I'm giving this a good rating based on previous reviews even though we couldn't go. We were on a cruise ship and had booked for 9 of us. We got up early, were off the ship and walked to the pier where Aquanature were waiting for us. Unfortunately bad seas were forecast, and they were concerned about our safety and enjoyment of the tour. We were all very disappointed as the weather was sunny and not windy but appreciated the fact that they chose to cancel instead of just taking our money and going ahead with the tour. They had sent an email, but obviously no-one was checking their email on the ship early in the morning! I did think that they could have left a message with the ship but whether that was possible I do not know.
That evening at dinner we met a couple who had done a trip to an island and had booked through Holland America. They experienced rough seas and the woman was frightened on the 30 minute trip. She was assured by the crew, but obviously some tour operators think more about the money than the safety and comfort of passengers.
So congratulations to Aquanature for making the correct decision, even though we were so disappointed in not be able to snorkel.
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