I've stayed at the Bogota Sheraton every month for about 8 years. It has made some positive changes in the last several years and remains a competitive option geared to the business traveler while new (and more expensive) hotels such as the Marriott and Holiday Inn have sprung up around it.
The staff is friendly and attentive and I've rarely had any issues resolving complaints. Porters are knowledgeable and friendly as well. Rooms are clean most have some form of remodeling, though certain rooms have old furniture or older carpets, but for the most part the rooms are fine. They tried to save money on remodeling, so you'll find the "new" showers awkward with the handle on the opposite side of the showerhead and the showerheads are old. But the floors and walls are tile and tastefully decorated. There aren't many frills here but you'll find the standard amenities - dryer, iron, soap, shampoo, and usually a free bottle of water.
The club level has a nice breakfast, and afternoon snacks which aren't good, tv and sitting area. That's it for the club - it's not a place I care to spend any time.
The spa and gym are spacious and also remodeled extensively in the last 5 years. Nice pool, sauna, showers, changing rooms and cardio equipment. The free weights are an afterthought however, and the one universal machine is old and takes up over half the free weight area.
Breakfast is pretty nice with fresh fruits, juices, made to order eggs, breads etc. The food quality ends there, however. It isn't horrible, but it's not good either and this isn't just my opinion, I have over 20 colleagues who stay here who all say the same thing. They've added items to the menu several years ago which helped, but it is still just not very good. Meat is often freezer burned or tastes old. Bread is boring, stale, and or dry. Vegetables are hit or miss. Basically, other than breakfast, you'll want to go elsewhere for food.
The last pitfall of this place is the bar. The bartenders are nice and the bar itself is fine, with a large screen t.v. But it's pretty boring and it's rarely open. There is nothing to make it fun or interesting and no reason to want to meet there or stay for any length of time. Best to go to another hotel or bar for drinks. It's a shame too.
Also, if you want any privacy remember to put out the do not disturb sign. Otherwise, you will receive no less than 5 visits a day. One to check that your room is ok, cleaning, mini-bar, evening "treat" etc.
So bottom line is that for the business traveler who is either loyal to Starwood or wants to stay in that area without the highest price of the Marriott, but still wants a nice room, good service, and the occasional workout or swim, the Sheraton is a good bet. It's close to the airport and there is plenty to do and eat within walking distance of the hotel. If, however, you want luxury, romance, and/or top end amenities, you best look elsewhere.
- Official Description (provided by the hotel):
- Located in the new business center of Bogota at international airport. ... more less
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- Also Known As:
- Sheraton Bogota Hotel Bogota
- Four Points Bogota
- Bogota Four Points
- Bogota Sheraton