We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Second Time Around”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Warwick Le Lagon - Vanuatu
Ranked #12 of 47 Hotels in Port Vila
Certificate of Excellence
Sydney, Australia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Second Time Around”
Reviewed 14 December 2011

Why isnt 'good' an option? Have chosen 'very good' as the resort is not average but really it was only good.

We stayed at Le Lagon in November 2010 and had such a wonderful time we went back again this year for exactly the same dates. Unfortunately the weather this time was overcast and raining most days. Although we still got out and did a trip to the Cascades and also back again to Hideaway Island rainy weather did put a dampener on things.

I still really enjoyed the resort, clean rooms, well maintained gardens, staff were friendly.

Check in was much faster this time, there were no discrepancies with our account at the end of our stay, buffet meals were the same as last year. We knew which nights to avoid. The cost of an all you can eat buffet dinner is approx $50pp. We decided that trying a few restaurants that were not attached to resorts might give us the best value...... but no. The Waterfront Restaurant was one that had been recommended but it was very average. We ate less food and it cost us over $50+pp plus the cost of the taxi there and back which is about $10.00 each way.

A big disappointment was the ferry to Erakor Island from Le Lagon (5min ride to a beautiful sandy beach with good coral for snorkeling)which has been free for many years is now VT10,000 - I think about $12 or $14 before 4.30pm and then free after that. It can be redeemed on food/drinks while you are over there. Unfortunately this year we were trying to keep costs down and had decided to skip lunches. Due to the bad weather we only went on one day. If it was sunny we would have gone every day which would have added up over our 7 days. Erakor had new owners back in January 11 and they had quickly realised that people came over from Le Lagon used their beach and then left.

While the ferry is out of Le Lagon's control the water sports is definitely not and it was a huge disappointment. The lack of flippers and in particular goggles and snorkels is disgusting for a resort this size. Maybe 10 sets..... Although there was one day I signed the book for snorkel gear just to get some flippers - I was the only one registered yet somehow all the goggles and snorkels were gone....... A staff member did offer to organise a all day round island tour and we could take snorkeling gear in a bag with us. I assume something like that doesnt go on record as its a 3 hour limit........ Still 10 sets is pathetic.

We did have dinner at the Erakor Restaurant one night and 3 out of 4 of us had what we believe was food poisoning the next day. Also heard someone in the pool calling it "poison island" so I dont think we were the first to suffer.

I still love the place, the setting is beautiful, regardless of the cost of the ferry the swimming at Erakor really makes this resort as the beach on the Le Lagon side doesnt have the coral.

I would definitely go back again for the same book 6nts pay 3nts deal.

Room Tip: Go when they have the book 6nt pay 3nts - excellent value. November was great last year but wet thi...
See more room tips
  • Stayed November 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank JaneT255060
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

1,448 reviews from our community

Traveller rating
    649
    508
    198
    52
    41
See reviews for
724
423
20
54
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (460)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Brisbane, Australia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 12 December 2011

Stayed for 7 nights all-inclusive, left disappointed.

The positives were that staff and service were friendly, and that the rooms were decent. The pools were also very nice.

The negatives, where do I start. Some of these are nitpicking, but they all add up when this is touted as a premium accomodation point.

- Food at the themed buffets, bland. My partner and I became very sick from the undercooked chicken on the first night and paid for it the rest of the stay, if you know what I mean. From our conversations with others, it seems we weren't the only ones. If you're staying here, don't eat here, go to the pricier Wild Ginger or catch the boat across to Erakor.

- If you expect to stay inside the resort and yourself entertained, forget it. The tennis court is in a state of disrepair. The pool table poorly looked after. The golf course is on downward sloping hill and is a joke. There is nothing to see within the immedate area snorkelling/kayaking wise. There are no beaches to lay on, despite the hotel's advertising.

Those were my two major bugbears. A few other pointers though:

- No DVD players in the rooms. Surely a must for a resort in a town which makes a living from selling pirated movies.

- Want to use internet? Hope you like going back to the future with dial-up speed!

- Want to use the gym, which is the size of a small bedroom? Prepare to shell out $10AU!

- Coktails are overly expensive, and there are no 'happy hours', unlike other resorts in the area.

I'd honestly recommend going somewhere else, you'll pay too much to be dsappointed here.

  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
10 Thank Ben A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland, New Zealand
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 28 November 2011

Stayed there for 7 nights in October. 1st nights delivery of cookies to the room was such a nice touch. The staff were attentive without being false. The room was tidy, well serviced and the Wireless internet worked well.

The all inclusive breakfast was one of the best I have ever enjoyed throughout the Pacific. The yummy Pizzas as a dinner at the pool bar were a treat. I used the Hobie Cats several times, apart from my poor sailing and the strong tidal flows that can pull you into the lagoon or push you out of it depending on the time, it was most enjoyable.

Sure its a little way from town, but the taxis are cheap enough and if you walk the short distance to the road the busses are even cheaper 200 to 250 vatu.

All in all a quality, well run resort. The kids activities are second to none. Thanks ladies.

Totally reccomend this resort.

  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank D00gle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 22 November 2011

I have just returned from Le Lagon. My sister and I stayed there for one week. We had incredible service from the front desk to the F&B Hotel Manager and all the staff in between. It was a place where we made friends and can't wait to return for another holiday. Our room was very comfortable it could sleep up to 3-4 guests, so whether you are a small family or just a couple there was plenty of space. We enjoyed eating out at the restaurants, and as my sister and I both love Japanese food, we were delighted with the Wild Ginger Restaurant and Bar, and the Sushi and Tepanyaki dishes. We lazed by the pool most days always in a different spot, and had to try the swim up bar and order a cocktail. The staff come to you for drink orders which was great, everyone made us feel very welcome. There is absolutely nothing Le Lagon haven't thought of. We watched the rugby in the lobby, took frequent trips into town which was only 700 vatu. approx $5 AUD by taxi. If you have kids then this resort is a must. We found that the resort was big enough to cater for all, even when we wanted some quiet time to ourselves. We can't wait to visit again. Thank you Le Lagon for a fantastic holiday!

  • Stayed October 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank megatt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gold Coast
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 19 November 2011

My family and I stayed at the Le Lagoon from the 30th of October to the 5th of Nov! We fell in love with Vanuatu just a magical place and only a 2 and a half hour flight fantastic for kids!! I am not a fussy person as long as where I am staying is safe and clean oh and of course a poolbar lol iam happy! To be honest I wasn't over impressed with Le Lagoon the service was very poor and some of the staff seemed not overly happy to be their!! But in saying that it didn't stop us from having a wonderful time, a holiday is what you make it!!! There were some highlights staying at the Le Lagoon such as being right across from Erakor Island a must do for dinner!! There is a jetty just down from the resort where a Boat will pick u up and take you over! If you go after 4.30pm the boat will not charge u! 5.30 pm is the best time to go over to see the most stunning sunset ever!!! They even screen kids movies at nite on the beach which the kids love!! Buffet breakfast was awesome at Le Lagoon and yes there is plenty of fresh fruit, lunch around the pool is lovely and the location is perfect!! Places for dinner outside the resort are The Chill which is located upstairs next to the 24 hour food markets! Lucy who is English runs the restaurant is so lovely! Their pizzas are amazing very reasonable and there cocktails ROCK!!! Also the Water Front which is on the harbor it's a hut looking building on your left hand side going into town from the resort!! Great for drinks and they do an amazing lobster and coconut curry crab!!!! Only exchange enough money for your first nite there you will get a much better rate then here!! Goodies is the exchange place and they are all through town. Rate when we were there was 95 vatu to 1 aus dollar! Taxis are painful is it hard to get out of the resort without being harrassed pay only 700 vatu to get in town no matter how many people are going then get a bus back when your ready which will be 150 vatu each! The buses are just vans on the number plate there will be a B for bus and T for taxi! Do not pay and more the 10,000 vatu for a taxi to take you on tour like blue lagoon, hide away island and the falls they will try and rip you off!! Kids club is amazing all the staff in there ROCK!!! Buy drinks and nibbles at the super market and book your tours in town you will save lots of money!! Well I hope this has helped u

  • Stayed November 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
10 Thank GoldCoastBella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 14 November 2011

Reading some negative reviews of the hotel, we were very surprised when we arrived at Le Lagon. What a nice hotel and facilities! And the location ... With its private lagoon location for guests only. You cannot ask for more. Everything is caterred for guests' enjoyment. Great hotel for kids. Our 7 years old boy had great time at the Kids club. The swimming pools are also children' friendly. What can you ask more for a family holidays. The only area for improvement will be the bedrooms which are a bit dated for a 4 stars hotel (will have expected better bedding and less wear out furniture - more upmarket).

  • Stayed November 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Corinne R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne
1 review
Reviewed 13 November 2011

My Mom and I stayed at the Warwick for 6 days and had a very relaxing holiday. The positivies of the trip were: The staff were lovely, the location was amazing, the pool was outstanding and just so perfect to relax by, the rooms were spacious and quite clean and the food at the Wild Ginger restaurant on site was great. However, we experienced a few issues while there: during our last 24 hours we didn't have any hot water, the staff were not able to help and didn't seem too concerned by this, there were kids everywhere and trying to relax by the pool was difficult with kids screaming all over the place, a cruise ship came in one day and a number of people of the ship came to the resort (at least 20 of them) a few were really drunk and just inappopriate, the food at the buffet was sub standard, even by Vantuatu standards.

Overall, the location and facilities of the Le Legon were very nice but there are a lot of areas that they could improve on.

  • Stayed November 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carlslou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Port Vila hotels
2.1 mi away
Holiday Inn Resort Vanuatu
Holiday Inn Resort Vanuatu
#15 of 47 in Port Vila
651 reviews
14.0 mi away
The Havannah, Vanuatu
The Havannah, Vanuatu
#3 of 47 in Port Vila
538 reviews
1.7 mi away
Iririki Island Resort & Spa
Show Prices
Show Prices
Show Prices
1.1 mi away
Breakas Beach Resort Vanuatu
0.7 mi away
Nasama Resort
Nasama Resort
#7 of 47 in Port Vila
469 reviews
0.4 mi away
Erakor Island Resort & Spa
Erakor Island Resort & Spa
#5 of 47 in Port Vila
669 reviews
Show Prices
Show Prices
Show Prices

Been to Warwick Le Lagon - Vanuatu? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Warwick Le Lagon - Vanuatu

Property: Warwick Le Lagon - Vanuatu
Address: Erakor Lagoon, Port Vila, Efate, Vanuatu
Phone Number:
Region: Vanuatu > Efate > Port Vila
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Port Vila
#5 Spa Hotel in Port Vila
#7 Luxury Hotel in Port Vila
#11 On the Beach Hotel in Port Vila
#14 Family Hotel in Port Vila
#18 Romantic Hotel in Port Vila
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Warwick Le Lagon - Vanuatu 4.5*
Number of rooms: 143
Official Description (provided by the hotel):
Warwick Le Lagon - Vanuatu is situated on 75 acres of exotic tropical gardens on the edge of the pristine Erakor Lagoon. Promising some of the finest accommodations in Vanuatu, Warwick Le Lagon - Vanuatu is the ideal place for your Vanuatu Holiday. The resort offers 140 guest rooms ranging from classic rooms, garden & lagoon superior rooms, garden and lagoon bungalows, to four luxurious over-water island suites. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Ebookers, Priceline, Booking.com, Agoda, TripOnline SA, Traveltool, S.L.U. and Cancelon so you can book your Warwick Le Lagon - Vanuatu reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Warwick Le Lagon Resort & Spa, Vanuatu Hotel Port Vila
Warwick Le Lagon Resort And Spa, Vanuatu
Le Lagon Hotel Vanuatu
Vanuatu Le Lagon
Le Lagon Vanuatu Resort
Lagon Le Resort Vanuatu
Le Lagon Port Vila
Port Vila Le Lagon
Warwick Le Lagon - Vanuatu Port Vila

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing