We arrived at the hotel on Mar 8 in the evening. A young girl (not older than 18) greeted us and showed us to our room. The next morning we had a scarce breakfast which consisted of 2 pieces of white bread and scrambled eggs. The coffee was instant and terrible. We were served juice as well. We left for a day of sightseeing and returned back to our hotel to discover unmade beds, dirty towels and a dirty bathroom. The location of this hotel is in a quiet neighborhood and very far away from any restaurant or popular activities. We had to take a 15-20 minute cab ride to see or eat anything. There was never any adult on the premises. Two young girls under the age of 18 and a young man under the age of 18 were the persons responsible for our stay. We asked for a wake up call on the 10th at 5:30 am and did not receive one. We asked if they could possibly make us some sandwiches in lieu of breakfast because we were leaving early on the 10th and they said it was not possible. I complained to the to the the manager and he offered us a free night stay in the future. I would never return to this hotel. Seeing that this hotel is ranked #1 in Bogotá makes us wonder about Trip Adviser and makes us skeptical of using Trip Adviser as a guide for future guidance.
- Official Description (provided by the hotel):
- Casanovas Hotel Boutique respects the concept of a true boutique hotel with elegant spaces. The hotel has 8 rooms with different styles to provide our guests with the type of service they deserve and expect. Our privileged location at the geographical and cultural centre of the city makes us an ideal option for every type of guest either business, tourism or pleasure. Our hotel is located only 15 min by car from "el Dorado" international airport and no far than 20 mins by walking from the most important sites of the city such as The gold museum, The historical centre of La Candelaria, The Monserrate mountain, The gastronomical district of La Macarena, The international fair and event centre "CORFERIAS" and the National University. Casanovas is located in the historical and peaceful neighbourhood of Teusaquillo which means that our guests can either walk or bike through its parks and streets that usually end in fascinating bookstores, cafes, theatres and art workshops placed in beautiful English-style houses, where most artists choose to live. ... more less
- Reservation Options:
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