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“Great Place to Stay”

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Tropicana Lagoon Apartments Resort
Ranked #31 of 47 Hotels in Port Vila
Certificate of Excellence
Kiama, Australia
Level Contributor
48 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Great Place to Stay”
5 of 5 bubbles Reviewed 29 September 2013

The rooms are quite large, fresh flowers, king size bed (very comfortable for me), air conditioned (no extra charge as per earlier posts), ceiling fan, small kitchen (microwave, bar fridges and 2 ring stove etc). The rooms were clean and tidy and cleaning staff were friendly, more than happy to help. Our hot water heat (each room has a separate one) stop working and they had a handy man fix it within an hour. If you want wifi or internet can be set up for you quickly or just use the wifi in the restaurant.

The restaurant, set over the lagoon was very scenic, with numerous fish and star fish. A small but diverse menu and specials every day. The best food we had during our 8 day stay in Vanuatu. Price wise it was very reasonable for Vanuatu. We had friends from another resort stay for dinner and they commented how lucky we were. My son was sick for a day and at no extra cost made special requests and brought food to our room. Nothing was to much trouble if it was within the staffs power. The complimentary breakfast consisted of tropical fruit (paw paw, banana, grape fruit (very sweet), banana, custard apple etc), tea, coffee and 2 slices of toast. You can also buy additional items at reasonable cost. Note we could not find fresh milk in Port Vile, (UHT readily available).

Reception can organise a bus into town for 150 vatu pp (so very cheap) 10 minutes or Hide Away Island 400 vatu about 20 minutes.

Do not forget to go for a paddle on the free canoes.

Great place to relax or a base to explore from.

Thanks for great stay.

Room Tip: If you have kids ask for a room over looking the pool. If not over looking the lagoon eg room 7.
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  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank TimWilco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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191 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (68)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Melbourne, Australia
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 20 September 2013

This property is great for people looking for a peaceful and relaxing holiday out of the main area of Port Vila. It has a lovely location on the second lagoon and the rooms are relatively clean and roomy and the restaurant is right on the lagoon and it is beautiful to be sitting and watching the underwater life whilst you eat your meals. The pool is small but as this is not a resort do not expect a resort style experience. The kitchen in your room is suitable for cooking your own meals and there are barbeques as well for entertaining outside your beachside room or on your balcony although mine didn't have a gas bottle attached I'm sure this could have been arranged as the staff are most helpful. Flora is the operations manager and is full of information and advice to help you enjoy daily experiences around the island. I was travelling alone and found it reassuring when they provided me with regular, reliable bus drivers (small vans) to travel to destinations safely and eventually I was able to just get into ones on the main street in Vila or outside the property to travel to or from town myself as the locals are friendly and helpful too, You are on an island so remember this when travelling yet the food is great in many resorts and restaurants around the island so it is worthwhile going out for lunch and dinner. You can source gluten free bread from a small french bakery off the main road but a driver will have to help you find this or your host as it is not "La Patissierrie". The beds in Tropicana are a little hard but it is a solid mattress and extra pillows or blankets can be provided and I was surprised to have air con as well as fans yet did not need it as it was a little cool at night and only mild weather and a bit overcast and rainy at times when I was there so the humidity was only setting in mid September and the good weather. The weather is tropical though so it was warmer than Melbourne so I was happy with this. You can kayak up and down the lagoon to explore and see other places and people on the lagoon and expect to hear and see the local islanders everyday as they live opposite you at this location and swim, fish and cook and clean here as well and this appears to be while many visitiors do not swim in this lagoon and rubbish can also be seen floating up and down it and underneath you in the kayak which is a great shame really as it is beautiful in parts and better than a chlorinated pool. The beach is small and manmade out of local coral sand. To go walking you need to have good shoes on as you will have to leave Tropicana to go to the main road which is full of pot-holes and uneven tracks and it is best to get to another location to experience good walks such as Eton beach and other parts of the island where you will need to drive to by car or bus. Regardless Efate is a beautiful island and Tropicana is great for the independant traveller or mature family groups or friends as it is not really suited for children as it has limited facilities for them. Enjoy the view of the palm trees,hibiscus and lagoon, the sounds of the island and the tranquility of this location. There is no phone in your room but wi-fi is free and the TV is adequate for some. Walking to reception to get information or anything you requested was part of the exercise and expect to pay for bottled water. The shower pressure was good at the time I was there but not many people then as out of Australian school holidays and this was the best part of it as I wanted a peaceful, stress free holiday and this is what I got thanks to Tropicana!

Room Tip: Studio rooms on the beachfront will be a bit noisy due to the village on the other side but you get...
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  • Stayed September 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Julia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ipswich, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 16 September 2013

I stayed at Tropicana between the 30th of August and 13th of September 2013 and honestly cannot rate the place highly enough. From the moment we arrived we were made to feel welcome and relaxed, with a tropical mocktail to welcome us and our bags taken to our room for us. Our rooms were spacious and clean with just incredible views over the fish and starfish filled lagoon, and fresh tropical flowers were laid on our beds and in the bathroom.
The rooms are cleaned immaculately every day by staff who seem to have a knack of knowing when you have left your room so you are never disturbed and the on-site restaurant sells incredibly tasty and well priced food- with the added bonus of sitting above the water and watching the fish swim about below you as you eat! Nothing is too much trouble for the staff and town is just a 10 minute bus ride away (incredibly easy to flag down and only costing 150vt (around £1 per trip).

If you are thinking of staying somewhere with the relaxed and friendly atmosphere the south pacific islands are famed for- this is it! If relaxing by the pool gets too boring for you- they also offer free kayak and snorkel hire for you to explore the lagoon to your hearts content!

Room Tip: Wifi signal is strongest by the reception and restaurant end, and wood floors mean you can hear foot...
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  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lannychen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Geelong
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 7 September 2013

Met by Pascale who was organised by the resort to drive us to our resort.He was fantastic as our tour guide during our stay.Tropicana is the happiest and most relaxing place to holiday,Spoilt by Flora who is there with her smile and knowledge for all.Shiela in the dining room where the food was perfect,plus our complimentary breakfast, Jack and all staff could not have been more helpful during our 8 nights stay.
Being 5 minutes in the bus to town to shop or boat trips and the markets great.
The most restful area is kayaking around the lagoon or sitting at the meal table looking over the water watching children swim and fish.Pool and Apartment always clean and comfortable plus cooking facilities. Looking forward to our next holiday at Tropican Lagoon. Val

Room Tip: We were very happy with the end upstairs room being quiete with a cool breeze late in the day.
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
3 Thank Valerie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nelson, New Zealand
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 10 July 2013

On arrival at Tropicana Lagoon Apartments we were greeted by Flora who was wonderful during our stay. We were offered complimentary fruit drinks and shown to our upstairs studio apartment by Albie. The room had wifi (as we were to confirm later the fastest in town, the competition was average and unreliable), cooking (double gas cooker) microwave, TV, balcony with chairs and table, all clean and a good size. Others have described that the rooms can be a little noisy at times with soundproofing not very good, (high ceilings and wooden floors) this is true but not too bad. The rooms were serviced daily. Breakfast was tropical fruit and toast with coffee or tea. You could order other breakfast option at your expense. The restaurant was overlooking a narrowing of the lagoon, a lovely setting. The restaurant was popular for all meals of the day and night; we had a very good lunch there. Tours and airline checks as well as information could be arranged from reception with Meri Lu who was very helpful. Swimming pool and deck chairs around were good in the sun. Kayaks were available at no cost to explore the lagoon as well as a local tour of the lagoon on a pontoon boat (included in our package). Town was only a short bumpy ride (roads in Port Vila are not in great condition at the moment) in a taxi or van. Vans you hailed, (plenty of them day and night) told the driver where you wanted to go and it was 150 vatu each to town sharing with other tourists and locals along the way. Same price back, you can identify the vans for hire as they have a red B at the start of their number plate, red T for taxi but they cost a lot more. 3 -4 minutes walk down the road towards town is a small shop with some food items for sale and a further 3-4 minutes walk is a modest supermarket and fuel station. The better supermarket (for selection and price) we found is the Au Bon Marche slightly out of town. Overall a quiet location to stay at and we would happily stay again. Thanks to Pascal of Ride On tours for a great round the island tour we stopped anywhere we wanted to and had the van to ourselves, for this we were charged 15000vt, we even went grocery shopping before returning to our accommodation.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Allan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cairns, Australia
Level Contributor
112 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed 27 June 2013

We have stayed at Tropicana for 7nights on a Wotif Special. The room was very clean and serviced daily. Staff is friendly and welcoming. The mattress was a bit hard for me but my partner loved it. There are only 3 TV channels in Vanuatu but as we were on a holiday it didn't matter. The complimentary breakfast was pretty average Toast, Jam, Fruit and Tea/Coffee. But you can order a la carte as well and the pancakes were yummy. We certainly enjoyed our stay and would stay again!

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lovelife1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
2 reviews
5 of 5 bubbles Reviewed 17 June 2013

Great location being on 5 minutes from town but in a nice quiet area. Perfect place for my son to run around safely! Staff are super friendly and the restaurant food was some of the best I had in Port Vila and very reasonably priced. Good choice of wines available too. Rooms are spacious and clean with reliable wifi compared to other places in town. Will definitely be staying here again!

  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Leeanne2412
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Tropicana Lagoon Apartments Resort

Property: Tropicana Lagoon Apartments Resort
Address: Teouma Rd. | PO Box 7021, Port Vila, Efate, Vanuatu
Region: Vanuatu > Efate > Port Vila
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style:
#16 Luxury Hotel in Port Vila
#20 On the Beach Hotel in Port Vila
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Tropicana Lagoon Apartments Resort 4*
Number of rooms: 17
Official Description (provided by the hotel):
TROPICANA LAGOON Beach ApartmentsTROPICANA LAGOON Apartments comprise 12 self contained studio apartments and 6 two bedroom apartments and 4 Villas. each Villa has their own plunge pool. All apartments are luxury and stylish built with this typically Vanuatu flair.LocationSituated on Second Lagoon, overlooking magical emerald waters and lush tropical vegetation on the opposite shore. TROPICANA LAGOON Beach Apartments is a peaceful and friendly tropical escape in the most romantic location of Efate, yet only 5 minutes away from down town Port Vila.The property is nicely landscaped with lots of tropical palms, plants and flowers. With your own private beach on your doorstep TROPICANA LAGOON Beach Apartments creates a wonderful ambience for your perfect holiday. Enjoy the tropical atmosphere while you swim in the pool, read a book in a hammock or enjoy a cocktail at our over-water-Fare while watching a romantic sunset. Room FacilitiesAll apartments have splendid views over the tranquil emerald waters of the lagoon. They are modern, spacious, self-contained, fan-cooled and/or air condition. Each apartment is beautifully finished with tropical style interiors, warm timber flooring, deluxe bathrooms, well equipped kitchen and all modern amenities such as flat-screen satellite TV , DVD player, high speed secure internet, private BBQ (subject to availability) and in-room-safe. The studio apartments ideally cater for two persons. On request we can provide an additional single bed. All apartments have private balconies or verandas with awesome views. Ground floor apartments have their own direct beach access. Resort-& Service Facilities: Rooms are serviced daily for our - Swimming pool- 24 hours service and security- Laundry service, free tropical breakfast - airport transfer on request.- You can book tours at our tour desk/ reception. We also organize car hire for you.- Drinks and snacks available throughout the day at the Beach Bar.- Free use of kayaks, and snorkel equipment.- Free DVD library- On site parking ... more   less 
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Also Known As:
Tropicana Lagoon Apartments Resort Vanuatu/Port Vila

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