please accept our most sincere apologies for your experience. Know that we will check you comments point by point with our staff and take the necessary measures to correct these weaknesses. Thank you for telling us about all of this as is the only way we can know where we can better ourselves. We hope you will give us another opportunity to redeem ourselves and change the perception that you have.

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Reviewed 29 May 2014

First time in Bogota and this hotel made a good impression. Felt safe and staff were friendly and helpful. Comfortable rooms too. Can certainly recommend this hotel and would come back. Most stays with Marriott hotels have been pleasant though.

  • Stayed: June 2013, travelled on business
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Thank ScandiCouple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ramon_E_Diago, General Manager at JW Marriott Hotel Bogota, responded to this reviewResponded 30 May 2014

Dear Guest,
It is nice to know you chose us as your option for your first visit to Bogota. We are glad you felt safe during your stay with us and that your room was comfortable. Thank you for your recommendations and we hope to have you again soon.

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Reviewed 28 May 2014

I went for business and it was a great hotel! very nice and clean rooms. The concierge lounge is fantastic. The service is great. The hotel also has 2 restaurants we tried and they were both very good. In walking distance to a lot of restaurants as well. I would recommend it.

  • Stayed: April 2014, travelled on business
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1  Thank LanaCMiami
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ramon_E_Diago, General Manager at JW Marriott Hotel Bogota, responded to this reviewResponded 30 May 2014

Dear guest,
Thank you for choosing the JW Marriott on your business trip to Bogota. It is nice to know you enjoyed the concierge lounge as well as the service provided. Thank you for your recommendations and we hope to have you again soon.

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Reviewed 28 May 2014

We upgraded to the Club Level and it was a great decision. The 1 bedroom suite was as big as an apartment with great toiletries and well appointed furniture. Our suite even had a balcony.
The service throughout the hotel was excellent. The Club Lounge had a great breakfast and wonderful tapas in the afternoon. Do not skip out on any of the two.

The hotel is situated in the financial district, a great area with restaurants walking distance. We used the Hotels car and drivers for sightseeing and also for the ride back to the airport. This is very convenient as they can charge back to the room and also a must for safety.

Would definitely stay again, in my next visit to Bogota.

  • Stayed: May 2014, travelled as a couple
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Thank AnabRecomends
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ramon_E_Diago, General Manager at JW Marriott Hotel Bogota, responded to this reviewResponded 30 May 2014

Dear guest,
We are glad you chose to try out the experience at the Concierge Lounge and it is great you enjoyed it. It is great to know the service provided was convenient and prompt to fit all your needs, thank you for choosing us and we will certainly be expecting you on your next visit to Bogota.

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Reviewed 28 May 2014

The hotel is in a nice area,close to many places to dine. You can walk to lots of interesting places. Very nice facility! The rooms are very nice, executive lounge offers some fine food and drinks. The Staff could not be more friendly and helpful.

When in Bogota, stay here.

  • Stayed: April 2014, travelled on business
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Thank 808Dutch32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ramon_E_Diago, General Manager at JW Marriott Hotel Bogota, responded to this reviewResponded 30 May 2014

Dear guest,
It is great to know the location of the hotel was convenient to you as well as the establishments of the hotel. Thank you for choosing us and we hope to have the pleasure of hosting you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about JW Marriott Hotel Bogota

Address: Calle 73 8-60, Bogota 110221, Colombia
Region: Colombia > Bogota
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 268 Hotels in Bogota
Price Range: £123 - £353 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — JW Marriott Hotel Bogota 4.5*
Number of rooms: 264
Official Description (provided by the hotel):
JW Marriott Bogota Hotel is located at the heart of Bogota's financial and entertainment district. Our 5-star luxury hotel's location is ideal, close to corporate offices of major companies, the finest restaurants and bars of Zona G, Zona T, and 93rd St Park. Within our hotel, you will find an array of gastronomic and entertainment options. Get creative at The Market, a casual restaurant where you can choose from a variety of fresh ingredients to build you own pizzas, burgers, salads, and more. Indulge yourself at Tamarine, a chic restaurant that offers Asian fusion cuisine. Enjoy an authentic Japanese gastronomic experience at Nau Sushi Lounge, and try a variety of Sake based cocktails in a trendy and warm ambience. Relax and have fun at Circo, the spotlight where Bogota's upcoming music artists showcase their talents every night. Our hotel features a fully equipped fitness center, an indoor lap pool, an indoor Jacuzzi, a full service Spa with steam rooms, saunas, and six massage rooms. At the executive lounge on the 9th floor guests can have a complimentary breakfast, and in the evenings they can enjoy hors d'oeuvres and cocktails. All guest rooms at JW Marriott Bogota feature streaming speed Internet access, soundproof windows, and 300-thread count Egyptian cotton linen sheets to offer maximum comfort. Next time you visit Bogota on business or leisure, stay with us. ... more   less 
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