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“very nice place”

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Warwick Le Lagon - Vanuatu
Ranked #13 of 47 Hotels in Port Vila
Certificate of Excellence
Sydney, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“very nice place”
4 of 5 bubbles Reviewed 1 September 2014

we stayed in lagoon resort for 7 nights in july this year and it is very nice place and friendly staff. the cocktail was great
the only thing is the food not the best especially meat and it is expensive. and another thing you have to pay to get wifi.

Room Tip: the room that close to the beach are bigger and nicer.
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  • Stayed July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank wissam2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeremy W, General Manager at Warwick Le Lagon - Vanuatu, responded to this review, 13 September 2014
Dear wissam2013,

Thanks you for your comments and I am glad you enjoyed your 7 night stay with us in July. Yes, a very nice place to come and enjoy that favourite cocktail while relaxing by the pool and take in the friendly atmosphere of the Ni Van culture (Ni Van is term used for local Vanuatu people).

Hope to see you again in the future for your next well deserved break when those icy winds in Sydney next appear.

Kind Regards

Jeremy Walsh
General Manager
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1,432 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (455)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Level Contributor
50 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 1 September 2014 via mobile

Took a team of top performers to the resort. We had the all inclusive deal which was great for a thirsty bunch. Rooms were in great condition, buffet breakfast and dinner was also very good although they ran out if thugs very early that did not get replenished. Lunch at the pool was wholesome takeaway tucker. The only issue was having to continually explain that all food and drinks ordered were all inclusive and still getting charged for it all at the end if the stay. It took 30 mins to checkout an correct the mistakes. A person next to me also had the same problem so they would benefit from a more efficient process.

Stayed July 2014, travelled on business
Helpful?
2 Thank JWALK007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeremy W, General Manager at Warwick Le Lagon - Vanuatu, responded to this review, 13 September 2014
Dear JWALK007,

Thank you for your comments and I do like the title of "friendly fun". I apologize for the confusion that was experienced with your all inclusive package and have taken the time to ensure its systematic approach to prevent this from happening. Most certainly processes in any organization is what makes a large part of it's success. Great over all you enjoyed your stay and I would love to see you back again with us her at Warwick Le Lagon Resort and Spa in the tropical destination of Vanuatu.

Kind Regards

Jeremy
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Palm Beach, Australia
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 27 August 2014

This is truly a lovely resort. I stayed here for 6 nights with a friend in a bungalow. The rooms are very clean and have 2 queen size beds. The staff are very friendly and helpful. The swim up bar is great. This resort is in a perfect location and there are plenty of taxis either inside the gates or waiting outside ready to take you into town or where ever you wish to go. The beach massages are very relaxing. I cant wait to return.

Room Tip: The bungalows are very roomy for 2 people. They have 2 queen size beds,
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  • Stayed October 2013, travelled with friends
    • Location
    • Sleep Quality
    • Service
Helpful?
3 Thank Rhonda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeremy W, General Manager at Warwick Le Lagon - Vanuatu, responded to this review, 13 September 2014
Dear Rhonda S,

Thank you for your kind comments and expressing how you enjoyed your stay so as to assist others in making their selection of choice when visiting Vanuatu. Bungalow rooms are very nice and spacious and of course the staff very friendly indeed. I must try that beach massage myself one day! I cannot lie, I have certainly used the swim up bar:).

All the best and would love to see you again.

Jeremy
General Manager
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Mona Vale, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 26 August 2014

We just hosted a conference at this resort for approximately 70 people including their partners over 3 days. The whole team were absolutely amazing! Especially when I was running this by myself, the team was able to get everything delivered on time and always with a smile. The food was great, the set up was brilliant & all was cost effective.

They have also recently updated a lot of the rooms which were beautiful & the location on Erakor Lagoon... you can't ask for better! We have a very picky group of delegates that attend our conference & I didn't hear one complaint from any of them.

I would highly recommend a conference at this resort! Well done guys & thanks again!

Room Tip: The lagoon superior or suites are amazing, especially the ones on the top floor in the '100s'...
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  • Stayed August 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank GwenMarie2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeremy W, General Manager at Warwick Le Lagon - Vanuatu, responded to this review, 13 September 2014
DearGwenMarie2013,

Many thanks for your comments and as a group organiser it is wonderful to have such a review which show cases us as not only a leisure destination but also one that can provide conferences at a high level. For those interested in conferencing in Vanuatu we hold the largest facilities in Vanuatu featuring a 1000 seated theatre style convention centre, able to be used for gala dinners seating up to 400, our Pacific Ballroom, wedding deck and may other locations no matter how small or large. We are able to provide, Exhibitions, Conventions, Meetings and Incentives so why not try something different and come and conference in the tropical paradise of Warwick Le Lagon Vanuatu:)......Our conference and events team will be only to happy to help out.

Kind Regards

Jeremy
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Perth, Western Australia
Level Contributor
59 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 bubbles Reviewed 25 August 2014

I stayed here for a conference in late August. It was a nice resort overall located about 7 mins by taxi ride to Port Villa centre of town (taxi cost is 700vt). The resort has a lovely setting on the beach and offers free water sport activities like kayaking which is handy. Nice large pool and there is a poolside bar (service is a little slow but ok and prices are ok). Staff are friendly and always smiling. Rooms are large and clean but could do with a refresh and the furniture is tired looking. There were two queen size beds in my villa and both were very squeaky and pillows were a little soft but ok overall. There's a small bar fridge, safe and good air conditioning. There was a flat screen TV and DVD player but reception was poor with a few Foxtel and Australian TV channels. Plenty of space for luggage and drawers for clothes. Wireless internet was a bit slow and unreliable but it was free for our conference so I couldn't complain too much as the standard daily cost is quite expensive (not unlike many other hotels).
There are a lot of families with children staying at this hotel as there is a kids pool and kids club but the grounds are big enough to be away from it all if you want to.
Food at the hotel was ok but not brilliant. Had the lunch buffet which wasn't that great and the Breakfast buffet was just ok with enough choices (slow egg station that ran out of eggs for breakfast at 8:30am so that was a bit average). Service for coffees was very slow but all the service in Vanuatu seems to be a little on the slow side (Vanuatu time).
Overall I would stay here again but I would likely look at the reviews of other properties first.

Room Tip: It can be a long walk to some rooms so it depends whether you want to be nearby the action (pool, re...
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  • Stayed August 2014, travelled on business
    • Value
    • Rooms
    • Service
Helpful?
2 Thank PerthReview
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeremy W, General Manager at Warwick Le Lagon - Vanuatu, responded to this review, 13 September 2014
Dear Perth Review,

Thank you for your review, it is appreciated. It does seem overall you enjoyed your stay and were able to take advantage of the activities on offer at the Resort. Yes some things in the Islands don't work as slick as they may in developed parts of the work so we are constantly striving to meet that standard, actually we are quite lucky to even have Fox sports and we constantly are working on improving our reception, recently we have added another antenna and looks quite good now. I am unsure what room you stayed in as trip advisor is an anonymous site however we are currently going through the rooms and re-staining the furnitures with a view next year to improve the interior decorations. Overall I appreciate that you would come back and again thank you for your comments for our readers to digest and assist in helping them make their decision on their next holiday.

Kind Regards

Jeremy
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Perth, Australia
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 25 August 2014 via mobile

Spent three days at the resort, friendly staff, food was ok but not 5 star, rooms was comfortable but a little worn. Views and access to the lagoon was perfect.

Try the hobie cats sailing in the lagoon, star fish everywhere.

Quite close to town for markets and restaurants.

Stayed August 2014, travelled on business
Helpful?
1 Thank foofernoos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeremy W, General Manager at Warwick Le Lagon - Vanuatu, responded to this review, 25 August 2014
Dear foofernoos,

Many thanks for your comments on Trip Advisor. Glad you enjoyed the views on offer and access to the Lagoon. I am also glad you were able to use the free water sports on offer.

Glad you had a safe trip back home to Perth and would love to see you again some time.

Kind Regards

Jeremy Walsh
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newcastle, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 23 August 2014

Arrived home yesterday 22nd august. Stayed at le lagon for six days . Accommodation in garden bungalow was perfect, very spacious bathroom huge. Had twin room two double beds . Cannot fault anything at this resort, all staff great could not do enough for us, buffet breakfast great selections of food, always replenishing foods, staff came around and chatted during breakfast and if they knew you were going out they would pack you something to nibble on. Great place to stay , they have happy hour each day at pool bar 5-6 drinks 30percent off. My dtr and I had an excellent stay, only thing I would say is check your account every couple of days. The buffet and restaurant a bit pricey, we are at the pool bar or lagoon bar which had a good selection and price very reasonable. You can either pay as you go or your charges booked to room. We checked and paid every second day so we could keep a check on our bill. Taxi from airport 3000 vt or $25aud. Can just walk out of resort and to corner and pick up a bus (7 seater van with B at front of number plate) for 150vt each to town, 400vt each to Mele waterfalls and hideaway. The island tour was excellent value for money, and it is 3000vt to get into Mele waterfalls. Goodies money exchange we found the best, and they give you 15minutes free internet while you are there. Perfume and alcohol much cheaper at Vanuatu than sydney, some alcohol half the price, you pay and pick up at airport.

Room Tip: We had garden view bungalow , was excellent. Rooms quite big and have garden view and some water, n...
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  • Stayed August 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
5 Thank Vicki F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeremy W, General Manager at Warwick Le Lagon - Vanuatu, responded to this review, 24 August 2014
Dear Vivki F,

Thank you for your review and you found your 6 days with us pleasurable. Our staff always try to make that stay just that much better than you hopefully expect. Glad you got out and about and experienced the wonderful country of Vanuatu and got to come home each night to the comfort of you Garden Bungalow. I hope we get to see you again one day and that you are able to treasure the memory of your stay for the years to come.

Kind Regards

Jeremy Walsh
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Warwick Le Lagon - Vanuatu

Property: Warwick Le Lagon - Vanuatu
Address: Erakor Lagoon, Port Vila, Efate, Vanuatu
Phone Number:
Region: Vanuatu > Efate > Port Vila
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Port Vila
#5 Spa Hotel in Port Vila
#7 Luxury Hotel in Port Vila
#11 On the Beach Hotel in Port Vila
#14 Family Hotel in Port Vila
#18 Romantic Hotel in Port Vila
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Warwick Le Lagon - Vanuatu 4.5*
Number of rooms: 143
Official Description (provided by the hotel):
Warwick Le Lagon - Vanuatu is situated on 75 acres of exotic tropical gardens on the edge of the pristine Erakor Lagoon. Promising some of the finest accommodations in Vanuatu, Warwick Le Lagon - Vanuatu is the ideal place for your Vanuatu Holiday. The resort offers 140 guest rooms ranging from classic rooms, garden & lagoon superior rooms, garden and lagoon bungalows, to four luxurious over-water island suites. ... more   less 
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Also Known As:
Warwick Le Lagon Resort & Spa, Vanuatu Hotel Port Vila
Warwick Le Lagon Resort And Spa, Vanuatu
Le Lagon Hotel Vanuatu
Vanuatu Le Lagon
Le Lagon Vanuatu Resort
Lagon Le Resort Vanuatu
Le Lagon Port Vila
Port Vila Le Lagon
Warwick Le Lagon - Vanuatu Port Vila

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