My wife and I stayed here on two occasions at the end of November, initially for three nights and then a week later for another two nights. This is the first hotel “Economic Traveller” has given an “Excellent” status. Why, because the management and staff of the hotel provide what we all want, “Excellent Service”.
This is a relatively small sized, reasonably priced hotel which is located in an upmarket area of Bogota, close to many good quality shops, restaurants and bars.
As the hotel is in a built up area you do not have much of view from the rooms, but they are all large self contained suites with lounge area, en suite and kitchen facilities.
The rooms are on 6 floors serviced by a lift and a distinctive spiral staircase, the largest rooms being 01 and 02 on each floor. (ie 301 or 402 etc.) There is an underground secure car park one floor down from the reception area.
We had several meals in the restaurant area, including breakfast and dinner and found the food and service to be very good. Wifi is available free throughout the hotel and there is a business centre on the ground floor.
But without doubt the level of care and service offered to guests was outstanding. One example occurred when we asked for a taxi to be ordered for us to spend an afternoon visiting parts of the original Bogota city. Because the hotel could not find an English speaking driver, the manager, at no cost to ourselves, arranged for one of his staff who does speak English to accompany us to avoid any security issues. Well done Casa Real. Do we recommend? What do you think!
- Official Description (provided by the hotel):
- Casa Real is renowned for its warm and friendly service. Our guests also love our priviledged location. One block away from Park 93, Casa Real is in the heart of the city's business and entertainment district. ... more less
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