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All reviews juan carlos small church beautiful hotel mall across the street busy city wedding night colombian dishes main restaurant breakfast buffet is recommend this hotel to anyone safe hotel following morning the hotel manager visiting bogota room service northern part junior suite
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Reviewed 12 January 2019

Our friends recommended the hotel and it was a wonderful place to spend four days. Well located with large rooms and great services. Staff are nice and always helpful. The mall across the street is an easy walk for groceries and other items.

Date of stay: December 2018
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank Climber25852156468
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hoteles_Estelar, General Manager at Hotel Estelar La Fontana, responded to this reviewResponded 5 weeks ago

Dear guest,

Thank you for your stay with us and take the time to comment on it. We are pleased to know that you felt at home during your stay at the Estelar La Fontana Hotel.

For the hotel team is essential to provide the best service to our guests.

We hope to have you back at our hotel.

Cordially,

Juan Carlos Valencia
General Manager
Hotel ESTELAR la Fontana

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 January 2019 via mobile

The hotel in general is very good but what made it stand out is the service that they provide for the guests. In our case we had a late flight and they let us check out much later just to accommodate to our needs. They are always attentive to help and will do anything to help in any way possible. Would recommend for family and business.

Date of stay: January 2019
Trip type: Travelled with family
Thank Juan T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hoteles_Estelar, General Manager at Hotel Estelar La Fontana, responded to this reviewResponded 4 January 2019

Dear Juan,
,
Thank you for your stay with us and take the time to comment on it. We are pleased to know that you felt at home during your stay at the Estelar La Fontana Hotel.

For the hotel team is essential to provide the best service to our guests.

We hope to have you back at our hotel.

Cordially,

Juan Carlos Valencia
General Manager
Hotel ESTELAR la Fontana

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 January 2019

The hotel is located far from the financial area, however it is perfect for business meetings because it has many meetings rooms and it is practical and comfortable enough. Also is just crossing the street from Unicentro shopping mall. The service is good and the food is also good, however the hotel in general looks a little bid old. The rooms has been refurbished, so they are comfortable and practical. It is a good option if you are looking for staying at the far North of the city.

Date of stay: December 2018
  • Trip type: Travelled on business
    • Location
    • Cleanliness
    • Service
Thank Manuel M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hoteles_Estelar, General Manager at Hotel Estelar La Fontana, responded to this reviewResponded 4 January 2019

Dear Manuel,

Thank you for your stay with us and take the time to comment on it. We are pleased to know that you felt at home during your stay at the Estelar La Fontana Hotel.

Personally I will review the mentioned negative aspects to correct them and take the pertinent measures.

For the hotel team is essential to provide the best service to our guests.

We hope to have you back at our hotel.

Cordially,

Juan Carlos Valencia
General Manager
Hotel ESTELAR la Fontana

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 January 2019

We had a great time at Hotel La Fontana! That was quite an outstanding vacation. The manager Juan Carlos Valencia, an expert hospitality professional ensured every single detail was perfect during our stay. Hotel La Fontana has been our home when visiting Bogota for more than twenty years and we would not stay in other hotel ever. This hotel and their staff are really unique and special. What a great way to spend the holiday season.Thanks again! Sincerely,

Room tip: Suite Two Roons
Date of stay: December 2018
Trip type: Travelled with family
Review collected in partnership with this hotel
1  Thank MyAyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hoteles_Estelar, General Manager at Hotel Estelar La Fontana, responded to this reviewResponded 2 January 2019

Dear guest,

Thank you for your stay with us and take the time to comment on it. We are pleased to know that you felt at home during your stay at the Estelar La Fontana Hotel.

For the hotel team is essential to provide the best service to our guests.

We hope to have you back at our hotel.

Cordially,

Juan Carlos Valencia
General Manager
Hotel ESTELAR la Fontana

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 December 2018

My family told me this was (or used to be) one of the fanciest hotels in Bogota. I was confused though, since it cost less than half of other options I usually stay in (e.g. I am a very loyal fan of the W & St. Regis Hotel chains, and this place cost less than half of that?)

If you are used to 5 stars in Bogota, maybe this place is good, but if you are used to 5 stars on a more international level, you will be disappointed.

You get what you pay for, I guess!

We are (former) SPG Gold travelers (when SPG was its own thing) and we do not recommend this hotel. I would equate it to more of a 3-star property. Hence why I'm giving it three "circles" here.

Date of stay: December 2018
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Journey59531
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hoteles_Estelar, General Manager at Hotel Estelar La Fontana, responded to this reviewResponded 27 December 2018

Dear guest,

Thank you for your stay with us and take the time to comment on it. We are pleased to know that you felt at home during your stay at the Estelar La Fontana Hotel.

For the hotel team is essential to provide the best service to our guests.

We hope to have you back at our hotel.

Cordially,

Juan Carlos Valencia
General Manager
Hotel ESTELAR la Fontana

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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