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All reviews rooftop bar cool hotel great design xl room apache bar free mini bar downstairs restaurant design hotel floor to ceiling windows cool vibe small room top floor amazing hotel great shower breakfast buffet great area bars and restaurants
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Reviewed 7 January 2019 via mobile

I visit Colombia often and this is one of my favorite hotels. I’ve had some bad experiences at other hotels in Colombia during the last 3 years and I’ve come to realize this as my home away from home. I have stayed here almost 20 times and I recently used points to stay at another hotel. I had such an unhappy experience that I will never stay anywhere else other than the click clack. One of the best trendy brunches in bogota. Amazing rooftop bar.

Date of stay: November 2018
Trip type: Travelled as a couple
Thank Scott C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Click Clack H, Service and Guest Relations Analyst at The Click Clack Hotel, responded to this reviewResponded 8 January 2019

Hello Scott.
Thank you for taking the time to share your comments and rate us with 5 stars!
You can’t imagine how incredible is to read your review: We love to read you consider us as your home away from home!
We know you are a super regular guest and we’re thrilled to have you back every time: Thank you for being such an amazing guest!

Please allow us to have you back anytime soon, so we can provide the better experiences we can!
Have a wonderful day!

Carolina Pérez Galvis
Service and Guest Relations Analyst
The Click Clack Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 January 2019

Fantastic location with plenty of good quality restaurants and eateries nearby.Great hotel with very friendly and helpful staff, The rooms are super and very modern, breakfast was excellent as was the Roof top restaurant.All very clean and very comfortable.We got cabs in and out of the city centre and these were plentiful and cheap.Would highly recommend.

Date of stay: November 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank sedwards552016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Click Clack H, Service and Guest Relations Analyst at The Click Clack Hotel, responded to this reviewResponded 8 January 2019

Hello Susan.
Thank you for taking the time to share your comments and rate us with 5 stars!
We’re thrilled you liked our location and got to enjoy the restaurants and bars around: Indeed we’re nestled in a hotspot of the city.
It’s very encouraging to find great comments about our staff and service: Every day we try to keep our quality up!
We’re glad you enjoyed your room, our breakfast and rooftop bar Apache: Those things are definitely something to remember.

Please allow us to have you back anytime soon, so we can spoil you a little bit more!
Have a wonderful day!

Carolina Pérez Galvis
Service and Guest Relations Analyst
The Click Clack Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 January 2019

We had a nice stay at the Click Clack. The breakfast buffet with separate eggs order which is included, was very nice, although the coffee can be improved. The rooms and hotel decor is very modernistic and well designed. Note that room size for a standard twin room is rather small and the shower is semi look through so can be awkward if you are not travelling as a couple.

The minibar is included but I would recommend the hotel to review the snacks in this mini bar - they went for organic / gluten free type snacks which is probably more healthy but doesn't taste very nice. Also at check-in we weren't told of the WiFi password or that there is a rooftop bar available!! Gutted to have missed visiting the rooftop bar as I have only just now read nice reviews about it..

Date of stay: December 2018
  • Trip type: Travelled with friends
    • Value
    • Sleep Quality
    • Service
1  Thank skyeclayton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Click Clack H, Service and Guest Relations Analyst at The Click Clack Hotel, responded to this reviewResponded 2 January 2019

Hello!
Thank you for taking the time to share your comments with us!
We’re thrilled you appreciated our modern concept: We’re a design hotel, so style and aesthetics are pretty relevant for us.
Our breakfast is definitely something to remember, although we’re sorry your coffee wasn’t the best. We will share your comments immediately with the involved area in order to improve our guest experiences.
We’re sorry for the check in inconvenience your mention: We will talk to our team and involved area so this never happened again.

Please allow us to have you back anytime soon.
Have a wonderful day!

Carolina Pérez Galvis
Service and Guest Relations Analyst
The Click Clack Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 December 2018

I was turned away from the restaurant on New Years Eve. The bar was empty, but they refused to serve me at the bar. No other restaurants are open in the area. I do like the hotel. The staff are friendly. The neighborhood is great. Yet if they want guests to return they need to learn how to accommodate them. If they do better in this area I would give them 5 stars easy.

Date of stay: December 2018
  • Trip type: Travelled solo
    • Value
    • Sleep Quality
    • Service
1  Thank Brian A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Click Clack H, Service and Guest Relations Analyst at The Click Clack Hotel, responded to this reviewResponded 16 January 2019

Hello Brian.
Thank you for taking the time to share your comments with us!
We’re glad you liked our location and you consider our staff friendly: It’s very encouraging to find great comments about our staff and service, every day we try to keep our quality up!
We’re truly sorry for the inconvenience you had on New Year’s Eve: Our priority is making our guests feel happy and comfortable, so it’s totally unacceptable you had to experience that.
You’re totally right and we’ve already talked to our team and involved areas, in order to prevent this from happening again and provide the best experiences we can.

We hope you can give us a second chance and come back, so we can try to compensate our faults with the best service we can.
Have a wonderful day!

Carolina Pérez Galvis
Service and Guest Relations Analyst
The Click Clack Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 December 2018

This place was really nice, very modern and trendy. The rooftop bar was also very cool with nice and great views of the city. The bar also has great gin and tonics. The staff was really helpful. The breakfast buffet, which was included with our rate was also very good, with a lot of local goods, while the lounge music is playing. I loved this hotel.

Date of stay: April 2018
  • Trip type: Travelled with friends
    • Location
    • Cleanliness
    • Service
1  Thank Natalia D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Click Clack H, Service and Guest Relations Analyst at The Click Clack Hotel, responded to this reviewResponded 28 December 2018

Hello Natalia.
Thank you for taking the time to share your comments and rate us with 5 stars!
We love to read your review and know you consider us modern and trendy: We’re a design hotel, so style, aesthetics and great guest services are pretty relevant for us!
Our rooftop bar and Boticario bar are definitely something to remember, we’re glad you got to enjoy them.
It’s very encouraging to find great comments about our staff and service: Every day we try to keep our quality up!

Please allow us to have you back anytime soon.
Have a wonderful day!

Carolina Pérez Galvis
Service and Guest Relations Analyst
The Click Clack Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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