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“Amazing staff, comfortable stay.”
Review of Loumaile Lodge

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Loumaile Lodge
Ranked #8 of 13 Hotels in Nuku'alofa
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Amazing staff, comfortable stay.”
Reviewed 17 March 2014

I stayed at Loumaile Lodge for 3 nights as part of a business trip. The staff were amazing, going above and beyond to make our stay a great experience. I felt very looked after and every request was met with a hospitable smile and great service. My room was very spacious with lots of light and was kept immaculately clean and breakfast was always fresh and delicious. A great experience overall!

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Illuminangel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LoumaileLode, Director of Sales at Loumaile Lodge, responded to this review, 8 June 2014
Malo e lelei,
Thank you for your wonderful review. We value and appreciate your feedback. It was our pleasure having you at Loumaile Lodge. We look forward to your next visit. Thank you once again for choosing to stay with us at Loumaile Lodge. Have a blessed 2014.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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91 reviews from our community

Traveller rating
    36
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    16
    6
    4
See reviews for
8
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44
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (23)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Japanese first
  • Any
English first
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 13 March 2014

I love great service and the team at Loumaile were committed to making myself and our entire group truly happy. Seini went the extra mile to help me find a personal item that I lost, she really cares and is THE biggest sweetheart! I also thank Ofa who helped me carry my shopping! Beautiful people, beautiful experience.

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Deb-Loving-Life
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LoumaileLode, Director of Sales at Loumaile Lodge, responded to this review, 8 June 2014
Malo e lelei,
Thank you so much for your lovely review. We truly appreciate you taking the time to give us your feedback which we value so much. We are happy to know that you had enjoyed your stay with us and we look forward to seeing you sometime soon. We wish you a blessed year,2014.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 12 March 2014

I stayed at the Loumaile Lodge with a business group of 16 people recently. Even though the hotel is in the middle of an extensive renovation my stay was superb! In keeping with the true Tongan heart, the staff and management were super attentive, friendly - they really looked after us. The rooms were truly spacious and comfortable. I LOVE the shower with the massage sprays that go across your whole back.
There's many establishments in Australia and around the world that could learn from Seini (our main contact at the hotel) in how to give excellent customer service.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Karen_Driscoll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LoumaileLode, Director of Sales at Loumaile Lodge, responded to this review, 8 June 2014
Friendly & Warm Greetings from Loumaile Lodge,
Thank you for your review, we truly appreciate and value your feedback. It was our pleasure to host you and the group. Thank you once again for choosing to stay with Loumaile Lodge and we wish you and your family a blessed 2014. We look forward to your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 March 2014

What an amazing experience....thank you for a wonderful stay. Lovely rooms, wonderful friendly service and a beautiful touch of the amazing Tongan spirit. Looking forward to seeing you all again soon!

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank TABspirit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LoumaileLode, Director of Sales at Loumaile Lodge, responded to this review, 8 June 2014
Malo e lelei,
Thank you for your review. We truly value and appreciate your feedback. It was a pleasure hosting you here at Loumaile Lodge. We look forward to your next visit. Thank you once again for choosing to stay with Loumaile Lodge. We wish you the very best and a blessed 2014.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Christchurch, New Zealand
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 12 March 2014

I stayed here with a group for three nights.Sieni and her staff were extremely helpful and very friendly and so obliging,nothing was a problem. Rooms were clean, spacious,air conditioned and comfortable.Tea/coffee/bottled water provided.Located in the heart of the town.Close to markets, bars, and two very good cafes-(Cafe Express,Friends Cafe).Would definitely stay here again.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Sarah W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LoumaileLode, Director of Sales at Loumaile Lodge, responded to this review, 8 June 2014
Malo e lelei Sarah,
Thank you for your review, we truly cherish and appreciate your feedback. It was a pleasure hosting you and the group on your visit to Tonga. We thank you once again for choosing to stay with us and we hope to see you again sometime soon. We wish you all the very best for this year and may you have a blessed 2014. Looking forward to your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland Region, New Zealand
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 12 March 2014

We stayed for four nights and the lovely staff always had a ready smile and would go out of their way to accommodate us. The rooms were air conditioned, spacious and clean, and made up beautifully each day. The breakfast room was air conditioned and nothing was too much trouble. I would definitely stay again - it's only the facade that let it down at this stage.

Room Tip: Ask for a room on the park side.
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  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Denise P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LoumaileLode, Director of Sales at Loumaile Lodge, responded to this review, 8 June 2014
Malo e Lelei,
Thank you once again for choosing to stay with us at Loumaile Lodge and than you for your review. We truly appreciate and value your feedback. We look forward to your next visit. We wish you and your family a very blessed 2014.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 11 March 2014

I honour this hotel for the way it managed our business group of 16! They gave and gave in true Tongan style. Special royal visits, celebrations and fun! They really care. Highly recommend! I plan to return to this magical place. Seini our main staff went above vas beyond constantly!

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Mia M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LoumaileLode, Director of Sales at Loumaile Lodge, responded to this review, 8 June 2014
Malo e lelei,
It was our pleasure to host you and the group. We thank you once again for choosing to stay with us and we are looking forward to your next visit. Thank you so much for your lovely feedback as we truly value and appreciate your feedback. We hope to see you again sometime soon. We wish you a very blessed and wonderful year, 2014.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Loumaile Lodge

Property: Loumaile Lodge
Address: Taufa'ahau Road, Nuku'alofa, Tongatapu Island, Tonga
Region: Tonga > Tongatapu Island > Nuku'alofa
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Airport Transportation
Hotel Style:
Ranked #8 of 13 Hotels in Nuku'alofa
Price Range (Based on Average Rates): £
Hotel Class:3 star — Loumaile Lodge 3*
Number of rooms: 24
Official Description (provided by the hotel):
Loumaile Lodge is situated in the energetic heart of the city, Nuku'alofa. Loumaile Lodge offers great accommodations with our sophisticated 24 spacious luxurious suites and with our full serviced bar and restaurant, it is the perfect home away from home for all the tourists and business people who wishes to visit The Kingdom of Tonga. Loumaile lodge aims to provide a touch of royalty, excellence and true hospitality in every aspect of their service to make your stay with us as comfortable as possible. Loumaile offers Travel and Tour Services such as airport transfer, island tours and travel services. We host conferences with our very new fully equipped main conference room that can hold up to 200 people. Also features 24 hour security. ... more   less 
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Also Known As:
Loumaile Lodge Tonga/Tongatapu Island

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