We decided to try out this hotel for our last 2 nights in French Guiana (having stayed at the very expensive Ker on our first 2 nights) and we were not disappointed by the Novotel at all. There is only 1 fault (mentioned by other reviewers) and that is that the rooms have a musty odour that I think is caused by the lack of airing of the room and constantly running the air conditioning. They evidently know of this problem since the room has an automatic air fresher that squirts every few minutes. We left the balcony door open as much as we could and the air con off and it did help (or we got used to the smell!!). We booked direct on Novotel website.
I requested a quiet room and was given 119 which is beside the lobby, I didn't need to go into the room to know that it wound not be quiet and they knew too so gave us 333 which faces the entrance so was not silent but I was grateful not to be beside the lobby.
The room was a good size, comfortable, clean, the bathroom had lots of space to our things, the balcony had table and chairs which was nice. Breakfast was plentiful and had nespresso coffee. Free WiFi was good. All communal areas are very nice and stylish showing some thought went into it. It has a resort feel to it. Pool nice and location by beach nice for a walk. We had a snack in the restaurant although a little expensive was good quality and staff efficient. Staff at front desk that speak English are friendly, the ones that don't are rude and just say i don't speak English and refuse to even try to understand the bit of French that you might be trying to speak. There is a gym, my husband told me 2 of the machines did not work, we let them know when we left so hope they fix them. They let us keep our room until 2 since we had a late flight. You probably need a car if staying although the #2 bus leaves from the door of the hotel and goes to the market area in town which is practically the centre. I would stay here again for this rate or close to it. Were it not for the odour in the room I would have voted this hotel as excellent but due to that gave it only very good.
- Official Description (provided by the hotel):
- Close to Montabo Beach, a nesting ground for sea turtles, and 3 km from the heart of Cayenne, the 3 star Grand Hotel Montabo (ex-Novotel Cayenne) features a restaurant, a bar, meeting rooms and an outdoor swimming pool surrounded by tropical gardens. Offering 104 airconditionedrooms, including three for guests with limited mobility, the hotel is a perfect base for a visit to the Guiana Space Centre or the rivers of the Amazon. 16 Km from the airport, the hotel is ideal for a family trip or holiday in French Guiana. ... more less
- Reservation Options:
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- Also Known As:
- Novotel Cayenne
- Cayenne Novotel