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“Two stars at a Five Star Price”

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Holiday Inn Port Moresby
Ranked #7 of 15 Hotels in Port Moresby
Noosa, Australia
Level 6 Contributor
110 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Two stars at a Five Star Price”
Reviewed 2 July 2012

Have steyed he a number of times now and each time somethings has improved - unfortunately all too often somthing has also got worse. This time the locks of the rooms were not working but I had a television with more than one station so that was probably a win, but a roughly U$400 a night you would expect somethings to only get better.

Room Tip: Unless you have to be in Port Moresby for business or a very quick transit I wouldn't be staying...
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  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Peter D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Port Moresby, responded to this review, 5 August 2012
Dear Peter D,

Thank you so much for your generous review regarding your stay. It is great to hear you enjoyed our amenities. Most importantly I would like to apologize for the inconvenience you may have had due to the locks of the rooms. We work very hard to ensure our facilities and service are superior and for this reason, I will make sure that your feedback will be reviewed and be forwarded to the appropriate department. We appreciate your comments, this helps in becoming a better hotel.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty.

Sincerely,

Zelyn N.
Case Manager
IHG Care
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (64)
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English first
Canberra, Australia
Level 5 Contributor
71 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 11 June 2012

I have stayed a few times at the Holiday Inn in Port Moresby over a 20 year period. It has not changed much in that time. It is still a pleasant place to stay and the staff are friendly but it is showing signs of its age. As a general rule Port Moresby accommodation is the worst value for money in the world. The increase in options may change this. New wings for the hotel will provide much needed updates. In terms of the options available in Port Moresby it is not bad.

  • Stayed December 2011, travelled on business
    • Value
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Helpful?
1 Thank Seenabit1961
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand Prairie, Texas
Level 6 Contributor
166 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
Reviewed 16 May 2012

We liked our stay here at the Holiday Inn, POM. They've been working on renovations and have done a good job. Part of the downside though is the renovations are going on. The staff were helpful and friendly, going out of their way to help us.The rooms were nice. You have to specify that you want a non-smoking room though if that is your preference, not like many hotels now that are totally non-smoking. The first floor is actually specificied for non-smokers, but not all like being on the first floor. Everything worked in the room. It could've been a bit cleaner. It is way more than I'd like to pay, but that's the way it is in Port Moresby, way way over-priced.

  • Stayed April 2012, travelled on business
    • Value
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Helpful?
1 Thank wokabaut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lilongwe, Lilongwe, Malawi
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 April 2012

On arrival, the hotel looks Ok, but once you enter things go down hill from there. the lobby is kind of bare, its not warm and inviting. then the staff uniforms are worn out, very worn out. going up the stairs to rooms, the carpet is very dirty. i thought maybe it was becasue we had arrived in the morning (10am) but during the stay the carpet remained looking filthy. The food in the restaurant was bland, with very little variety. and then the hotel has this habit of calling you to remind you about your bill, and to remind you when you are checking out. i found this very unprofessional. also it is terribly expensive for the cost. i paid US$316, per night, and this did not include breakfast.

The rooms were however good, the bad very comfortable, although the house keeping staff kept forgetting to leave shampoo, soap etc.

  • Stayed March 2012, travelled on business
    • Value
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    • Sleep Quality
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Helpful?
1 Thank Atuweni J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Port Moresby, responded to this review, 8 May 2012
Atuweni-tupochi... P,

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry you received service which was unacceptable. We hope that you give us a chance in the future to show you how great our hotel is.

Ben J
IHG Care
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Travellers are raving about these Port Moresby hotels

Horsham, Victoria, Australia
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 March 2012

Readily available customer service, but great for business class traveller. Adequate for small time traveller on budget who wants luxury. Their buffet was great but not as consistent as I has few months ago. broken remotes and fridge with no cold water. Not good enough for premier hotel in Port Moresby.

Room Tip: Do not ask for tower rooms they are not as spacious.
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  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank WiruMari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Port Moresby, responded to this review, 30 April 2012
Dear WiruMari,

Thank you for your honest review of your stay. I apologize for any inconvenience you have experienced. I am pleased that our staff was able to off set this displeasure with great service. All of our reviews are evaluated by management, and your review is no exception. We strive to provide the best guest experience possible, and may use some of the feedback you’ve provided to further improve our service. I hope you will consider us again when in Port Moresby.

Thank you again,
Brenda J.
IHGCare
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Sydney, Australia
Level 2 Contributor
4 reviews
Reviewed 9 March 2012

Not the best hotel I have sayed at, $360 AUD per niight is very steep for essentially a 3 star hotel. Mould in the bathroom, airconditioning struggled and the fridge was turned off when I arrived. Staff were great although room service dinner took 50 mins to be delivered....

Room Tip: Ask for pool view rooms as these may be better than harbour view which looks onto a new tower being...
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  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 359John
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Port Moresby, responded to this review, 7 April 2012
359John,

Thank you for your review regarding your recent stay. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and being of further assistance.

Ben J
IHG Care
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level 6 Contributor
88 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 4 March 2012

There is nothing exceptional in this hotel other than being overpriced. Breakfast was extra cost. Rooms are clean and comfortable bed.

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Safari1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Port Moresby

Property: Holiday Inn Port Moresby
Address: Waigani Drive and Wards Road, Port Moresby 121, Papua New Guinea
Phone Number:
Region: Papua New Guinea > Papua Region > Port Moresby
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style:
Ranked #7 of 15 Hotels in Port Moresby
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Holiday Inn Port Moresby 3.5*
Number of rooms: 162
Official Description (provided by the hotel):
Set in 5 hectares of landscaped gardens, the Holiday Inn Port Moresby offers a secure environment combined with international service standards and Papua New Guinea friendliness.Located in the heart of the Government district, access is via a modern four-lane highway 6 kilometres from the airport and a continuation of this highway a further 8 kilometres into the Port Area. Parliament, many government departments and embassies are situated close by as is the Port Moresby Golf Course. Accommodation totals 166 rooms including standard and Premium rooms, two room suites, executive suites and serviced apartments.Facilities include a Sports Club with four Squash Courts, outdoor swimming pool, two Tennis Courts, daily aerobics classes, cardio vascular training equipment, a volleyball court, a jogging track and a fully equipped weight room. Professionally managed by qualified staff, the Sports Club is the ideal place to maintain fitness while in Port Moresby. ... more   less 
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Also Known As:
Holiday Inn Port Moresby Hotel Port Moresby
Port Moresby Holiday Inn

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