I want you to understand reading this review we stayed at two resorts while in Vanuatu. Eratap and Aquana. Eratap won us over without exception. Having said that I will give you our feedback on Aquana.
I'm not going over anything anyone else has written only points that I always like to know before I travel or am looking for in a resort.
I must point out there are quite a few items I will mention that lacked in this resort but credit to Fabienne when ever I asked for something she was more than helpful.
Accommodation - Our beds were hard, my teenage girls were so uncomfortable they asked to sleep on the lounge. The bungalow is very clean. The hot water was not working, I asked Fabienne and she got them to refill the gas hot water bottle. The shower goes hot and cold while your using it. Not good when trying to wash your hair. Speaking of hair, they DO NOT supply any conditioner or moisturiser, shower caps, robes, cotton wool buds etc these items you would expect in a resort. There are no pens or paper and you need to ask for an iron/ironing board. The only mirror in the whole bungalow is above the sink in the bathroom. Only black tea and coffee on offer with a kettle.
Food - Delicious and great size. The coconut crab is now not on the menu due to them being endangered. Only two negatives, the milk to have with your cereal was warm several mornings. Selection of only black tea or coffee on the table. Other selections of Tea (peppermint, green) have to be requested from behind the bar. I don't understand why they not on offer on the buffett. To drink a coconut it is $3, at Eratap they are free.
Dress - very casual, as dinner some nights is set up on the sand you wear thongs/sandles or no shoes. Nice and laid back.
Staff - friendly, big smiles and very polite.
Spa - unusual location. In a villa at the back of the resort with no view. It would be perfect facing the lagoon or under a bale with the ocean breeze.
Pool and lagoon facilities - The outrigger is a must, the driver takes you out to great snorkelling locations where the water is crystal clear. There is only two sun lounges (well three but one is plastic and broken) by the lagoon on the sand. There is no shade or anywhere to relax by the lagoon in private. There are sun lounges around the pool. The paddle boards you have to pay for, at Eratap they are free.
Overview - The owners really do try their best, but I have to be honest for us this would not be our first choice. If you like luxury and enjoy a four to five star resorts this is not for you.
- Official Description (provided by the hotel):
- Opened in 2012, Aquana Beach Resort has become Vanuatu's leading three and a half star family friendly boutique Resort and this has largely been due to the unique childcare approach it has developed and the quality of the food from it's very popular casual dining restaurant. Located 25 minutes from the International Airport and only 15 minutes from the town centre, Aquana is situated in a large lagoon surrounded by groups of deserted islands and pristine reefs. Aquana has a 150 meter long man-made beach great for children to be able to play free from danger and for adults to relax on and soak up the sun. Aquana consists of 16 bungalows all located within 30 meters of the lagoon front and a hot a la carte and a continental breakfast are both included in the room rate and the resorts idyllic surroundings provides the perfect location for weddings and functions. ... more less
- Reservation Options:
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- Also Known As:
- Aquana Beach Resort Vanuatu/Port Vila