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“nice place”
4 of 5 bubbles Review of Jazz Apartments

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Jazz Apartments
Ranked #71 of 268 Hotels in Bogota
Certificate of Excellence
GreenLeadersBronze level
Tuusula, Finland
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“nice place”
4 of 5 bubbles Reviewed 5 February 2014

Stayed there last month in two rooms with my family.
The location was quite good, because the neighbourhood was very peaceful ans felt safe concerning we were in Bogota..Staff was very friendly, private car instead of taxi was arranged any time needed by the hotel..Breakfast fine, but dinner not so special.
Rooms were big, including a small kitchen.
Also Included was a balcony, but it was too small

  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bonizegna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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164 reviews from our community

Traveller rating
    104
    39
    8
    4
    9
See reviews for
34
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (11)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Rio das Ostras, RJ
1 review
5 of 5 bubbles Reviewed 14 January 2014

My family and I had a great time at Bogotá thanks in great part to Jazz Apartments. The staff is friendly and helpful, the breakfast is well served, the food is spectacular. Also, the view of the park is really breathtaking. We'd love to return to Bogotá soon, and when we do we will absolutely stay at Jazz Apartments again.

Room Tip: Take the Aretha Franklin room, basically because Aretha is awesome.
See more room tips
  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Victor D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 8 January 2014 via mobile

Nothing else needs to be said, this property is poorly managed and their reservation "system" works on a pad of paper and pencil. After reading the comments here I felt sickened to read how others got screwed like I did. They will tell you anything but cannot back it up. Show up at your own peril who knows where they will try to put you! Folks stay at a more reputable hotel as there are plenty in the same area in N Bogota who actually have computers, modern reservation systems and do what they say! ie honor their word!

Stayed October 2013, travelled solo
Helpful?
1 Thank M S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JAZZAPARTMENTS, Gerente at Jazz Apartments, responded to this review, 15 January 2014
Google Translation
Estimado Huesped

Agracemos sus comentarios ya que esto nos ayudara a mejorar la calidad de nuestro hotel; no entendemos el motivo de su queja en realidad nuestro hotel cuenta con un sistema de reservas optimo para satisfacer las necesidades de todos nuestro clientes.

Por ultimo le pedimos disculpas por no haber superado sus expectativas en su estadia, muy extrañados porque siempre nos hemos caracterizado por ser un hotel con altos estandares de calidad.

Cordialmente;

Mayerly Briceño
Gerente Jazz Apartments
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Orlando, Florida
1 review
5 of 5 bubbles Reviewed 31 December 2013

I never understand why one or more people brag about how good time they had, and how good the hotel/place were they stayed was.

Then right next, is another person, who has nothing good to say about it.. Is always that way,
I have yet to find the experieince on any one, on one hotel, that every one will agreed, was a perfect place..

It will never happen

Stayed September 2013, travelled solo
Helpful?
Thank harpo210
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sao Paulo, SP
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 27 December 2013 via mobile

great location in a safe area, surrounded with nice pubs and reataurants. Even so it is quiet.

The hotel seems to be very new, huge room, good furniture, beds, linen, even a small kitchen!

There is no gym or sauna, but for the price we have paid was no problem at all.
Friendly staff.

Helpful?
Thank Bernardo M
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Burnaby
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
1 of 5 bubbles Reviewed 12 October 2013

Location was very important to us so after much research chose to book the Jazz Apartments for our anniversary weekend in Bogota based on the great reviews and location. On our way to the airport I received an email from Javier at Jazz Apartments claiming there was a problem with our room so we would be moved to their sister hotel (Artes Suites 104) but not to worry as the pre-arranged airport pick-up would still be honoured and as well we would be comp'd a ride to Andres that night. Upon arrival dazed and exhausted their was no one to pick us up, we waited and waited. We finally ended up taking a taxi to the Jazz as we had no idea where their sister hotel was ($35 cab ride). When we arrived they said they had no room for us, never really explained why. We told them our arranged pick up never came, they could not care less and ignored us. We sent an email to the manager Javier about this, and he never responded, odd bc before we arrived and paid he responded promptly. The sister hotel was in a very poor location and not where we wanted to be. We constantly had to take their drivers to the locations we thought were close by. We were charged different prices by all of them to go to the same location. Things like asking for a map were never honored. WE never did get our ride to Andres. The room was nice, the staff was okay, but we were soured. Would not recommend, the manager does not care, and they seem to bait and switch their customers and make false promises. It appears from the last reviews this hotel is going downhill fast. I would not recommend.
I

Stayed September 2013, travelled as a couple
Helpful?
2 Thank somoney3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JAZZAPARTMENTS, Gerente at Jazz Apartments, responded to this review, 15 January 2014
Google Translation
Apreciado Sr. Someney

Gracias por el tiempo que se tomo para escribir sobre nosotros.

Antes que nada le presento mis mas sinceras disculpas por las molestias que causamos en su fecha especial de aniversario y su viaje a Bogota; hemos revisado nuestros procedimientos para ser mas precisos y evitar estas situaciones. En cuanto a lo sucedido no podria cambiar las cosas, pero nos gustaria tener la oportunidad de tenerlo hospedado con nosotros para que usted pueda comprobar el servicio y la hospitalidad que nuestro hotel brinda.

Cordialmente;

Mayerly Briceño
Gerente
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Geneva, Switzerland
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 6 October 2013 via mobile

We spent 4 days in August at jazz apartments in the Ray Charles room which had 2 big double beds and a kitchenette with a separate bathroom and a balcony overlooking the park Virrey park. The room was clean and comfortable. The hotel staff were very friendly and we pre-booked a taxi with the hotel to pick us up at the airport. The breakfast is delicious with lots of choice and delicious range of fruit juices. The location is excellent with great restaurants and shops nearby. A great place to stay for business or pleasure!

Stayed August 2013
Helpful?
Thank Maya M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Jazz Apartments

Property: Jazz Apartments
Address: Calle 87 15-35, Bogota, Colombia
Phone Number:
Region: Colombia > Bogota
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #71 of 268 Hotels in Bogota
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Jazz Apartments 3.5*
Number of rooms: 26
Official Description (provided by the hotel):
We are a theme hotel inspired by leading jazz musicians, with spacious suites ideal for long stays twenty and family trips. We guarantee an excellent stay, through our personalized service in a quiet and warm atmosphere. Located opposite the beautiful park El Virrey, our guests find a space to enjoy the outdoors and sports activities. Just 10 minutes walk, in the Zona T and Parque 93, are the best restaurants and shopping downtown Bogota. ... more   less 
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