We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Very good hotel with excellent staff!”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
West Plaza Downtown
Ranked #21 of 30 Hotels in Koror
Tumon, Mariana Islands
Level Contributor
82 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
“Very good hotel with excellent staff!”
4 of 5 bubbles Reviewed 24 June 2012

I stayed for one week. I had an interior room, so it did not have a window to the outside. It was clean, large and comfortable. The bathroom was good with plenty of towels and toiletries. I left an item there after I checked out and emailed them about it. They said they found it and we made arrangements for me to get it back.
The hotel staff was wonderful. They carried my luggage to my room. Free transportation to the airport. They took messages for me at the front desk and assisted me when I needed a taxi or directions.
This hotel is very accommodating with friendly customer service. It is in downtown and minutes away from most things. I could walk to the grocery store, convenience stores, two museums, a department store, ATM and restaurants. Most tour companies were able to pick me up at my hotel.

  • Stayed June 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jessica A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

26 reviews from our community

Traveller rating
    2
    10
    13
    1
    0
See reviews for
2
6
6
2
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Tokyo
Level Contributor
31 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
3 of 5 bubbles Reviewed 20 November 2011

We stayed in Palau for a week in May this year. The reason we chose the West Plaza Downtown was for its location and price. We didn't want to stay in one of the what we felt were overpriced resorts, knowing that we would be exploring the islands from morning to evening.

The selling point of the 'Downtown' is clearly its location. It's centrally located on the main street in very close proximity to a multitude of grocery stores, smaller shops, and local restaurants. There are some good Indian, Japanese, Thai, and Korean restaurants within easy walking distance (exit the West Plaza, cross the street, and turn left down main street, you can't miss them). You can even check out some of the old abandoned tanks in the neighborhood (there's one behind the local baseball field down main street).

The hotel itself reminded us of an older motel. We stayed in the room right behind the front desk. The room had two single beds, a TV that didn't work too well (reception?), and a chair/desk. The bathroom was quite old, worn down, and there was a bunch of ants roaming around. Still, the room was kept clean. Make sure you bring your own bathroom amenities though. Breakfast is not provided for, but you can do some grocery shopping nearby and purchase what you need.

Since we only stayed in the room at night and spent every day exploring the islands, the West Plaza was a good choice for us.

  • Stayed May 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank TokyoSurferboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tokyo
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 15 February 2008

West Plaza Downtown is one of the West Plaza group of hotels located in Koror. The Downtown location is central (walking distance) to several restaurants and a shopping center. The room was large and clean. Although the hotel states it has cable TV it did not and the available stations for viewing is extremely limited. (This may be of some consideration if you are using this hotel as a transfer point between liveaboard diving and the airport and have several hours to while away.) Communication with the staff was no problem at all.

  • Liked — Location
  • Disliked — No cable.
  • Stayed January 2007, travelled solo
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kevincjp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Koror hotels
1.7 mi away
Palau Royal Resort
Palau Royal Resort
#2 of 30 in Koror
4.0 of 5 bubbles 418 reviews
1.1 mi away
West Plaza by the Sea
West Plaza by the Sea
#14 of 30 in Koror
3.5 of 5 bubbles 90 reviews
0.7 mi away
Garden Palace Downtown Koror
Show Prices
Show Prices
Show Prices
0.9 mi away
West Plaza Desekel
West Plaza Desekel
#20 of 30 in Koror
3.5 of 5 bubbles 54 reviews
0.7 mi away
Palasia Hotel Palau
Palasia Hotel Palau
#8 of 30 in Koror
3.5 of 5 bubbles 229 reviews
0.8 mi away
Palau Paradise Hotel
Palau Paradise Hotel
#5 of 30 in Koror
4.5 of 5 bubbles 97 reviews
Show Prices
Show Prices
Show Prices

Been to West Plaza Downtown? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about West Plaza Downtown

Property: West Plaza Downtown
Address: | PO Box. 280, Koror, Koror Island 96940-0280, Palau
Region: Palau > Koror Island > Koror
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Restaurant Spa Airport Transportation
Hotel Style:
#5 Spa Hotel in Koror
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — West Plaza Downtown 2.5*
Number of rooms: 20
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, TripOnline SA, Booking.com, Agoda, Traveltool, S.L.U. and Evoline ltd so you can book your West Plaza Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
West Plaza Downtown Palau/Koror, South Pacific

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing