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“First class and unsurpassed” 5 of 5 bubbles
Review of Eratap Beach Resort

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Eratap Beach Resort
Ranked #2 of 48 Hotels in Port Vila
Certificate of Excellence
Auckland
Level Contributor
35 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“First class and unsurpassed”
5 of 5 bubbles Reviewed 29 October 2012

My husband and me have stayed there for 7 nights last week and we could not have found a better place. The staff is extremely friendly and welcoming and the emphasis is on privacy and relaxation. Our Air NZ flight from Auckland was excellent as we had breakfast at home flew out and arrived there before lunch time. So with our flight back: had extensive breakfast at the Resort and 1 hour at the beach and arrived in Auckland around 4 pm. On arrival in Port Vila we were picked up by Ben the driver for the resort and had then a fruit punch on arrival. We could not fault anything in the beautifully appointed villas. Wanting some privacy this was just perfect. There are some screens and you have your own deck/deck chairs and you would think you got the beach just to yourself. However, it is up to you to have the meals at the wonderful restaurant where the staff is totally friendly and professional. The lay out and the furniture in the villas is superb and even on a rainy day there is a nice view of the sea/beach and you can either chill out or watch a DVD or Satelite TV. An extra bonus was the fire perfomance by a local group (high class and totally professional, but yet with modern music. Another evening was a singing group (again excellent). The snorkelling is just off the beach and you can do other things which can be booked at the desk or go to Port Vila with the daily transport. The food is again first class with the beef (local and organic) not to be found anywhere else. Everything has a bit of a French flair/Pacific flair and Australian/NZ. We will definitely be back. This is highly recommended.

Room Tip: There are only good rooms
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  • Stayed October 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank BluemoonAuckland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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585 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (222)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Swedish first
  • Thai first
  • Any
English first
Canberra
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 28 October 2012

Every review is spot on - this place is fantastic. Everything is chilled out and understated, but done to the very highest standard possible - complete opposite of the bigger resorts in other similar locations. Our kids loved the kids activities and we also found them really fun and engaging as well. The lagoon, snorkelling and nearby islands (which are exclusively used by the resort guest and local village - no day-trippers) are pure paradise. It was especially great to see a reef alive and so healthy. The staff are among the friendliest we have come across and the service standards are extremely high.

Recommendations - village visit for the soccer game against the school kids; visit old daniel's house to see coconut oil being made; snorkel as much as you can - including at castaway and the big island (boat will take you for free); fire show on monday night; the lime juice from the bar (more of a slushie really); the pork belly and chicken dishes; kayak on the lagoon as much as you can. I could go on.

  • Stayed October 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Gordo135
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ocean Shores NSW Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 27 October 2012

Probably the last family holiday with our teenage boys (16 & 19) so we wanted something special. We were not disappointed! The resort and its staff were the best we have ever experienced. Such lovely people. So happy, so helpful. No hidden extras. Everything worked.Away from the hustle of Port Villa, it was paradise! We included a couple of tours such as the waterfalls and a Buggy tour but the resort also provides entertainment - fire dancers and cultural entertainment which were just awsome. The trip to Eratap Villiage was a highlight to meet the real people. Hats off to Tony and the staff who were so helpful when one of the boys copped a knock from his surfboard. Tony organised medical help and transport to the medical centre, no fuss or drama it was brilliant! If you want a quality, peaceful, relaxing, invigorating holiday the Eratap is worth every penny!

  • Stayed October 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Amanda M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
110 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 265 helpful votes
5 of 5 bubbles Reviewed 26 October 2012

After a very unfortunate flight delay we arrived late in the evening to be greeted with a fruit cocktail and shown to our room. Being told the restaurant was open till 11pm each night was music to my hungry ears!!
Everything has really been said here - beautiful location, villas spacious, privacy assured, blissfully quiet and wonderful staff. We had fairly rotten weather for our short stay but we still enjoyed everything. I felt so relaxed that we rebooked on departure. Through all our extensive travels this would be the only place we would go back to as we usually like to try something different. But why bother when it's this good?
My only small teeny tiny suggestion would be new towels (they felt quite thin and threadbare somedays).
We loved that breakfast was freshly cooked and not in a buffet - the bacon was some of the best I've had. The fire show was fantastic, and the trip into Vila was worth doing. Snorkelling off castaway was great, kayaking was fun, and the water was beautiful to swim in. The selection of DVDs and board games was great for the rainy nights.
Next time I think we will have one dinner in our villa and work on our fitness so we can kayak to the Big Island!

Room Tip: Honeymoon Villas 11 & 12 had the most privacy. 9 & 10 would also be good choices for privacy...
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  • Stayed October 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Antsuz78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland Region, New Zealand
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 24 October 2012

My husband and I have recently returned from the most wonderful, relaxing week ever. This resort is something special, offering a superb location (right on the beach), top-notch villa's (very well appointed and so roomy with comfy pillows and bed), fantastic food (very tasty and plenty of selection, no matter what mealtime) and the most outstanding thing of all, is ALL the staff. They are so friendly, polite and accommodating, you couldn't ask for better. Lead from the top, by the owner Tony and manager Pascalle, it is evident that this is a well run resort and nothing is too much trouble for their guests.
Great activities are on offer and you can do as little or as much as you please. Snorkeling was the highlight for my husband-fantastic sea life to be seen. My highlight would have to be visiting the spa on a number of occasions and receiving the most relaxing treatments from Annie. Also kayaking in the lagoon and visiting Castaway Island, going to the local village with Mac (a must-do experience) or just the sheer bliss of lying on your lounger, under the nakamal on the beach. Evenings bring entertainment two nights of the week, being the Fire dancers performance (catch those 6-packs!) and a Cultural night (with a local group singing and playing their traditional instruments). Also wine-tasting and sampling of local nibbles, was on offer one night. All in all, great ways to pass an evening by.
With only 12 villas in the resort and the grounds set up so well, you can walk around or swim in the pool and feel like you are the only ones there, sometimes with no-one else to be seen. However, at mealtimes, it was always nice to be greeted by the staff's friendly smiling faces and also catch up with some of the other guests in the restaurant.
This resort has certainly lived up to our expectations and more and if you are looking for a special little place to relax and kick back, Eratap Beach Resort will deliver. Can't wait to go back.

Room Tip: All villas are very private and well spaced out from one another, with superb views out to the ocean...
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  • Stayed October 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank nzclan4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shoalhaven, Australia
Level Contributor
41 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 14 October 2012

I am at a loss for words to describe this place. Eratap is just magic! From the beautiful private villas, the wonderful people, the food, the pristine beach and coral and all the free activities, our entire stay was perfect. Villa 12 had the most awesome plungepool and we could snorkel straight off our front steps into a lagoon full of coral. The food was wonderful with a great selection and daily specials and I would have to say I had some of the best dishes I have ever eaten, including the seafood risotto, which was to die for, and Mama's chocolate mousse!!! For everyone who worked at Eratap nothing was too much trouble. Tony, Pascalle, Robert, Mac, Andre, Pauline, Yvonne, Jenny, Rose, Sharon... and too many others to mention, you made our holiday truly special, thank you.

There were no hidden extras. We loved being able to grab a kayak, a paddleboard or snorkelling gear whenever we felt like it and getting a boat to one of the smaller islands was just as simple as asking. The Fire and Cultural shows were both amazing and nothing like what I was expecting, truly professional and incredible to watch. The village tour with Mac was well worth doing, and what can I say about the "romantic dinner" which was included in our package with our villa? Imagine our surprise on returning from a beautiful afternoon of kayaking to find a table for 2 set up in our nakamal, complete with candles, crystal, silver and scattered flower petals. Our meal was wonderful and one we will never forget.

I can only think of one thing wrong with our holiday in beautiful Eratap and that is it wasn't long enough. When we go back (and I have no doubt that we will) it will be for longer than 7 days. So, thank you for an amazing holiday Eratap. I wish we could be back there right now with a couple of Tuskers, relaxing by the plunge pool and watching the world go by......

Room Tip: They were all beautiful. Villas 11 and 12 have plungepools and are closest to the pool and jetty but...
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  • Stayed October 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Chris P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland Region, New Zealand
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 12 October 2012

We are kiwis living in NZ but we've lived in Asia for a long time and were missing the wonderful smaller resorts of Thailand, Vietnam and Indonesia. We've done Fiji plenty of times and always felt the price is way over the top compared to the rooms and food you get in return. Eratap is the answer to our prayers! The food was amazing and there was always a table waiting for us - no matter what time of the day we chose to eat. You get a good feeling about boutique resorts when the owner meets you on arrival. You also see the staff being treated well and with dignity, which then results in happy and helpful staff. The all-inclusive price was truly all inclusive: free wifi, water, quality snorkeling gear, paddle boards, kayaks, great breakfasts cooked to order, well organised daily activities. The beds and pillows were super comfortable, the rooms were well appointed and the aircon was a blessing too. We will be back!

  • Stayed October 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank NZTraveller88984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Eratap Beach Resort

Property: Eratap Beach Resort
Address: PO Box 3037, Port Vila, Efate, Vanuatu
Phone Number:
Region: Vanuatu > Efate > Port Vila
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool
Hotel Style:
#1 Spa Hotel in Port Vila
#1 Romantic Hotel in Port Vila
#2 Luxury Hotel in Port Vila
#2 Top resorts Hotel in Port Vila
#2 On the Beach Hotel in Port Vila
#3 Family Hotel in Port Vila
Price Range (Based on Average Rates): ££££
Hotel Class:4.5 star — Eratap Beach Resort 4.5*
Number of rooms: 12
Reservation Options:
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Also Known As:
Eratap Beach Hotel Port Vila
Eratap Beach Port Vila
Eratap Beach Resort Vanuatu/Port Vila

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