The staff is absolutely dreadful. The place is the worst in terms of service. check in's take FOREVER, the SHUTTLE runs every hour at best- The hotel may be new, and nice. but that only goes so far when the staff is HORRIBLE. NEGATIVE SPG recognition, Not ZERO.. NEGATIVE- as I have been fighting endlessly with the GM of the hotel over getting my points credited and she refuses, no upgrade. NOTHING- as a platinum member with Starwood I would rather sleep in the street then frequent this hotel again. I have never been treated with such disrespect, and I will go out of my way to make sure that no one I know stays here.
Do yourself a favor, go elsewhere.
- Official Description (provided by the hotel):
- An easy breezy adventure awaits in the Athens of South America! Aloft Bogota Airport is just steps from of El Dorado International Airport in the ultra modern Connecta Business Ecosystem. Meet & mingle with friends at our Bogota, Columbia hotel's w xyz(SM) bar, and grab a sweet, savory, or healthy snack from re:fuel by Aloft(SM), our 24/7 pantry. Play in our re:mix(SM) lounge as well. You can stay connected through it all with complimentary hotel-wide wired and wireless Internet access! ... more less
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