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Sofitel Bogota Victoria Regia
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Reviews (1,063)
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788
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9
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All reviewszona rosagreat hotelrestaurants and shoppingconcierge stafft zonewalking distancefitness roomclub colombiaandino mallgreat bedroom servicethe general managergreat areawell located hotelexcellent locationspent nightsjunior suite
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379 - 384 of 1,063 reviews
Reviewed 24 January 2014

Hotel lies smack in the middle of the zona rosa where there are plenty of good eating options. It has well designed rooms with huge walk-in showers. Fruit with breakfast was outstanding; the best dragonfruit (pitahaya) I have ever tasted.

Stayed: December 2013, travelled as a couple
1  Thank MartinS_Bham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SOFITELBOGOTA, General Manager at Sofitel Bogota Victoria Regia, responded to this reviewResponded 29 January 2014

Dear Mr. Bham,

It is a real pleasure to know that you could enjoy the quiet area in one of the most exclusives places in Bogotá, near to shopping malls, restaurants and entertainment options.

I hope to see you again to keep showing you all the fruit diversity that we have in Colombia and in Bogotá.

Best regards,

Paul Barthe
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 January 2014

I had the pleasure to stay during a business trip in the Sofitel of Bogotá to present a customer experience project in our company. I have to say that Sofitel gave of an impression of how it should be, I was amazed. They truly care about their customers!

The meetings rooms are perfect, the rooms very cosy and spacious, the food was always very good (negative point: I will have to work hard to get rid of those additional kilos). I tried the fitness room and it was ok (this is the only point where I see room for improvement - maybe add some new spinning mashines). I did not see a spa or a pool (a sauna would be good).

Every single employee was focused on reading our wished from our eyes and they really overachieved. I really hope to be able to come back here once.

Thank you all for the great experience.

  • Stayed: January 2014, travelled on business
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Thank Ebneterc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SOFITELBOGOTA, General Manager at Sofitel Bogota Victoria Regia, responded to this reviewResponded 29 January 2014

Dear Mr. Ebneter,

Please know that it is our biggest pleasure to find out that a “customer experience expert” give us a comment like “Sofitel gave of an impression of how it should be”. As a manager I have to mention the importance of giving the best experience to our guests, and it is an honor that you felt “amazed” of your stay with us.

We are more than glad to assist you in your business trip with perfect meeting rooms, spacious rooms and our unforgettable food.

The Sofitel team is waiting for you again, hopefully soon; to had you here was a real pleasure.

Best regards,

Paul Barthe
General Manager

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Reviewed 15 January 2014

My first back in Bogotá in many years. This hotel is a jewel in a great location. The service is five star throughout the place. It has a decent gym although the elliptical was not working properly. It was easy to walk to restaurants and shopping.

  • Stayed: January 2014, travelled as a couple
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2  Thank Lyle K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SOFITELBOGOTA, Manager at Sofitel Bogota Victoria Regia, responded to this reviewResponded 20 January 2014

Dear Mr. Lyle

I am very pleased to know that after a few years without coming to Bogota, we could provide you with a “five star” service experience. I hope to see you again, hopefully soon.

Best regards,

Paul Barthe
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 January 2014 via mobile

Everything at this hotel is excellent. Service was consistently absolutely wonderful from all staff, location is perfect, room was very nice, bar was good, gym was great. You can stop looking for a hotel in Bogota and just stay here.

We loved that you could easily organise safe taxis with the hotel, even guys who would wait around for you while you saw the sights, and then charge them back to your room at the end, and not get charged the earth.

We loved that there are so many restaurants on the street of the hotel that you can just eat there and walk 50m back to the hotel when done, plus lots of shopping nearby too.

We loved the room service breakfast every morning, again very reasonably priced.

Our friends stayed at the nearby B.O.G. Hotel which they loved. It is a funkier property, but on our visits there we never felt the same warmth from the staff as at the Sofitel. They were excellent. Incidentally you should have a drink at the bar on top of the BOG hotel while in town.

For all the above reasons, the Sofitel gets a rare 5/5.

Stayed: December 2013, travelled as a couple
Thank jirrupin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SOFITELBOGOTA, Manager at Sofitel Bogota Victoria Regia, responded to this reviewResponded 20 January 2014

Dear Guest,

We are thrilled with your comments about our hotel: "You can stop looking for a hotel in Bogota and just stay here."

We do everything to ensure safety and assist our guests in organizing an interesting schedule of activities during their stay, so it is very gratifying to know that we could exceed your needs.

Additionally, our Chief Concierge, Yanelis Cepulveda, is always ready to provide information about restaurants, shopping and other activities that you can enjoy in the area, transport schedule or reservations at the desired location.

All the staff is very pleased to know that our efforts to make your stay a “magnifique” experience were of your total satisfaction and for this reason we are all waiting for you to come back to the hotel. Please do not hesitate to contact our Guest Relation, Diana Ortiz, who will gladly help you for anything you may need.

Thank you for staying with us, It means a lot to know you had a experience "5/5" and that you enjoyed every aspect of your stay at Sofitel Bogotá Victoria Regia.

Best regards,
Paul Barthe
General Manager

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Reviewed 1 January 2014

The Victoria Regia is located in the center of the T zone. Verey convenient to walk to restaurants, movies, shops, attractions, etc. The rooms are very clean and well kept.
Prices are fair. We ate several meals at the hotel, because of the year end holidays,
and they where all good.

  • Stayed: December 2013, travelled with family
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1  Thank Enrique D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SOFITELBOGOTA, General Manager at Sofitel Bogota Victoria Regia, responded to this reviewResponded 2 January 2014

Dear Mr. Enrique,

We are pleased to hear that you enjoyed our hotel and its surroundings.

Our entire team is attentive to your next visit, and our chief concierge will be waiting to continue accompanying you with information about restaurants, shops and attractions of the exclusive area in which we are located.

Best regards,

Paul Barthe
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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