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“Good if nothing goes wrong” 3 of 5 bubbles
Review of Four Seasons Hotel Bogota

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Four Seasons Hotel Bogota
Ranked #58 of 267 Hotels in Bogota
conosur24
2 reviews
“Good if nothing goes wrong”
3 of 5 bubbles Reviewed 21 February 2013

PROS:
This hotel is very nice, modern and well located. The service is personalized and the stuff (front desk, cleaning and door men) really go beyond when you ask them for simple things like washing baby bottles or getting a private car to take you around town or site seeing...

CONS:
The rooms facing the street don't have soundproof windows. We arrived with a 15-month-old baby at 12:00am hoping to sleep well after a long flight. Well it was Saturday and the hotel is so close to where the bars and clubs are that we could hear the nightclub's music and people having fun..I was surprised that they located us with a baby in that room. The rooms in the back are much quieter. Once they moved us everything was ok. However, I was upset that we paid premium and we weren't treated by management as a 5 start hotel will treat clients when they screw up. We expected free breakfast for one day for a very bad night of sleep. Management didn't care. The hotel was pretty empty and from the beginning they located us in the noisiest room. If they were to change the management protocol related to customer service then it would be a great hotel..If you run into issues don't expect the international quality service you are paying for... If you want this location, which is great, consider staying at the Sofitel. Located in the same block

Room Tip: Ask for the back rooms..
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  • Stayed December 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank conosur24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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205 reviews from our community

Traveller rating
    144
    41
    10
    7
    3
See reviews for
21
48
14
93
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (40)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Summit, New Jersey
Level Contributor
62 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 bubbles Reviewed 11 February 2013

The Charleston Casa Medina Hotel is centrally located between the oldest downtown district of Bogota and the new modern uptown business district. This hotel spells "First Class". The rooms are impeccable. As suggested, we requested (and received) a room toward the rear of the hotel. Room 415 had a king bed, large bathroom with a walk-in shower (no tub). Beautiful white terry robes (wished I had purchased one). Full mini bar. There was an ashtray with matches in the room but there was no smell of tobacco smoke. It was clean. The service in this hotel is superior, full stop. The breakfast was excellent. Yes yes yes, the COFFEE !! WOW.

If you speak Spanish, great, if you don't, no worries, everyone in the hotel spoke enough English to understand your needs. Be careful, if you ask the front desk to arrange a taxi, be sure to tell them that you will need assistance to communicate your destination address to the driver; the doorman will this for you too, but don't assume that the front desk did.

Room Tip: Monday to Friday breakfast is in the front dinning room. If you just want to have (free) coffee and...
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  • Stayed February 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank shexbends
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 29 January 2013

Staff at hotel are very friendly and will respond to requests. Great neighborhood with many different restaurants. Design in hotel is both attractive and extremely functional They have thought of everything.

  • Stayed January 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Xavier G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 26 January 2013

Just stayed at the Charleston Hotel in Bogota, the hotel has a great location, the rooms are huge and modern, and the service is excellent.

Just the gym and the elevator could use an upgrade, but everything else was flawless.

  • Stayed January 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Maneballes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco, CA
Level Contributor
147 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 bubbles Reviewed 25 January 2013

Great neighborhood and the central Market (cevicheria) is outstanding...the gym is nothing much - they have a woman that come sin to do massage - maria - recommended. Room are large and roomy - good business atmosphere- the place is spotless. I would stay again.

  • Stayed January 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank kiwi400
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
77 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed 23 January 2013

A very nice hotel with good sized rooms (ok, I had a small suite) and very nice bathrooms. The shower did take a little long to heat up but the temperature in teh rooms were great and the space was very good as well
Staff were friendly and helpful. Breakfast was very good and there were always taxis avaialble.
Great restaurants next door - great place to stay to investigate these.

  • Stayed January 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Charlie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Key Biscayne, Florida
2 reviews
5 of 5 bubbles Reviewed 30 November 2012

Rooms, service, food are the best. Location is excelent. I have been customer of this hotel for 15 years and I can guaranty is the best service you can have. Only suggestion: change the comforters, they are heavyweight!!

  • Stayed November 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank fmunera
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Four Seasons Hotel Bogota

Property: Four Seasons Hotel Bogota
Address: Carrera 13, 85 - 46, Bogota, Colombia
Phone Number:
Region: Colombia > Bogota > Chapinero
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Suites
Hotel Style:
#21 Romantic Hotel in Bogota
#31 Luxury Hotel in Bogota
#42 Business Hotel in Bogota
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Four Seasons Hotel Bogota 5*
Number of rooms: 64
Official Description (provided by the hotel):
Hotel Charleston Bogota is currently closed for renovation to re-emerge as Four Seasons Hotel Bogota. In every way, the transformation will provide guests with the city's most exceptional hotel experiences. ... more   less 
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Also Known As:
Charleston Hotel Bogota

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